Hello guys
I know there are lots of threads in the community ,but nothing seems to help me .
So my problem start like a few days ago , i have a Lenovo E50-0 and an 21'5 inch wide monitor,my scalling option is missing,and my resolution is the same as usual (i will atach ssu tool scan text form ) .
i updated the drivers ,all of them ,i replaced with old one,nothing seems to work...
# SSU Scan Information
Scan Info:
Version:"2.5.0.8"
Date:"07/10/2017"
Time:"00:00:42.4452616"
# Scanned Hardware
Computer:
BaseBoard Manufacturer:"LENOVO"
BIOS Mode:"UEFI"
BIOS Version/Date:"LENOVO O07KT44AUS , 08/29/2014 12:00 AM"
CD or DVD:"PLDS DVD-RW DH16AESH"
Embedded Controller Version:"255.255"
Platform Role:"Desktop"
Processor:"Intel(R) Celeron(R) CPU J1800 @ 2.41GHz , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"2.7"
Sound Card:"Realtek High Definition Audio"
System Manufacturer:"LENOVO"
System Model:"90BX0030RI"
System SKU:"LENOVO_PN_Lenovo E50-00"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"1.6.52.0"
- "Intel(R) HD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"2.01 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) HD Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics"
CoInstallers:"igfxCoIn_v4653.dll, CoDeviceInstall"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmd64.sys"
Driver Date:"04/07/2017 03:00 AM"
Driver Path:"C:\windows\system32\DRIVERS\igdkmd64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"10.18.10.4653"
INF:"oem42.inf"
INF Section:"iVLV2M_w81"
Install Date:"Not Available"
Installed Drivers:"igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"11.X"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_0F31&SUBSYS_368D17AA&REV_0E\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"60 Hz"
Refresh Rate - Maximum:"75 Hz"
Refresh Rate - Minimum:"59 Hz"
Resolution:"1680 X 1050"
Scan Mode:"Noninterlaced"
Service Name:"igfx"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) HD Graphics"
- "Memory"
Physical Memory (Available):"1.30 GB"
Physical Memory (Installed):"4 GB"
Physical Memory (Total):"3.90 GB"
- "A1_BANK0"
Capacity:"4 GB"
Channel:"A1_DIMM0"
Data Width:"64 bits"
Form Factor:"DIMM"
Interleave Position:"Not Available"
Manufacturer:"Samsung"
Memory Type:"Unknown"
Part Number:"M471B5173DB0-YK0"
Serial Number:"9615BD8E"
Status:"Not Available"
Type:"Unknown"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"O07KT44AUS, LENOVO - 1000"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"08/29/2014 03:00 AM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"LENOVO"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"Aptio CRB"
Serial Number:"R300EMRH"
Status:"OK"
Version:"SDK0F82993 WIN"
- "Operating System"
.Net Framework Version:"2.0,3.0,3.5,4.0,4.5"
Boot Device:"\Device\HarddiskVolume2"
Locale:"United States"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 8.1 with Bing"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"0.94 GB"
Physical Memory (Available):"1.31 GB"
Physical Memory (Installed):"4 GB"
Physical Memory (Total):"3.90 GB"
System Directory:"C:\windows\system32"
Version:"6.3.9600 Build 9600"
Virtual Memory (Available):"1.64 GB"
Virtual Memory (Total):"4.83 GB"
Windows Directory:"C:\windows"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2894852:"Security Update [6/16/2016]"
KB2894856:"Security Update [6/14/2016]"
KB2899189_Microsoft-Windows-CameraCodec-Package:"Update [6/16/2016]"
KB2919355:"Update [3/18/2014]"
KB2919442:"Update [3/18/2014]"
KB2920189:"Security Update [6/17/2016]"
KB2934520:"Update [6/16/2016]"
KB2937220:"Update [3/18/2014]"
KB2938772:"Update [3/18/2014]"
KB2939471:"Update [3/18/2014]"
KB2949621:"Hotfix [3/18/2014]"
KB2954879:"Update [6/16/2016]"
KB2966826:"Security Update [6/16/2016]"
KB2966828:"Security Update [6/16/2016]"
KB2967917:"Update [6/14/2016]"
KB2968296:"Security Update [6/16/2016]"
KB2972103:"Security Update [6/16/2016]"
KB2973114:"Security Update [6/16/2016]"
KB2975061:"Update [6/16/2016]"
KB2976978:"Update [3/19/2017]"
KB2978122:"Security Update [6/14/2016]"
KB2987107:"Security Update [5/11/2017]"
KB2989930:"Update [6/16/2016]"
KB2990967:"Update [6/16/2016]"
KB2994290:"Update [6/16/2016]"
KB3000850:"Update [6/16/2016]"
KB3003057:"Security Update [6/16/2016]"
KB3003667:"Update [6/16/2016]"
KB3004361:"Security Update [6/16/2016]"
KB3004365:"Security Update [6/16/2016]"
KB3008242:"Update [6/16/2016]"
KB3008923:"Security Update [5/7/2017]"
