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mobile intel 4 series express chipset family windows 10

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non trovo i deriver per open gl come faccio


Intel HD Graphics 530 deosn't work on wake up

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Just updated my Windows 10 to version 1607, but every time my pc wakes up, the Intel HD Graphics 530 card doesn't work.

I can see it in the device manager but can't open the graphics card's control panel, I can't see the monitor connected to this card nowhere.

Intel HD 3000 Graphics - Maintain Display Scaling Doesn't Work Properly

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copying this from reddit, cba

 

I'm trying to play CSGO (Note: not CS only issue, the issue is there with every single program and even with desktop when using 4:3 resolution) with black bars (no stretching). When I select maintain display scaling, it doesn't actually properly maintain the scaling. The resolution doesn't feel as if it was 4:3, but as if it was 5:4 (Well, not quite). The image is stretched a bit upwards and is narrower on the sides than it should be. I can tell that from the fact that the games I run have upwardly stretched huds and the games feel weird aswell. Also like 1-2 millimeters of screen is actually missing from the bottom and top when using 4:3 resolution. I'm using the latest drivers HP has provided. I was wondering if there's like any registry keys I could edit or something like that, since the issue is quite a bit annoying.

Thanks!

EDIT: I've tried reinstalling the drivers quite a few times. I didn't have this issue with Windows 10 (Using Win7 right now). I tried using 1024x768 and I selected "Center Image". Everything is properly scaled when using that option, but the thing is that I don't use 1024x768 since my laptop isn't that powerful. I want as many frames as possible, so I use 640x480 or 800x600 instead.

INTEL will you fix Fallout 4 corruption via driver update?

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As the topic headding says,

Intel has been looking into this as we're meant to believe.

A community discussion has been here since 5/5/2016 and I am still hopeful about the fix

 

Fallout 4 has had graphical corruption since updated to v. 1.3 of the game.

 

Can I please have an update on Intel's progress on solving the issues.

 

Since I use my HP tablet, Core M 6Y54 with HD 515

I don't really play but I mod on the tablet in my spare time at work and this is basically preventing from even bothering to try.

 

Skyrim works fine and I mod often with creation kit and test Skyrim on the tablet. It performs quite well.

 

As does Fallout 4. I get 20-25fps and am happy with performance. As I said I use this for molding as I have a monster crossfire rig for gaming.

 

I like to mod while on the go!

 

Screen Grabs included are game version 1.3 very heavily corrupted

 

But with latest updates and driver.

I am getting simple black lines and specific scenes missing objects such as toilet paper roll as an example or a shelf is missing with objects in free air!

Intel Celeron N2840, Windows 10 and Custom Resolution

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Hi all,

 

I have a problem. I have a Lenovo notebook with Intel Celeron N2840 processor. It works fine for simple tasks.  I want to connect it to Dell monitor. Dell monitor has QHD (2560x1440) resolution. The main problem that I can't run custom resolution app on Windows 10.

 

I installed the latest driver via Intel Driver Update Utility. This driver doesn't have Custom Resolution option in Intel Control Panel. It has CustomModeApp in Windows System32 folder, but I can't run this app on Windows 10 (do nothing).

 

How can I setup custom resolution on this notebook? Intel Control Panel has Custom Resolutions tab in new driver versions, but I can't install them on this processor/video chip.

 

Thanks,

Yehor

Lenovo T450 HD Audio playback problem

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I have a Lenovo T450 laptop with which I'm struggling to isolate 5.1 & 7.1 audio output problems over the DisplayPort. I have a home theater bluray disc player which supports 5.1/7.1 audio, and so does my receiver as the test tones it generates properly route to the 7.1 channel speaker setup I have. So I know the HDMI cable and the receiver are not the issue. I disconnect the HDMI cable from the bluray player, and connected it via a mini DisplayPort adapter to the Mini DP port on my laptop. I've also tried a different brand of mini DP adapter.

 

The Win10 build 1607 Sound control panel applet detects the HD Audio DisplayPort connection and allows me to select Stereo, 3-Channel, Quadraphonic, 5.1 Channel, 5.1 Channel, or 7.1 Channel. Yes, there are two 5.1's listed... one shows side surround speakers and the other shows rear surround speakers. When I select 7.1, the control panel shows that it's attempting to send audio to all the speakers, but the sounds only comes out of the front left and front right speakers. When I choose one of the 5.1 selections, the test tones come out correctly from the L, C, R, and Sub channels... but for the rear speakers the test tones either only come out the side surround (even when I choose the option where it shows rear speakers instead of side speakers), or the the tones come out both speakers simultaneously (left side surround and left rear surround, for example).

