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Feature Request - implement EDID override

October 23, 2011, 10:15 am
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Hello,

 

it would be nice if the Intel Graphics driver would support overriding EDID information like described in this document from Microsoft:

http://msdn.microsoft.com/en-us/windows/hardware/gg487330

 

Why is this needed?

In a common HTPC (multimedia PC) setup with a PC, AVR (audio video receiver) and a television, the EDID information stored in the receiver & television that is passed to the PC determines the video and audio capabilities like: supported resolutions, supported audio formats etc ..

 

The problem is that very often the system only "sees" the EDID information of the television, and not that of the receiver, and so you don't get support for audio formats like DTS, DTS-HD, Dolby TrueHD that are supported by the receiver ...

 

The latest Sandy bridge CPU and corresponding chipset support all these sound standards, but they often not useable cause of these EDID problems.

Actually it really does not matter what video card / integrated graphics you use, NVidia and AMD graphics have the same problem, but their drivers

allows people to override the EDID information like is described in the above linked document from Microsoft.

 

Please implement this stuff, shouldn't be that hard to do, for one of you senior driver programmers it's probably just a few hours of work ...

 

Thank you

Christian

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i7-7700k Drivers

January 12, 2017, 3:26 pm
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Recently I upgraded my PC to the new I7-7700k with an Asus Prime Z270-A ATX Motherboard and 2 x 8GB of Corsair Vengeance DDR4 Ram.

 

Since this upgrade, my PC has been crashing to desktop about 15 minutes after I try and play and games.

 

I believe this issue has to do with the fact that my CPU currently has no driver, I could be wrong in saying this however.

 

Any help is appreciated with this issue, or if there is a release date for CPU drivers that I could have.

 

Thanks.

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The option disappeared in Intel Graphic

January 19, 2017, 6:31 pm
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Good night, I have an ultrasound with windows xp. From day to day disappeared the option TV + Monitor in the graphical options of Intel. For this reason, I can not use my video printer to print the scans. Only Netbook and Monitor appears, before there was TV and Monitor. Can anybody help me? Thank you very much.-

 

 

 

EDIT: The video printer is conect to Video Out.

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HD Graphics 530 problem with openGL

January 23, 2017, 2:03 pm
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Hello,

 

Since my graphic card Intel(R) HD Graphics 530 automatically updated its driver to the version 21.20.16.4550, I have the following error in some applications using open gl:

 

«can't find the name of intel ICD OpenGL driver»

 

I downgraded the driver version to the version 20.19.15.4300 and I don't have the error anymore.

It is a workaround, but I'd rather upgrade my graphic card driver if possible.

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Do any Intel integrated graphics support MPEG4 Copy-once video?

August 30, 2016, 12:59 pm
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I am trying to get clarity the current status on MPEG4 copy-once video over HDCP (i.e. cable TV video in Windows Media Center) with Intel integrated graphics. My research on this forum and elsewhere suggests there has been no support for my htpc's current i5-4690s processor. Is this still the case or do current drivers support MPEG4 copy-once? With Windows 7 or Windows 10?

 

If not, do any of the latest generations of integrated graphics now support MPEG4 copy-once video over HDCP? If so, which ones? As MPEG4 copy-once is coming my way I need to figure out what upgrades I can make to support it: a new mobo/processor with working integrated graphics is preferable to adding a video card, as my sound card takes up both slots in my fanless htpc. 

 

Thank you.

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Intel NUC Win7 Media Center (No extenders involved) H.264 DRM video missing

January 8, 2017, 1:22 pm
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Hello,

 

This is a follow up to a previous thread on the same issue that got somewhat sidetracked without a resolution for the issue at hand.

 

I have an NUC6I5SYH, running Windows 7 Media Center, using a SiliconDust HDHomerun Prime with a cable card from Comcast. The NUC is connected to my TV. In my area, Comcast delivers a lot of channels in H.264 instead of MPEG2 as before. Now some of these are DRM'd such as HBOHD. When playing these using Media Center, I get audio but no video (just a blank screen). I have a fully updated OS including the latest drivers from Intel. To be clear this issue is not about Media Center extenders.

