My System:
Dell Latitude E6540 with Win 7 Pro 64-bit
4th Gen i7
Intel HD 4600 Grpahics Controller and AMD Radeon 8790M
Latest Dell-supplied drivers for Intel and Radeon (Intel is v9.18.10.3204)
PROBLEM: When trying to use Adobe Creative Cloud Desktop, the program crashes and Windows gives a "Close Program" error.
Here is a screen shot from the event viewer:
Creative Cloud .exe is crashing and blaming igdumdim32.dll in System32.... but igdumdim32.dll is NOT in System32.... igdimdum64.dll is...
The 32-bit DLL is not in system32, nor is it bound to the controller (when checking Driver Details in Device Manager), the 64-bit DLL is bound ot the controller.
SysWOW64 has the 32-bit DLLs...
Now, the ONLY way to get Creative Cloud.exe to work is to UNINSTALL the Intel HD 4600 AND delete the Intel Drivers.... The result is that the Intel controller reverts to Plain Jane VGA drivers... This is NOT acceptable for long term use, as I sacrifice use of the graphics switching capabilities to my Radeon and forfeit high performance graphics in ALL my other apps.
As an aside... Windows System Rating also crashes out when the drivers are installed... never have been able to make it complete.
Any ideas how to fix this?