 

I'm asking here because I've read that the HD Audio is actually integrated the the Intel HD Graphics. The CPU in this T450 is a i5-5300U, and I've read that this CPU includes the HD 5500 GraphicsI don't know if the concern is related to the Realtek system & drivers, or the Intel DisplayPort drivers, or a combination, or something else entirely. Does this hardware support discrete 5.1 & 7.1 audio? If yes, what is causing this issue? If not, why is it allowing me to pick options which are not supported by the hardware? I'm completely up-to-date on all Lenovo driver updates and Windows Updates, except for a Intel Win Mgmt Engine update. That update was previously installed but was rolled back with Microsoft's feedback.

 

---snip---

Processor: Intel Core i5-5300U Processor(Core i5-5300U): : Memory: 4GB DDR3L 1600: : Operating System: Windows 7 Professional 64 preinstalled through downgrade rights in Windows 8.1 Pro 64(EN:English): : Hard Drive: 500GB 7200; 16GB: : Wireless Network: Bluetooth Version 4.0; Intel Wireless 7265AC(2x2)+BT4.0 M.2 Combo: : Ports: Ethernet; 3 USB 3.0; Microphone/Headphone Jacks; VGA out: : Camera: 720p HD Camera: : Monitor: 14.0 HD+: : Included Warranty: 3 Year Depot

---snip---

 

You may find additional detail in the following posts I've already made that I've unintentionally forgot to include here. Microsoft replied to me at this link indicating the driver doesn't support the desired feature due to the feature score within the driver rank:

Quirky 5.1/7.1 surround sound

 

Trying the Lenovo support forum but no feedback yet:

T450 Win10 7.1 surround sound - Lenovo Community

 

Thank you for any guidance you have to offer.

 

Jim

DXGI_ERROR_DEVICE_REMOVED

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Hello, I'm working for the medical device company in Korea.

 

Our device(for mid-end user) is using Intel HD Graphics 4000 (Driver Version : 10.18.10.4226).

And sometimes, the device causes hangup because of "DXGI_ERROR_DEVICE_REMOVED".

 

On the other hand, the device(for high-end user) using external GPU doesn't have the error like that even in the same workflow.

 

Therefore, I suspect the Intel HD Graphics 4000 driver.

 

Why does "DXGI_ERROR_DEVICE_REMOVED" error happend and Is there a way to prevent from this issue??

Skylake integrated graphics 2560x1600 over HDMI/DVI?

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Recently completed a new skylake build (Asus Maximus VIII Hero Alpha, Core i5 6600K). I wanted to use the integrated graphics for a few months whilst I wait for the graphics card I am interested in to be released. I have an Acer 32" 4k monitor, a Dell 30" 2560x1600 monitor, and a Dell 20" 1600x1200 monitor. The 32" is connected to the DisplayPort with no issues. The 30" is connected to the HDMI port, however, it is not running at the correct resolution. The maximum option I am given to select is 1200x800. The monitor is quite old, so only has DVI-DL as an input. Thus, to connect it, I am using an HDMI->DVI adapter. I also have cables that have HDMI on one end and DVI on the other, which give similar results. Based off the spec sheet, am I correct in believing that skylake should have no trouble running the monitor's native resolution?

 

I intend to replace the 30" monitor with another 32" 4k monitor in the near future. I realise that I would then be limited to a 24hz refresh rate if I wish to run


Graphics Driver Error in Intel HD Graphics 4400 - Also Can't Update

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I have an Asus UX303LN with a Intel® Core™ i7-4510U Processor with Intel HD Graphics 4400. Windows 10 64 bits.

 

I’ve been having this error with my Graphics Driver.

2016-08-02_2108.png

I uninstall the driver. I scan for hardware changes.

Version 10.18.15.4256 from 17/07/2015.

I try to update it through Windows, I can’t. I’m up to date.

