Quantcast
Channel: Intel Communities : Discussion List - Graphics
Viewing all 19529 articles
Browse latest View live

4:3 streched without black bars on a laptop with Windows 10

$
0
0

i cannot play games with 4:3 streched, im on a laptop running windows 10

 

i try changing my resolution and i get black bars.

 

I understand that intel released a new version of drivers that fixes this, but it wasn't supported for me.

 

Here are my computer specs: Gyazo - 71ac30c03f88ccf0982c6b254006cef1.png

 

If anyone has an idea on how to fix this or any questions please let me know, thank you


Intel HD 520 Windows 10 crashes on battery

$
0
0

I've recently bought a laptop (24th of July), an Asus Notebook P2530UA-DM0050E to be exact. It came with an Intel 520 HD graphics chip on it; and it generally runs fine.. well, as long as it's hooked to a power supply. No crashes, no flickering; nothing. However, when I run it off battery it'll show a black screen after a certain period, varying between 5 to 30 minutes. It doesn't really matter what I use, whether it's Visual Studio Code, Firefox or Chrome, it'll happen eventually.

 

I've tried every driver available, both the beta and official ones; but no changes. I will say something though, before I decided to upgrade from Windows 7 to Windows 10, I never had any problems. It ran fine on Windows 7, never had any issues; ever.

 

So this is a bit of a peculiar problem and I think we can conclude that this isn't a hardware problem, but a driver problem.

 

I'm happy to run every test needed to solve this problem, so please let me know what you need from me.

Graphics Drive HP 630. Intel Chipset

$
0
0

I have just upgraded to Windows 10. I've utilised the Driver update Utility by Intel to get my graphics Chipset software up to date but i keep hitting the same error every time [1BDC:1A48][2016-07-18T14:30:55]e000: ** MBA ** Unknown error (shows up as the last entry on the text doc in the setup folder). If anyone can help it would be much appreciated!

Intel HD Graphics 530 - Poor performance 4K

$
0
0

I'll start with my specs and list of my drivers
Asus UX501VW:
6700HQ, HD530, 4GB GTX 960M, 12GB DDR4 2133MHz, 1TB HDD, 4K screen.
Drivers: http://goo.gl/WuE00B

I am using Windows 10 Pro x64, cleanly installed and fully updated with all drivers updated as shown.

 

The problem is: Windows 10 interface is laggy when opening/closing start menu, maximizing/minimizing windows, opening task view, scrolling web pages like facebook on chrome and more (FPS is way bellow 60).....
when I watch 1080p movies on MPC-HC in fullscreen when trying to change volume with arrows/mouse wheel it also lags, and 4K videos are lagging and sound goes and comes back in 4K playback.
just trying to move Spotify window around is like 7fps.

 

 

 

Now to the funny part, none of those issues are present when I decrease the resolution from 4K to 1080p, everything is smooth like it's supposed to and no playback issues, I am pretty sure that HD530 can handle Windows 10 UI animation, web page scrolling and decode a 4K video just fine.
I have a desktop running on HD4600 (4790K) it's very smooth and I faced none of those problems with it, and I find my Laptop very laggy and sluggish compared to it.

 

I've done a lot of search on the internet before posting here, I found few cases like me but none of them had a solution or any useful information so I am desperately seeking help from you guys.
Would really appreciate your answers.

why does INTELCpHDCPSvc.exe keep crashing?

$
0
0

why does INTELCpHDCPSvc.exe keep crashing?

 

Dell Inspirion 13, Windows 10 Home - crashes at least once a day

All windows move to main monitor after waking from sleep

$
0
0

I have a Dell XPS 15 with a HD Graphics 530 and driver 20.19.15.4454

 

I have an external monitor connected to it by HDMI at the same 1920x1080 resolution as the laptop builtin.  I have set them up for mulitple display in extended mode using the external monitor as the main monitor.  About half the time when I have to wake the displays from sleep during the day I

will find all my windows have moved to the main (external) monitor.  It is 100% after returning to my machine from overnight.  The laptop

itself is never going to sleep as it is always plugged into power.

 

Is there anyway to prevent this beyond just setting power settings to never put the monitors to sleep?

Lenovo s110, GMA 3600 video - NEED HELP!

$
0
0

Good day!

Please helpmewith a driverfor Windows10x86for Lenovos110, videoIntelGMA3600

Command and conquer 3, hd 4600

$
0
0

I tried to run the game today and it gave me the "exception in exception handler" error. I tried "updating" the intel driver and it worked once, I closed the game and a few hours later I tried to play it again and the same error appeared. I updated to the latest driver but no change...

