Hello Intel,

I have an Intel i5 3210M CPU with an Intel HD 4000 graphics core. Since driver version 15.33.22.64.3621 (published ~May 2014) the game crashes shortly after starting CoDSP.exe (Singel Player) or CoDMP.exe (Multiplayer). So the game tries to start up and immediately crashes (black screen, Windows error sound, "hidden" error message):

"Microsoft Visual C++ Runtime Library

Program: .......(path)\Call of Duty\CoDSP.exe

A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue execution and must now be terminated."

Google told me that I'm not the only one with the same problem:

Call of Duty 1 Buffer Overrun Detected - Steam Users' Forums

Re: Latest version of intel iris pro drivers causes buffer overrun with Call of Duty 1?

Buffer Overrun Error :: Call of Duty General Discussions

Microsoft Visual C++ Runtime Library: Buffer Overrun - Microsoft Community

AMD & Nvidia had also this issue some time ago but they fixed it obviously in their drivers (e.g. Nvidia in v195.39, see changelog).

I tested a lot things which might help you to solve this problem:

1) All drivers since 15.33.22.64.3621 (inclusiv) cause this issue (also the latest 15.33.35.64.4176 ! )

2) With driver version 15.33.14.64.3412 (and older) the game works flawlessly and therefore doesn't crash.

---> There must have been a change between these two version which causes  these crashes since this point in time.

3) There is a workaround for the problematic driver versions (see SteamCommunity): copying and changing the name of one of the two "game-lauchers" (CoDSP.exe/CoDMP.exe) into "mohaa.exe" solves the problem when a problematic driver version (15.33.22.64.3621 and above) is installed!!! This is quite crazy. Mohaa should stand for the computer game "Medal of Honor: Allied Assault". However when using a random name like abc.exe the game crashes again while starting...

---> It looks like renaming the .exe's to mohaa.exe forces the driver to use an internal driver profile (created by Intel for MoHAA), which is obviously also compatible with Call of Duty (1). Therefore this workaround makes it possible to use the latest Intel graphics driver(s) with Call of Duty 1. I know, this sounds quite crazy...but it is like that ;-)

Can you please  have a look at this driver issue and change it in the next release? It looks like resolving this issue shouldn't be that complicated for Intel engineers.

PS: I use Windows 7 x64 Professional and the retail version of CoD1 without Steam... but Steam users are probably also bothered (see my links above).

Thank you very much!

Hello Graphics Communities!

For a very long time now we've been trying to track down, diagnose, and correct an issue that seems to be happening all across the board with Intel® Graphics.  Users, for various reasons - seem to have issues with OEM systems (and Intel® NUC's) losing their display for different events.

• Installing new drivers
• Rebooting
• Computers idling, going into sleep or hibernation
• Other random events

We have run into a stumbling block in fixing this issue, and that is that we are unable to reproduce the symptoms above.  We have ordered exact-matching systems, displays and cables - and matched our configurations to those of the users having problems, and we are completely unable to reproduce the problem.  The issue is complex, but in this particular case - it stems from the fact that two users with the same configuration are not guaranteed to have the problem, it varies from user to user, system to system, display to display.

What we at Intel® are asking now though is 2-fold.  If you are one of these users (or a business) experiencing a consistent black-screening issue as mentioned above, we would like to procure your COMPLETE system configuration.  This means, we want you to ship us (at our expense) - the System (desktop or laptop), display (TV, monitor) AND the cable (hdmi, dp, dvi, vga) used by your system when it starts to have a blackscreen failure.  If you are willing to do this, you should be aware that we will keep your system for an extended period, and will compensate you by replacing your setup.

NOW!  Even if you are not willing to send us your system, and would just like to inform us that you have a black-screen issue.  That is okay too. Even if you have already submitted this info in some of our other black-screen threads, feel free to submit it here too.  Please submit the following information into this thread so that we can continue to document all possible instances of it.  Just copy and paste the below list and put in relevant information (completely!).  *NOTE* If you have not already done so, please update your BIOS and Display Driver to the latest version available.  We cannot accept a report of a failing configuration that is not up to date.  Additionally, if you are running your display through a 3rd party device such as a projector or an AV/R (receiver), you need to show that the problem still occurs without the extra device connected (a direct connection from system to display is required).

Any/all information is valuable.

Thank you for your information & cooperation!

-Nic

I Recently bought an core i5-6400 (2.7 GHz) cpu, asus z170-k motherboard and gigabyte gtx 970 graphic.

I downloaded  "win64_15407.4279.exe" for Intel HD graphic 530 from: Download Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows® 7, 8.1, & 10

When I try to install this driver for win 8.1 64-bit, the "this computer does not meet minimum requirements" error occurred.

I have not any output from VGA DVI and HDMI sockets of motherboard but outputs of gtx 970 graphic are ok.

although I tried to install "Intel Graphics Accelerator Driver V10.18.15.4274 for Windows Win7 64bit & Win8.1 64bit & Win10 64bit---(WHQL)." from https://www.asus.com/Motherboards/Z170-K/HelpDesk_Download/, same error again!