2016-08-02_1129.png

I use the Intel Driver Update Utility 2.6:

2016-08-02_1125.png

 

Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows® 10 64-bit

15.40.4.64.4256 (Not the latest version)

Date: 5/8/2015

Link: https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit

 

Intel® Graphics Driver for Windows® 10 [15.33]

15.33.38.64.4252 (Not the latest version)

Date: 29/7/2015

Link: https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-

 

Neither is the latest version. And my processor (i7-4510U) is not in the valid products list from the official page of the driver.

 

I try to install it anyway. This happens:

 

2016-08-02_1131.png2016-08-02_1132.png

 

So I try to get the latest version.

 

Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Version: 15.40.25.4463 (Latest)

Date: 6/17/2016

Link: https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=80939

 

And my processor is in the valid products list! Seems perfect, right?

 

2016-08-02_1131.png

 

To recap:

Windows tells me everything’s fine.

The Intel Driver Update Utility gives me two older drivers that don’t install.

The latest driver from the Intel website also refuses to install.

 

Meanwhile, this happened again:

 

2016-08-02_2108.png

 

I just want to update my driver and stop getting errors. It shouldn't be this hard. Hope you can help.

Windows 10 Intel Chipset

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well there ever be a intel chipset family driver for windows 10. I can't play any games e.g minecraft science i upgraded to 10, i ran a scan and it told me my grafecs is out of date, but non for windowsw 10.

Having trouble updating my Drivers.

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Hey all,

 

I have tried updating my drivers in the past with no success. It seems I may have a different type of driver but I can't be sure.

 

Here are is my DxDiag:

 

------------------

System Information

------------------

Time of this report: 8/5/2016, 07:50:16

       Machine name: SCNB-WPROWS

   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045)

           Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

       System Model: HP EliteBook 2170p

               BIOS: Default System BIOS

          Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz

             Memory: 8192MB RAM

Available OS Memory: 8056MB RAM

          Page File: 4859MB used, 11252MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 32bit Unicode

 

 

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

          Input Tab: No problems found.

 

 

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

 

 

---------------

Display Devices

---------------

          Card name: Intel(R) HD Graphics 4000

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_1815103C&REV_09

     Display Memory: 1696 MB

   Dedicated Memory: 64 MB

      Shared Memory: 1632 MB

       Current Mode: 1366 x 768 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: CMN1118

        Native Mode: 1366 x 768(p) (60.068Hz)

        Output Type: Internal

        Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.4226 (English)

     Driver Version: 10.18.10.4226

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 6/4/2015 22:46:28, 10948400 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B78E66-4226-11CF-0E63-1F38B4C2C735}

          Vendor ID: 0x8086

          Device ID: 0x0166

          SubSys ID: 0x1815103C

        Revision ID: 0x0009

Driver Strong Name: oem189.inf:IntelGfx.NTamd64.6.1:iIVBM_w7:10.18.10.4226:pci\ven_8086&dev_0166

     Rank Of Driver: 00E62001

        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

       D3D9 Overlay: Supported

            DXVA-HD: Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

 

 

-------------

Sound Devices

-------------

            Description: Speakers / HP (IDT High Definition Audio CODEC)

Default Sound Playback: Yes

Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C1815&REV_1001

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: stwrt64.sys

         Driver Version: 6.10.6435.0000 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 11/12/2012 20:04:00, 543744 bytes

            Other Files:

        Driver Provider: IDT

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

 

 

---------------------

Sound Capture Devices

---------------------

            Description: Internal Microphone Array (IDT High Definition Audio CODEC)

  Default Sound Capture: Yes

  Default Voice Capture: Yes

            Driver Name: stwrt64.sys

         Driver Version: 6.10.6435.0000 (English)

      Driver Attributes: Final Retail

          Date and Size: 11/12/2012 20:04:00, 543744 bytes

              Cap Flags: 0x0

           Format Flags: 0x0

 

 

            Description: Stereo Mix (IDT High Definition Audio CODEC)

  Default Sound Capture: No

  Default Voice Capture: No

            Driver Name: stwrt64.sys

         Driver Version: 6.10.6435.0000 (English)

      Driver Attributes: Final Retail

          Date and Size: 11/12/2012 20:04:00, 543744 bytes

              Cap Flags: 0x0

           Format Flags: 0x0

 

 

-------------------

DirectInput Devices

-------------------

      Device Name: Mouse

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

 

 

      Device Name: Keyboard

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

 

 