 

Any ideas?

 

Attached is my system specs saved from the HD graphics control pannel


Black corruption in negative spaces using Remote Desktop (RDP)

Graphics Driver update error 80070103

$
0
0

I am running Windows 7. "Intel Corporation driver update for Intel(R) HD Graphics 4400" will not update. I keep getting error 80070103. Any ideas how to fix it?

Is intel graphics 4400 compatible with the game no one sky?

[9024844] Custom resolution not working

$
0
0

I emailed Intel Customer Support Service and they refer me to this forum because the agent say it will have the correct exposure to intel engineering department. (request # 8001214860)

 

The problem is Intel Graphics driver for HD 4600 (and presumably others too) have a broken custom resolution for Built in LCD. No matter what setting you put into it, it will always custom resolution exceeds the maximum bandwidth capacity.

 

I tested it on many different laptop with eDP (embedded displayport) like Alienware 17, Asus G751JM, Asus Q551LN, Lenovo Y50-70, Razer Blade 14, MSI GT60 Dominator Pro, and Gigabyte P34 and they all say custom resolution exceeds the maximum bandwidth capacity.

 

To establish the fact that bandwidth is not the problem, I tried creating a custom resolution at native res (1920x1080) at 59Hz (default is 60Hz) and it says custom resolution exceeds the maximum bandwidth capacity. To test it further I downscale the resolution to 1600x900 @ 59Hz and it still gives the error so I conclude the problem is with the driver itself.

 

I tried the oldest and newest driver from the OEM and the one on Intel website and they are all broken.


The problem is NOT ISOLATED on a laptop model or a manufacturer but the Intel Graphics driver itself.

 

In fact if you verify the problem by testing it on ANY laptop that has an Intel graphics and try to create a custom resolution that is 1Hz less than native (like 59Hz) and it will give you the same error.

 

So why does it matter? Almost every single gaming laptop that is being released are NVIDIA Optimus Enabled (Hybrid Graphics where Intel Graphics is handling the display) and it prevents people from changing the refresh rate of the display. As an example the LCD panel found on Asus G751JM-BHI7T25 uses LG LP156WF4 SPL1 which is the exact same panel found on Asus G751JY that comes at 75Hz by default, but we cannot change the refresh rate due to broken Intel Custom Resolution even though the LCD panel itself is more than capable to handle it.

 

Refresh rate is a huge feature as evident on monitors getting released (like BenQ XL2430T, Asus ROG Swift, Acer Predator, etc...) and if you ask any gamer that has tried a high refresh rate monitor they will tell you how much big of a difference it is and because of this issue, any gaming laptop that has Hybrid graphics (Intel Graphics enabled) is a HUGE deal breaker.

 

[Edit by Bryce@Intel]: Changed title to reflect investigation bug# and title.

Old title: Intel driver is completely broken (custom resolution)

I always suffer from System Thread Exception Not Handled error (iastorA.sys) when the device goes sleep , windows 10, B5400 lenovo laptop ... i can not save my temporary data, could you help me please ?

Intel HD Graphics 530 - Poor performance 4K

$
0
0

I'll start with my specs and list of my drivers
Asus UX501VW:
6700HQ, HD530, 4GB GTX 960M, 12GB DDR4 2133MHz, 1TB HDD, 4K screen.
Drivers: http://goo.gl/WuE00B

I am using Windows 10 Pro x64, cleanly installed and fully updated with all drivers updated as shown.

 

The problem is: Windows 10 interface is laggy when opening/closing start menu, maximizing/minimizing windows, opening task view, scrolling web pages like facebook on chrome and more (FPS is way bellow 60).....
when I watch 1080p movies on MPC-HC in fullscreen when trying to change volume with arrows/mouse wheel it also lags, and 4K videos are lagging and sound goes and comes back in 4K playback.
just trying to move Spotify window around is like 7fps.

 

 

 

Now to the funny part, none of those issues are present when I decrease the resolution from 4K to 1080p, everything is smooth like it's supposed to and no playback issues, I am pretty sure that HD530 can handle Windows 10 UI animation, web page scrolling and decode a 4K video just fine.
I have a desktop running on HD4600 (4790K) it's very smooth and I faced none of those problems with it, and I find my Laptop very laggy and sluggish compared to it.

