Quantcast
Channel: Intel Communities : Discussion List - Graphics
Viewing all articles
Browse latest Browse all 19529

Intel HD Graphics crashing when selecting the "support and options" button

$
0
0

Hi,

 

I recently noticed that when selecting the "support and options" button in the Intel HD Graphics interface, I get a "GFxUI has stopped working" error message, and the Intel application crashes. Previously HD Graphics had been working fine on my Core i3-based laptop over the past 3 years. Besides this crash problem, I also noticed that I had lesser video quality recently.

 

My laptop is a Toshiba, but someone else got the exact same problem 18 months ago with an HP machine equipped with a Radeon 7690M XT graphics card :

GfxUI stops working after selecting Options and Support ****... - HP Support Forum - 1454059

So this is not a hardware-specific problem. The OS is Windows 7 64 bit in both cases.

All Intel and Microsoft software and drivers are up to date.

 

Recently I got another error message from GfxUI, with "Process ID = 0x14a8 (5288)" and "Thread ID = 0x15a8 (5544)"

 

Anyone with an idea where this comes from ?

Thx


Viewing all articles
Browse latest Browse all 19529


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>