      Device Name: USB Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC531

        FF Driver: n/a

 

 

      Device Name: USB Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC531

        FF Driver: n/a

 

 

      Device Name: USB Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC531

        FF Driver: n/a

 

 

      Device Name: USB Receiver

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC531

        FF Driver: n/a

 

 

Poll w/ Interrupt: No

 

 

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x1E26

| Matching Device ID: usb\root_hub20

| Service: usbhub

|

+-+ Generic USB Hub

| | Vendor/Product ID: 0x8087, 0x0024

| | Location: Port_#0001.Hub_#0002

| | Matching Device ID: usb\class_09

| | Service: usbhub

 

 

----------------

Gameport Devices

----------------

 

 

------------

PS/2 Devices

------------

+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB

| Matching Device ID: *pnp0303

| Upper Filters: HpqKbFiltr

| Service: i8042prt

|

+ HID Keyboard Device

| Vendor/Product ID: 0x046D, 0xC232

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

|

+ HID Keyboard Device

| Vendor/Product ID: 0x046D, 0xC531

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

|

+ Synaptics PS/2 Port TouchPad

| Matching Device ID: acpi\syn0192

| Upper Filters: SynTP

| Service: i8042prt

|

+ HID-compliant mouse

| Vendor/Product ID: 0x046D, 0xC231

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

|

+ Logitech Cordless Gaming Receiver

| Vendor/Product ID: 0x046D, 0xC531

| Matching Device ID: hid\vid_046d&pid_c531&mi_00

| Lower Filters: LGSHidFilt

| Service: mouhid

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

 

 

------------------------

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

Free Space: 4.8 GB

Total Space: 243.8 GB

File System: NTFS

      Model: MTFDDAK2 MTFDDAK256MAM-1K SCSI Disk Device

 

 

      Drive: O:

      Model: DTSOFT Virtual CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

 

 

      Drive: F:

      Model: DTSOFT Virtual CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

 

 

--------------

System Devices

--------------

     Name: Intel(R) USB 3.0 eXtensible Host Controller

Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1815103C&REV_04\3&21436425&0&A0

   Driver: n/a

 

 

     Name: Intel(R) 82579LM Gigabit Network Connection

Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_1815103C&REV_04\3&21436425&0&C8

   Driver: n/a

 

 

     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D

Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_1815103C&REV_04\3&21436425&0&D0

   Driver: n/a

 

 

     Name: Intel(R) Centrino(R) Advanced-N 6235

Device ID: PCI\VEN_8086&DEV_088E&SUBSYS_40608086&REV_24\C8F733FFFF28519A00

   Driver: n/a

 

 

     Name: JMicron PCIe SD Host Controller

Device ID: PCI\VEN_197B&DEV_2391&SUBSYS_1815103C&REV_30\4&158999FA&0&02E2

   Driver: n/a

 

 

     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_1815103C&REV_04\3&21436425&0&E8

   Driver: n/a

 

 

     Name: Intel(R) HD Graphics 4000

Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_1815103C&REV_09\3&21436425&0&10

   Driver: n/a

 

 

     Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_1815103C&REV_04\3&21436425&0&D8

   Driver: n/a

 

 

     Name: 3rd Gen Core processor DRAM Controller - 0154

Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_1815103C&REV_09\3&21436425&0&00

   Driver: n/a

 

 

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16

Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_1815103C&REV_C4\3&21436425&0&E3

   Driver: n/a

 

 

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14

Device ID: PCI\VEN_8086&DEV_1E14&SUBSYS_1815103C&REV_C4\3&21436425&0&E2

   Driver: n/a

 

 

     Name: Intel(R) QM77 Express Chipset LPC Controller - 1E55

Device ID: PCI\VEN_8086&DEV_1E55&SUBSYS_1815103C&REV_04\3&21436425&0&F8

   Driver: n/a

 

 

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10

Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_1815103C&REV_C4\3&21436425&0&E0

   Driver: n/a

 

 

     Name: Intel(R) Management Engine Interface

Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1815103C&REV_04\3&21436425&0&B0

   Driver: n/a

 

 

     Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller

Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_1815103C&REV_04\3&21436425&0&FA

   Driver: n/a

 

 

     Name: JMicron PCIe SD/MMC Host Controller

Device ID: PCI\VEN_197B&DEV_2392&SUBSYS_1815103C&REV_30\4&158999FA&0&00E2

   Driver: n/a

 