 

I've done a lot of search on the internet before posting here, I found few cases like me but none of them had a solution or any useful information so I am desperately seeking help from you guys.
Would really appreciate your answers.

Lord of the rings battle for middle earth II crashes on intel i7 4770k running intel graphics HD 4600 on windows 10 64-bit, but worked fine on windows 7 64-bit.

$
0
0

The game worked fine on all versions of the graphics drivers on windows 7, however has since not worked on any graphics driver on windows 10 running intel hd 4600 graphics.

 

The game crashes on launch no matter what compatability mode I put it in. No change to the option ini have proved fruitful.

 

The games internal crash report:

 

Microsoft (R) Windows Debugger Version 10.0.14321.1024 X86

Copyright (c) Microsoft Corporation. All rights reserved.

 

 

 

 

Loading Dump File [I:\SteamLibrary\SteamApps\common\Lord Of The Rings Battle For Middle Earth II\DUMP_1.00.2194.40862_20160812-071108_97841C88-0A94-434c-BC21-989B5A9DC4D4_7772_11400.dmp]

User Mini Dump File: Only registers, stack and portions of memory are available

 

 

Symbol search path is: srv*

Executable search path is:

Windows XP Version 2600 (Service Pack 3) MP (8 procs) Free x86 compatible

Product: WinNt, suite: SingleUserTS

Machine Name:

Debug session time: Fri Aug 12 07:11:08.000 2016 (UTC + 8:00)

System Uptime: not available

Process Uptime: 0 days 0:00:34.000

.........................................................

This dump file has an exception of interest stored in it.

The stored exception information can be accessed via .ecxr.

(1e5c.2c88): Access violation - code c0000005 (first/second chance not available)

WARNING: Image I:\SteamLibrary\SteamApps\common\Lord Of The Rings Battle For Middle Earth II\game.dat section 6 extends outside of image bounds

eax=00000000 ebx=00000001 ecx=00000000 edx=00000000 esi=00000438 edi=00000000

eip=77e47a1c esp=0019ce1c ebp=0019ce28 iopl=0         nv up ei pl nz na po nc

cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00200202

ntdll!NtGetContextThread+0xc:

77e47a1c c20800          ret     8


Intel released new Driver v4424, but my old Problem exist !

$
0
0

Hallo Intel Teams,

With the new Driver Version 4424 i have still all my old Problem !

Nothing is fixed !

I created a Video proof. I have still Problem with 3 PC Games.

(Fallout 4) has Texture error.

(Need for Speed 2016) after Intro, i cant start the game. Also my Keyboard has no effect !

(Star Wars Battlefront 2016) has same bug like Need for Speed !

Please look my Video and fix this bugs.

Thanks

 

Intel Driver 4424 Release Note : https://downloadmirror.intel.com/25948/eng/ReleaseNotes_GFX_15%2040%204424.pdf

Intel Driver 4424 64bit Download Link: Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]

 

My Video proof: (NFS 2016 / SW Battlefront 2016 / Fallout 4) - Bugs on Intel HD Graphics 530 - YouTube

Core i7-5775C won't display 4K@60Hz

$
0
0

I just upgraded my CPU from a i7-4790 (non-K) to an i7-5775C on an ASUS Z97-WS motherboard.

 

The Z97-WS has been connected to an Acer B286HK 4K/60Hz monitor for a year.

 

The Haswell i7-4790 had no problem displaying 4K/60Hz/DP1.2 on its DP and miniDP ports.

 

The 5775C is now defaulting to 4K/30Hz on both DP ports despite the monitor being in DP 1.2 mode (unchanged).

 

I'm running driver 20.19.15.4463.  I also tried the previous .4444 driver with the same result.

 

Situation:

 

  • The same cable and monitor worked with the Haswell 4790 CPU, Quadro K620, GTX 980 at 4K/60Hz.
  • The same cable and monitor worked with the somewhat similar NUC 5i5RYH / HD6000 at 4K/60Hz.
  • I see that my workstation reports a video BIOS of 1029 while the NUC 5i5RYH has a video BIOS of 1039.
  • Additionally, the workstation used to be able to display the UEFI BIOS interface on the 4K monitor but the 5775C doesn't display anything until Win10/x64 fully boots.
  • Platform: Win10/x64 + Acer B286HK 4K/60Hz + Core i7-5775C

 

So... what's the problem?  Is the motherboard BIOS's Intel Video BIOS too old and I need ASUS to upgrade it?

 

I really need this fixed as it's my daily workstation.