Please help! I need motherboard vga output

I have a Lenovo Yoga 3 14 with an intel core i7-5500U

The graphics frequency never goes below the max clock (950Mhz) even when in the "Maximum Battery Life" Power Plan??

I have researched this a lot before posting here but it seems everything i try dosent work. I am trying to play a game called Arma 3 and every time i manage to play for about 5 -10 mins before it comes up with this error message "Application has been blocked from accessing graphics hardware" I know its not me having an intel hd 4000 as my brother can play this game perfectly (with the same laptop) on windows 8.1

I am using : Intel hd 4000 graphics card   

Please help ( i know you get this a lot)

For the past few days, I have been trying to play Arma 3 on my laptop. In my laptop I have an intel hd graphics 4000. Every time I try to play Arma 3, about 10-60 minutes into the game, my display drivers crash. Can you please help me. Thank you.

Hello guys,

After the two last updates to the HD4600 in Windows 8.1(x64)I have faced problems of freezing in some moments and up to the closing of the game( Battlefield 4 ), this only in multiplayer, this has not happened before with the HD4600. Thewhich is happening? Please help me!

My pc config:

CPU: Intel core i5 4670k ( Stock ) - HD 4600

Mobo:Gigabyte H81M-H

RAM: Corsair Vengeance 1600mghz

Power Supply: Corsair CX500

I've got a new NUC 5i5 and I'm trying to connect it to an early 2000's Panasonic Tau Analog CRT (HDMI to Component Video adapter).  The TV needs a 480i signal. By default, the lowest resolution I can select is 800x600.  I found the custom resolution screen in the HD Graphics app and added a 640x480 x 60i configuration, but the net result seems to be the new configuration being listed in the list of custom resolutions.  It doesn't show in any of the resolution drop downs, either in Win 10 Display settings, or HD graphics app, or Display adapter settings.  How do I actually apply this custom resolution?

It seems Intel is really not interested in past customers, luckily the Microsoft basic driver works (with wrong aspect ratio). If MS can do it please Intel do a simple one.

I have researched this a lot before posting here but it seems everything i try dosent work. I am trying to play a game called Arma 3 and every time i manage to play for about 5 -10 mins before it comes up with this error message "Application has been blocked from accessing graphics hardware" I know its not me having an intel hd 4000 as my brother can play this game perfectly (with the same laptop) on windows 8.1

I am using : Intel hd 4000 graphics card  

I have been experiencing mouse lag for quite a while on a DH67GD board. Using win 7 ultimate 64bit. Issue is mouse lag - but not all the tiem and in different parts of the screen. I noticed a previous issue with HD4000 was resolved. I have updated all drivers using the update utility now at 9.17.10.3347.Sometimes if a browser page is open the mouse is fine. Help please!!

Hi guys, some weeks ago I built my new pc with i5 6600K, MSI Gaming M5, 2*4GB Corsair ddr4 Vengeance LPX @3000mhz and a Corsair HX620W(I already got it). I have a problem because sometimes the screen doesn't work(black screen with a written message "not supported mode"). The screen starts with some "interferencies": sometimes the problems solves itself, sometimes i have to reboot the pc. I have already update the MB BIOS to the 1.4 version and I have updated the VGA driver to the latest avaiable version. It's not a problem of temperatures(idle 24°C, in game 42°C-I have a Noctua NH-U9S)... What can I do? Should I ask for an RMA? Is it a driver problem or is it related to the CPU/MB? Thank you!

Hi there,

I have just recently got a new laptop and it appears to be very slow and keeps crashing with the above message? The laptop has been upgraded to windows 10 through the free upgrade, don't know if that has anything to do with it?

Thanks

Note: Operating system support varies by platform. Due to this and a limitation of the database, Download Center search capabilities cannot report OS support accurately, so please see the support information below or reference the associated ReadMe's for more details.

The Windows 10* production driver 15.40.7.4279 has been posted to Intel Download Center at the following direct links to the driver:

This driver is in self installing format (exe) intended for end users.

32bit - win32_15407.4279.exe

64bit - win64_15407.4279.exe

This driver is in zip format intended for developers and IT professionals.

32bit - win32_15407.4279.zip

64bit - win64_15407.4279.zip

Read Me 32bit

Read Me 64bit

https://downloadcenter.intel.com/download/25274

IMPORTANT:

These software drivers are generic versions and can be used for general purposes. However, computer original equipment manufacturers (OEMs) may have altered the features, incorporated customizations, or made other changes to the software or software packaging they provide which contain fixes specific to the OEM hardware the driver is intended for. To avoid any potential installation incompatibilities on your OEM system, Intel recommends that you check with your OEM and use the software provided by your system manufacturer. Intel and the computer original equipment manufacturer (OEM) may not provide technical support for some or all issues that could arise from the usage of this generic version of software drivers.

Please review the Release Notes for more information regarding this release.

Reporting Issues/feedback:

We continuously strive to improve the quality of our products to better serve our users and appreciate feedback on any issues you discover and suggestions for future driver releases. If you have an issue to submit, please follow the guidance/process in this stickyDefault level information for reporting Graphics issues.