 

Here is a combination of what works and what does not work:

  • MPEG2 --------------> works
  • MPEG2 + DRM -----> works
  • H.264 ----------------> works
  • H.264 + DRM -------> does not work (no video, blank screen)

 

In the previous thread it was concluded that the issue was not due to Intel graphics. However external community threads on this issue have concluded that on a system exhibiting this behavior, using a non Intel Graphics card fixes the issue. See No pictures with some channels - Page 3 - Silicondust.

 

Unfortunately this is not a solution on a NUC and clearly indicates the issue lies with Intel Graphics and not anywhere else. Can Intel please re-evaluate this and see what is going on here? How can I help to debug/isolate the problem?

 

Thanks.

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Intel HD Graphics 530 - Poor performance 4K

January 21, 2017, 7:31 am
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Hello,

 

I have a 4k display Acer Aspire VN7-592G, with a Core i7-6700HQ and a GeForce GTX 960M (Exact configuration HERE). Unfortunately I am experiencing low performance when using the integrated HD 530 to run some 2d applications, like Excel. For example, resizing the columns or the rows crawls at about 5-6 fps. If I switch to the high performance 960M (using the context menu > run with graphics processor > high performance) there are no issues. The same problems can also be observed during some desktop animations and overall user interface experience.

 

The issues I am experiencing seem to be similar to those described in another post, Intel HD Graphics 530 - Poor performance 4K . QuGhZx actually posted a very relevant video.

 

I have tried different driver versions, none of which made any improvements. Could this mean that the 530 can't handle 4K? Does anyone know more about this? Is it a driver issue? Any help is appreciated!

 

I am attaching the output from System Support Utility.

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HD Graphics 530 No Screen Rotation Hotkey

December 17, 2016, 3:11 am
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Hello,

 

I have a small issue with my laptop, XPS 15 9550 (Core i7 6700 HQ with Intel HD Graphics 530) in which the screen orientation hotkey is not available in Intel HD Graphics panel (see attachment).

 

I am able to rotate it via Display Settings -> Orientation -> change it to either landscape or portrait. But I'm used to with the orientation hotkey (Ctrl + Alt + Arrow Up or Ctrl + Alt + Arrow Left) to rotate it from landscape to portrait and vice versa.

 

I use the latest official driver from intel 21.20.16.4542 and actually when I tried to install this driver it said it was not validated for this computer. So DELL is restricting its user to use Intel generic driver, and I don't want to use their driver (20.19.15.4483) because I have an issue with one of my application if I use that driver.

 

So, what can I do to be able to get the hotkey functionality again?

 

Another note, right click from desktop only shows Intel Graphics Settings. Intel Graphics Options is not there (see attachment) which has an option to rotate also from there.

 

Let me know if you need more data and thanks!

 

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

see above

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Intel Core i7-6700HQ - Intel HD Graphics 530

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

Hybrid with NVIDIA Geforce GTX 960M

Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

LFP 15.6" 1920x1080

How much memory [RAM] in the system (see note2 below).

32 GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

N/A

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_191B&SUBSYS_06E41028&REV_06

PCI\VEN_8086&DEV_191B&SUBSYS_06E41028

PCI\VEN_8086&DEV_191B&CC_030000

PCI\VEN_8086&DEV_191B&CC_0300

Software (SW)

Operating System version (see note2 below).

Windows 10 Pro 64 bit Version 1607 (OS Build 14393.576)

(VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

9.0.1035

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

Intel HD Graphics 530 : 21.20.16.4542

NVIDIA Geforce GTX 960M : 21.21.13.7609

SW or Apps version used to replicate the issue.

N/A

Configurations

Single display, clone, or extended (see note2 below).

Single

Display resolution & refresh rate setting of each display (see note2 below).

1920x1080 @60Hz 32 Bit

AC or DC mode, i.e. is power cable plugged in or not?

AC mode, power cable plugged in

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. Right Click on desktop
  2. Select Intel Graphics Settings
  3. Select Options & Supports
  4. Hot Key Manager
  5. Screen Rotation hot key is missing
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Coil Whine in Asus Laptop from intel HD graphics 530

January 22, 2017, 8:51 am
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Hello to everyone!

This is my first topic on this forum, and I expect you can help me with this annoying problem that has been disturbing me for some days.

Recently, I bought an ASUS R510V laptop with freeDOS as OS, 8 GB RAM, intel i7 6700HQ, GTX 950M as dedicated GPU, and intel HD graphics 530 as integrated GPU.