 

5775C_Video_Bios.png

NUC5i5RYH_Video_BIOS.png

30Hz.png

 

The EDID dump of the Acer B286HK is here:

acer_edid.png

Intel HD Graphics 520 Constant WHEA-Logger Event ID 17 Errors in Event Log on Windows 10 Home

$
0
0

Hi, I am having a constant problem with Event Log  errors, in addition to screen flickering or instability or flickering when using f.lux. Does anyone else have this issue?

I also need to point out that no action or program is needed to cause this error f.lux alone is not the sole cause, but it does make it worse. (it was happening before I even installed it). Laptop is less than 9 months from Release date, and have only owned for 2-3 months. Came with Windows 10 pre-installed from factory - not an upgrade. This issue is prevalent on Tech forums and can be found in Google searches as well. See below reply for additional Info (text limit met)

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Hundreds of the same error in the event log:

 

WHEA Logger Event ID: 17

A corrected hardware error has occurred.

Component: PCI Express Root Port

Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x1C:0x4

Vendor ID:Device ID: 0x8086:0x9D14

Class Code: 0x30400

The details view of this entry contains further information

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Hardware (HW)

Brand and Model of the system.

ASUS X555UA / F555UA

http://www.asus.com/us/Notebooks/F555UA/specifications/

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

Integrated Intel® HD Graphics 520. Device ID:8086-1916

Revision 8

Driver Version: 20.19.15.4331

No Nvidia, AMD or other graphics

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

LPP= Generic PnP Monitor (1920x1080@59Hz)

ACPI\VEN_PNP&DEV_0C0D

ACPI\PNP0C0D

*PNP0C0D

EFP= ASUS VS247H-P 23.6" Full HD 1920x1080 2ms HDMI DVI-D VGA Back-lit LED Monitor

Model: VS247H-P

How much memory [RAM] in the system (see note2 below).

8 GB DDR3 RAM

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Amazon Basics HDMI Cable Model #:

 

HDMI A Male to A Male Cable: Supports Ethernet, 3D, 4K video and Audio Return Channel (ARC)

Cable allows you to share an Internet connection among multiple devices without the need for a separate Ethernet cable

Meets HDMI 2.0 standards (4K Video at 60 Hz, 2160p, 48 bit/px color depth) that supports bandwidth up to 18Gbps and backwards compatible with earlier versions

Cable Length: 10 feet (3 meters);

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_1916&SUBSYS_1CCD1043&REV_07

PCI\VEN_8086&DEV_1916&SUBSYS_1CCD1043

PCI\VEN_8086&DEV_1916&CC_030000

PCI\VEN_8086&DEV_1916&CC_0300

Software (SW)

Operating System version (see note2 below).

Windows 10 Home 64-bit 10.0.10586

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

Unable to determine. Multiple screenshots, including the Intel CUI Information Page

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

20.19.15.4331

SW or Apps version used to replicate the issue.

No software Needed. f.lux (app used to reduce blue light and eye strain makes it worse) f.lux: software to make your life better

Configurations

Single display, clone, or extended (see note2 below).

"Project to a Second Screen" - Projector (external display on, built in laptop screen black/off)

Display resolution & refresh rate setting of each display (see note2 below).

External: ASUS VS247 on Intel HD Graphics 520

Current Resulotion: 1920 x 1080

32 bits per pixel (59 hz)

Monitor BPP: 32 bits per pixel

Built In (laptop): Generic PNP Monitor in Intel 520 HD

Resolution: 1920 x 1080

State:Disabled, Output devices support

Frequency 59 Hz

AC or DC mode, i.e. is power cable plugged in or not?

Pluggin-In. Also Replicated when it is on soleyy battery power.

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. Open Windows Event Viewer (native)
  2. Look in Administrative Event Log
  3. Also, you can use f.lux
  4. Drag the lighting bar to incandescent
  5. The screen will flicker or become unstable

 

Edited 6/25 - added additional more specific Info.

Graphics tries to switch to other display

$
0
0

I am using a laptop and it is not connected to any external display but it often goes to a black screen and sometimes a black screen on startup.

 

If i press <Fn> F5 i can switch back to primary display.

 

The display adadpters listed in Device Manager are -

 

Intel HD Graphics 4000

Nvidia Geforce GT 650M

Can i have a driver for PENTIUM G 3420 for Windows VISTA please ??

$
0
0

Can i have a driver for PENTIUM G 3420 for Windows VISTA please ??

Viewing all 19529 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>