*Other names and brands may be claimed as the property of others.

Other Windows 10 Resources:

Support information about Intel products and Windows® 10

Windows 10 FAQ & Tips - Microsoft

Hi..

I am using Dell inspiron N4050 laptop. Recently i have upgraded my OS from Windows 7 to Windows 10. After the upgrade i was unable to get screen resolution for 1399x768.

the driver display installed shows Microsoft Basic Display Adapter. i tried to install Intel(R) HD Graphics 3000 which was the display before the upgrade. but after install still device manager shows Microsoft Basic Display Adapter. I run the windows update and through windows update, the driver shows successfully installed but still device manager shows Microsoft Basic Display Adapter installed. I cant get the resolution for 1366x768.

please someone help me..

below is the system details and driver details from Dxdiag.

Time of this report: 8/2/2015, 20:54:37

             Machine name: SOFTWARE-UPDATE

         Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1_st1.150717-1719)

                 Language: English (Regional Setting: English)

      System Manufacturer: Dell Inc.

             System Model: Inspiron N4050

                     BIOS: BIOS Date: 03/23/12 14:05:23 Ver: 04.06.04

                Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

                   Memory: 4096MB RAM

      Available OS Memory: 3494MB RAM

                Page File: 2732MB used, 4344MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: 11.2

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

       System DPI Setting: 120 DPI (125 percent)

          DWM DPI Scaling: UnKnown

                 Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported

           DxDiag Version: 10.00.10240.16384 32bit Unicode

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

          Card name: Microsoft Basic Display Adapter

       Manufacturer: Intel Corporation

          Chip type:

           DAC type:

        Device Type: Display-Only Device

         Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_05021028&REV_09

     Display Memory: 1746 MB

   Dedicated Memory: 0 MB

      Shared Memory: 1746 MB

       Current Mode: 1024 x 768 (32 bit) (64Hz)

       Monitor Name: Generic Non-PnP Monitor

      Monitor Model: unknown

         Monitor Id:

        Native Mode: unknown

        Output Type: Internal

        Driver Name:

Driver File Version:  ()

     Driver Version:

        DDI Version: 11.2

     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

       Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: DMA

           Miracast: Not Supported

Hybrid Graphics GPU: Not Supported

     Power P-states: Not Supported

  Driver Attributes: Final Retail

   Driver Date/Size: , 0 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a.

please someone help....

This deals with Intel Display Audio Driver.  If it is in the wrong place, please advise.

I built a HTPC with a Gigabyte Z170X-Gaming 7 motherboard with HD530 and an Intel Skylake i5 6600K cpu.  64-bit.  The motherboard complies with HDMI 2.0 and HDCP 2.2.

I downloaded and installed the newest Intel HD Graphics driver version 15.40.7.4279 (Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows® 7, 8.1, & 10)

In Advanced Properties under my DENON-HDAVR playback sound device, the '24-bit, 192000 Hz (Studio Quality)' default format did not show up in Windows 8.1, 64-bit Pro.  But it does show up in Windows 7 64-bit Pro.

The Intel HD Graphics zip file contains two folders under the 'DisplayAudio' folder.  One is entitled "6.16" and the other is "8.20".  The 8.20 version is automatically chosen and installed (the Intel Display Audio properties states version 8.20.0.541).  I just discovered that when I force the "6.16" .inf file to install, the missing resolution is listed.  While installing the 6.16 version, an "Update Driver Warning" is displayed stating the driver is not recommended.

I have switched back and forth between the two versions and 8.20 never displays the 24-bit, 192000 Hz resolution and the 6.16 version always does.

Does this indicate a problem with the Intel driver selection process for this motherboard?

As information, I initially installed the drivers that came with the motherboard.  I later updated those drivers with the drivers on the Gigabyte site.  The aforementioned resolution was missing in both cases within Windows 8.1.

Thank you.

I recently installed the Skylake i5 6500 and I'm experiencing problems with viewing video files that I never had with the onboard graphics with my Ivy Bridge CPU.  The main problem is continuous shutter with MP4 HD video files.  DVD files don't shutter, but have a lot of flashing.  I'm using the Asus Z170M Plus motherboard with 8gb of DDR4 RAM from Crucial and a PowerDVD player.

So far I've re-installed the graphics driver and checked all the settings, updated the BIOS and raised the video cache to the 1024MB maximum in the BIOS.

I have tried to update all of the drivers and put it in compatibility mode . Anyone have any idea? It allows me to start but won't allow me to go past the loading screen.  Please help!!

Hello , so as I said in the title, I've updated my HD Graphics 4000 with the hope of solving the problem with the stretch resolution in csgo with win 10. Apperently I've failed and I seriously don't know what else to do. Btw I am on a laptop, so i cannot change from my nVidia GPU. I really need some help .

Thank you.

I need help This computer is not compatible with Windows 10 It does not meet the system requirements. Intel (R) Graphics Media Accelerator 3600 Series Manufacturer did not consider the compatibility of your display to Windows 10. Contact the manufacturer for support.