 

------------------

DirectShow Filters

------------------

 

 

DirectShow Filters:

WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091

WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091

WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091

MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091

Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091

WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091

WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091

Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091

Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091

WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308

WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308

WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,16.00.0003.0051

DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.19091

WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091

Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.19091

VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.19091

SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037

AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.19091

DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,

RealPlayer MPEG4 Transform,0x00600000,1,1,rdsf3260.dll,16.00.0003.0051

MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.19091

SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.19091

MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.19091

DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.19091

Haali Media Splitter,0x00800001,0,1,splitter.ax,1.13.0356.0020

Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.13.0356.0020

Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091

ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.19091

Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.19091

MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.19091

Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.19091

Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.19091

Haali Video Renderer,0x00200000,1,0,dxr.dll,

File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308

VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091

VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

RealPlayer MP3 Transform,0x00600000,1,1,rdsf3260.dll,16.00.0003.0051

Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.13.0356.0020

DirectVobSub,0x00200000,2,1,VSFilter.dll,3.00.0000.0288

DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,3.00.0000.0288

DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.19091

Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.19091

Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.13.0356.0020

AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.19091

RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,16.00.0003.0051

SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091

Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091

MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.19091

RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,16.00.0003.0051

AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.19091

AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.19091

Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091

MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091

Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.19091

File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.19091

Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285

StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.19091

File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.19091

File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.19091

Haali Video Sink,0x00200000,1,0,splitter.ax,1.13.0356.0020

Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.19091

BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.19091

 

 

WDM Streaming Tee/Splitter Devices:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

 

 

Video Compressors:

WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091

WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091

MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091

DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.19091

Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

 

 

Audio Compressors:

WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091

WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091

IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.19091

PCM,0x00200000,1,1,quartz.dll,6.06.7601.19091

Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.19091

GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.19091

CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.19091

CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.19091

MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.19091

 

 

Audio Capture Sources:

Internal Microphone Array (IDT ,0x00200000,0,0,qcap.dll,6.06.7601.17514

Stereo Mix (IDT High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514

 

 

PBDA CP Filters:

PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135

PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

 

 

Midi Renderers:

Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.19091

Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.19091

 

 

WDM Streaming Capture Devices:

,0x00000000,0,0,,

MicIn4,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

MuxedIn1,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

,0x00000000,0,0,,

ArcSoft Webcam Sharing Manager,0x00200000,0,1,ksproxy.ax,6.01.7601.19091

HP HD Webcam [Fixed],0x00200000,0,1,ksproxy.ax,6.01.7601.19091

 

 

WDM Streaming Rendering Devices:

HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

,0x00000000,0,0,,

,0x00000000,0,0,,

Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

 

 

BDA Network Providers:

Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

 

 

Video Capture Sources:

ArcSoft Webcam Sharing Manager,0x00200000,0,1,ksproxy.ax,6.01.7601.19091

HP HD Webcam [Fixed],0x00200000,0,1,ksproxy.ax,6.01.7601.19091

 

 

Multi-Instance Capable VBI Codecs:

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

 

 

BDA Transport Information Renderers:

BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

 

 

BDA CP/CA Filters:

Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135

Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135

PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135

XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

 

 

WDM Streaming Communication Transforms:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

 

 

Audio Renderers:

Speakers / HP (IDT High Definit,0x00200000,1,0,quartz.dll,6.06.7601.19091

Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.19091

Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.19091

DirectSound: Speakers / HP (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.19091

 

 

Some help would be great. Cheers.

 

NOTE : THIS IS A SCHOOL LAPTOP.

Ayuda los juegos solo me reconoce las resoluciones en vertical en Intel HD Graphics 5300

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0
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Ayuda los juegos solo me reconoce las resoluciones en vertical en Intel HD Graphics 5300, estoy usando Windows 10 les agradecería que me ayuden con este tema. Adjunto unas imágenes para que vean que los juegos me quedan en vertical y se corta de los costados.

need graphics driver xp 32

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My son's old Dell won't run Roblox.

 

Roblox says maybe the graphics driver isn't up to date.  It runs DX9 alright.

 

Current driver is Intel ialmrnt5.dll according to dxdiag.

 

Is there any help out there?