About 2 weeks after installing Windows 10 and Ubuntu 14 I realized that, sometimes, a high-pitched noise came from inside the laptop (hear the noise). Surfing the internet I came to the conclusion that is coil whine, and I think its origin is the intel integrated graphics. First of all, this noise is produced only while using windows (not in ubuntu, where I can only use GTX 950M GPU), specially in the screen that appears when an application needs special permissions, or in applications like Google Chrome. I have updated my Intel drivers too.

 

650x440xuac-type-admin-password.png.pagespeed.gp+jp+jw+pj+js+rj+rp+rw+ri+cp+md.ic.-98QPVkD40.png

But the most strange thing I have discovered recently is: this noise does not show up while the Intel Driver Update Utility or the Intel Graphics HD control panel are running in foreground.

 

 

Do you have any idea why is this happening? Any suggestion to solve this problem apart from having Intel Driver Update Utility or the Intel Graphics HD control panel running?

 

 

Thank you so much anyway and sorry for my English!

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updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver?

January 18, 2017, 2:23 pm
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graphics driver not compatible so can it be uninstalled and another installed?

If so, which one and how?

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Intel HD Graphics 5500 defaulting after restart

November 17, 2016, 1:28 pm
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Hi,

 

Intel HD Graphics 5500 defaulting the display to 1024 X 768 in Windows 10 whenever the computer boots. I have to change the display settings to full screen every time I log in to the full screen resolution 1920 X 1080. Can this be set permanently? I am using Dell Inspiron 17 5000 series.

 

Appreciate any help.

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I reinstalled a deleted graphics driver now it won't work

November 24, 2016, 2:23 pm
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I recently tried to reinstall my Intel(R) Iris(TM) Pro Graphics P6300, and I encountered this;

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

 

 

Object Name not found.

     It deleted around 8 months ago and uninstalled completely from computer and I went to device managers today and tried to reinstall it by using legacy hardware or some other stuff. I have been told to update it, but when I do it says it is already up-to-date. It can't be. The reason it was deleted a while back was by accident. I use two graphics cards. The other one is a NVIDIA GeForce GT 610. I have a 64-bit operating system and a x64 based processor . Intel(R) Core(TM) i5-4570 CPU @ 3.20 GHz 3.20 GHz

. Running windows 8. Please help.

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I reinstalled windows due to a virus and now when I right click and go to Graphics there is no "Output To TV" option.

January 25, 2017, 6:45 am
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I now can't hook my laptop to tv without the option "Output to TV" under Graphics.  I know the HDMI cable is good and the tv input is uder the input 2 that I use for media center which works fine.  How can I get the option Output To Tv option back????  I have done all recomended updates, I now have windows 10.  I have an Acer Aspire v 1 1 touch, intel pentium,  quad 4 intel hd graphics.

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Graphic driver update problem help

December 8, 2016, 12:49 pm
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Recently I've been experiencing flickering issues with my laptop screen, and occasionally I get an error message/crash report saying this:

 

'Display driver stopped responding and has recovered

Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.'

 

For that reason, I decided to update my graphics driver, which I haven't updated since I got my laptop almost 3 years ago. I installed and ran the Intel Driver Update Utility 2.6, but then I got the following:

 

'A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.'

 

I have an ASUS laptop and use a Windows 8.1 64bit. How should I proceed? Thanks.

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Corel Paint Shop Pro X wont start due to new Intel HD 530 Driver (Win 8.1 64bit)

December 7, 2016, 7:51 pm
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Hi,

 

when i install one of the newer Drivers (Beta Build 4534 (comes through Windows Update) or the current stable 4542. (Btw, why is it blocked to Copy Driver Information from the Driver Site ???)

 

When one of both Drivers are installed, Paint Shop Pro X wont start and is hanging at the PSP Logo.

When i uninstall the Driver, PSP works again. ive tried the lastest one too, doesnt work.

 

With Driver 4501 there seem no Problems. At least i did not notice any (so far).

 

I use Windows 8.1 64bit with 32GB, but PSP X is 32bit Application. (this Version is more than outdated (2006), but it worked already and this is obviously Driver related and not an Windows issue)

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acer s7 191 support Dolby TrueHD/DTS-HD over Hdmi

January 14, 2017, 3:05 am
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Hello please tell me if my laptop acer aspire s7 191 can pass-through Dolby TrueHD/DTS-HD over hdmi(i have a micro hdmi) to a av receiver.

i want to buy a av receiver with Dolby TrueHD/DTS-HD and i don t now if my hardware support this feature .

all my hardware specs

 

  Machine name: ACER_S7_191

         Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)

                 Language: English (Regional Setting: English)

      System Manufacturer: Acer

             System Model: Aspire S7-191

                     BIOS: V2.19.

                Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz

                   Memory: 4096MB RAM

      Available OS Memory: 3988MB RAM

                Page File: 2915MB used, 2416MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: 124 DPI (129 percent)

       System DPI Setting: 144 DPI (150 percent)

          DWM DPI Scaling: Enabled

                 Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

           DxDiag Version: 10.00.14393.0000 64bit Unicode

 

Display Devices

---------------

          Card name: Intel(R) HD Graphics 4000

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_07461025&REV_09

      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

     Display Memory: 1792 MB

   Dedicated Memory: 32 MB

      Shared Memory: 1760 MB

       Current Mode: 1920 x 1080 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: CMN1126

        Native Mode: 1920 x 1080(p) (60.001Hz)

        Output Type: Internal

        Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll

Driver File Version: 10.18.0010.4425 (English)

     Driver Version: 10.18.10.4425

        DDI Version: 11.2

     Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1

       Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread group

           Miracast: Supported

Hybrid Graphics GPU: Integrated

     Power P-states: Not Supported

  Driver Attributes: Final Retail

   Driver Date/Size: 4/4/2016 2:00:00 AM, 10946840 bytes

        WHQL Logo'd: Yes

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extra (nonexistent) displays showing after Windows Update

December 12, 2016, 7:18 pm
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After a Windows update on or around 11/2/2016, my laptop began to have issues connecting to external displays in extended mode.  There are now 4 extra displays represented in the device manager and display settings.  I can no longer open the intel HD graphics control panel either.

 

The "broken" driver is 20.19.15.4531.  Installing an older driver works, however auto-updates keep installing and re-upgrading to the broken driver.

 

This is a Dell Precision M3800 laptop.

 

This seems to be the same issue as the two following items:

Broken Driver 20.19.15.4531 (Windows 10, i5-4210M, HD 4600)

Re: HD 4600 none existent monitors

 

Please advise a fix for this recurring and seemingly unavoidable issue.

 

Thanks,

 

-Nicole

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HD6000 3D Blu ray performance issue

June 29, 2015, 7:05 am
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Using PowerDVD 15 I am seeing inconsistent playback of 3D blu ray. When I start a 3D movie (TV is a Vizio M801D-A3; 1080p/24Hz; frame-packing), the image may distort frequently and cause an image that appears to almost look like its viewed underwater. Depth of the image is also incorrect for seemingly random parts of the image. If I then pause the movie for a few seconds, or back up to the beginning of the chapter, the issue so far resolves itself, but sometimes it takes a few tries to do so.

 

This seems like a driver bug. I did not have this issue using PowerDVD 15 with Nvidia graphics on my previous build. Attached is my Intel system profile and dxdiag report if that helps. I'd appreciate any assistance.

 

JimK

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1 second mouse freeze - lags (when clicking Start; when changing desktop background...) in win 10x64 with i5-hd530

December 25, 2016, 5:05 am
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Hello,

 

I just bought a new HP Wave 600 desktop computer (i5 6ºgen with Intel Graphics 5300+AMD R9 M470 for 3D+Realtek HD Audio). This model was released in September 2016.

 

There are short mouse freezes -lags (about 1 sec). It happens sometimes when clicking in Start., ALWAYS when changing desktop background (in the transition between the old and the new background), sometimes when openning some win 10 universal app (twitter for example). Looks like the problem triggers when some animation or graphic transition are involved in the desktop. Tried different mouses. No change. Freezes keep happening. Tried to reinstall the OS from the ground and with no other programs or drivers intalled. No change. The mouse freezes are there from the very beggining after a n OS fresh install. It´s very annoying, frustrating. Any help would be really apreciated.  Thanks

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Update hd graphics 4400 on dell 3437 with core i5

December 28, 2016, 3:59 pm
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i have a Dell 14 3437 with intel core i5 4200u and intel hd graphics 4400, and i wanted to update the intel graphics since it says i have this version: 10.18.15.4274, but when i try i get an error that i cant, i tried uninstalling the drivers and using the exe of the latest drivers but it always ends with the same version, not the latest one.

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