How do you uninstall Intel HD graphics Windows 7

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Hello, I was told by a game master from blizzard (a game making company) that my drives were out of date, but I wasn't supposed to get this specific drive, they told me that I have to delete it with my BIOS or something, but they can't tell me specific details because every company is different. So if you can help me figure out how to delete this it would be much appreciated!

running windows 7, system does not see 2cnd monitor, (tv) connected via display port to HDMI


intel graphic control panel dosent show any settings and options !!

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hello my freinds.

 

i have problem in intel graphic control panel.it dosent show any settings and option!!

i installed latest version of windows 10 with updates and intel graphics driver and any requirement for windows but i cant see any settings and options in intel graphic control panel.

 

i dont know what can i do?????????

please help me.

 

please see this screenshot that i captured from my intel control panel

 

my windows and drivers, newly installed.

Please help!!

PC crashes after updating video card

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Hello
I have a lab consists of 20 PCs with Intel DH61WW motherboard
Recently I cloned a new image to the computers, and after updating the motherboard drivers the Intel HD Graphics Driver keeps crashing the PC after updating it

and it prevents the Windows from starting, and it crashes the moment it opens

the computers is running on Windows 7 64 bit

I really would like some help in this issue
Thank you

I

 

With HD530 (Skylake) no shadow under mouse pointer

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Hello to all,

 

I have an interesting problem which is pretty annoying. My system is with i5 Skylake with HD530 and W10.

 

IntelHD Graphics prefs has a setting for spectrum range, I had to select full spectrum range, and then the shadows appear until the next system restart.

 

Does anybody know how to turn on shadow below mouse pointer permanently?

 

 

Also in Photoshop my pointer looks weird, everything with the pointer is weird. I think my question should be addressed to Intel: Can you make the driver work 100%? A shadow is really the last thing I would be expecting to be an issue. Customers are paying quite big money for Intel products, so we expect quality products and services.

 

 

Thank you for any help.

Doom 2016 Freezes Before Menu With HD Graphics 4600

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The game stop responding without a crash log.

 

The game loads 99% after the intro and then stops responding, at what i think is the menu sometimes(i can only read "Campaign" written as it freezes so i'm not really sure).

 

The screen becomes useless and I'm not even able to close the game, forcing me to restart after trying.

 

Although the graphics don't work, i can still hear audio output from the Menu screen track. Which means it's clearly a GPU problem.

 

I'm currently running the game on a Windows 10 with the latest Beta Driver v4474.

 

Attached my intel information dump from graphics properties.

 

Also, i'll be more than glad to provide you with any other information you need. Even test options if need be. I just need a definitive answer that it'll work in the next 12 days, because if my graphics card isn't supported i can still refund.

Blank screen when resuming from connected standby

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I am experiencing blank screen issue on all driver versions after 10.18.15.4279. Many Helix 2 user also report the same problem on Lenovo forum, but the issue has never been resolved in the newer versions. Version 4279 and before do not have this issue.

Below is the information:

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

When waking a computer from connected standby in windows 10, the screen is blank (power led is on), and then it seems the machine freezes. I have to hard reset the computer to reboot into desktop.

Does it fail every single time, or only sometimes?
If you can offer a % rate please do.

sometimes, about 50%

Hardware (HW)

Brand and Model of the system.

Thinkpad Helix 2nd gen tablet

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

HD Graphics 5300 only

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

LFP

How much memory [RAM] in the system (see note2 below).

8GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

NA

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_161E&SUBSYS_222B17AA&REV_09

PCI\VEN_8086&DEV_161E&SUBSYS_222B17AA

PCI\VEN_8086&DEV_161E&CC_030000

PCI\VEN_8086&DEV_161E&CC_0300

Software (SW)

Operating System version (see note2 below).

windows 10 10586.164

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

NA

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

Versions after 10.18.15.4279 (especially 20.xx.xx.xx family)

SW or Apps version used to replicate the issue.

NA

Configurations

Single display, clone, or extended (see note2 below).

Single display

Display resolution & refresh rate setting of each display (see note2 below).

1080p 60Hz

AC or DC mode, i.e. is power cable plugged in or not?

NA

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. Install driver (version after 10.18.15.4279)
  2. after powered on, enter connected standby mode (sleep)
  3. after 10 minutes or so (when computer enters the real connected standby mode), push the power button to wake up the computer
  4. The issue occurs (about 50% chance)
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