KB3012235:"Update [6/16/2016]"
KB3012702:"Update [6/16/2016]"
KB3013172:"Update [6/16/2016]"
KB3013531:"Update [6/14/2016]"
KB3013538:"Update [6/16/2016]"
KB3013791:"Update [6/16/2016]"
KB3014442:"Update [6/16/2016]"
KB3015696:"Update [6/16/2016]"
KB3018133:"Update [6/14/2016]"
KB3019978:"Security Update [6/16/2016]"
KB3020370:"Update [6/16/2016]"
KB3021910:"Update [6/16/2016]"
KB3021952:"Security Update [2/3/2017]"
KB3022777:"Security Update [6/14/2016]"
KB3023219:"Security Update [6/16/2016]"
KB3024751:"Update [6/14/2016]"
KB3024755:"Update [6/16/2016]"
KB3029432:"Update [6/14/2016]"
KB3029603:"Update [6/16/2016]"
KB3029606:"Update [6/16/2016]"
KB3030377:"Security Update [6/16/2016]"
KB3030947:"Update [6/16/2016]"
KB3033446:"Update [6/14/2016]"
KB3035126:"Security Update [6/14/2016]"
KB3036612:"Update [6/14/2016]"
KB3037576:"Security Update [6/14/2016]"
KB3037924:"Update [6/16/2016]"
KB3038002:"Update [6/16/2016]"
KB3041857:"Update [6/16/2016]"
KB3042085:"Update [6/16/2016]"
KB3043812:"Update [6/16/2016]"
KB3044374:"Update [6/14/2016]"
KB3044673:"Update [6/16/2016]"
KB3045634:"Update [6/16/2016]"
KB3045685:"Security Update [6/14/2016]"
KB3045717:"Update [6/16/2016]"
KB3045719:"Update [6/16/2016]"
KB3045755:"Security Update [6/16/2016]"
KB3045992:"Update [6/16/2016]"
KB3045999:"Security Update [6/16/2016]"
KB3046017:"Security Update [6/14/2016]"
KB3046480:"Update [6/16/2016]"
KB3046737:"Hotfix [6/16/2016]"
KB3047254:"Update [6/16/2016]"
KB3048043:"Update [6/16/2016]"
KB3053863:"Update [6/16/2016]"
KB3054169:"Update [6/16/2016]"
KB3054256:"Update [6/16/2016]"
KB3054464:"Update [6/16/2016]"
KB3055323:"Update [6/16/2016]"
KB3055343:"Update [6/14/2016]"
KB3055642:"Security Update [6/16/2016]"
KB3056347:"Update [6/16/2016]"
KB3059316:"Update [6/14/2016]"
KB3059317:"Security Update [6/16/2016]"
KB3060793:"Update [6/16/2016]"
KB3061493:"Update [6/16/2016]"
KB3061512:"Security Update [6/16/2016]"
KB3062760:"Security Update [6/14/2016]"
KB3063843:"Update [6/14/2016]"
KB3064059:"Update [6/14/2016]"
KB3071756:"Security Update [6/16/2016]"
KB3072307:"Security Update [6/16/2016]"
KB3074228:"Security Update [6/16/2016]"
KB3074545:"Security Update [6/16/2016]"
KB3075220:"Security Update [6/14/2016]"
KB3076949:"Security Update [6/16/2016]"
KB3077715:"Update [6/14/2016]"
KB3078405:"Update [6/16/2016]"
KB3078676:"Update [6/16/2016]"
KB3079318:"Update [6/14/2016]"
KB3080042:"Update [6/16/2016]"
KB3080149:"Update [6/16/2016]"
KB3080800:"Update [6/14/2016]"
KB3082089:"Security Update [6/16/2016]"
KB3083992:"Security Update [6/14/2016]"
KB3084135:"Security Update [6/14/2016]"
KB3086255:"Security Update [6/16/2016]"
KB3087041:"Update [6/16/2016]"
KB3087137:"Update [6/16/2016]"
KB3091297:"Update [6/16/2016]"
KB3092601:"Security Update [6/16/2016]"
KB3092627:"Update [6/16/2016]"
KB3095701:"Update [6/16/2016]"
KB3096433:"Update [6/16/2016]"
KB3097992:"Security Update [6/16/2016]"
KB3099834:"Update [6/16/2016]"
KB3100473:"Update [6/16/2016]"
KB3103616:"Update [6/16/2016]"
KB3103696:"Update [6/16/2016]"
KB3103699:"Update [6/14/2016]"
KB3103709:"Update [6/16/2016]"
KB3109103:"Security Update [6/16/2016]"
KB3109560:"Security Update [6/16/2016]"
KB3109976:"Update [6/16/2016]"
KB3110329:"Security Update [6/16/2016]"
KB3115224:"Update [6/16/2016]"
KB3118401:"Update [6/16/2016]"
KB3121261:"Update [6/16/2016]"
KB3121918:"Security Update [6/14/2016]"
KB3122651:"Security Update [6/16/2016]"
KB3123242:"Update [6/16/2016]"
KB3125424:"Update [6/14/2016]"
KB3126030:"Update [6/16/2016]"
KB3126033:"Update [6/14/2016]"
KB3126434:"Security Update [6/14/2016]"
KB3126587:"Security Update [6/16/2016]"
KB3127222:"Security Update [6/16/2016]"
KB3128650:"Update [6/16/2016]"
KB3133690:"Update [6/16/2016]"
KB3133924:"Update [6/16/2016]"
KB3134815:"Update [6/16/2016]"
KB3137061:"Update [6/16/2016]"
KB3137728:"Update [6/16/2016]"
KB3138378:"Update [6/16/2016]"
KB3138602:"Update [6/16/2016]"
KB3138615:"Update [6/16/2016]"
KB3138910:"Security Update [6/14/2016]"
KB3138962:"Security Update [6/16/2016]"
KB3139398:"Security Update [6/16/2016]"
KB3139914:"Security Update [6/16/2016]"
KB3140185:"Update [6/16/2016]"
KB3140219:"Update [6/16/2016]"
KB3140222:"Update [6/16/2016]"
KB3140234:"Update [6/16/2016]"
KB3145384:"Update [6/16/2016]"
KB3146604:"Update [6/16/2016]"
KB3146723:"Security Update [6/14/2016]"
KB3146751:"Update [6/16/2016]"
KB3147071:"Update [6/16/2016]"
KB3150513:"Update [6/17/2016]"
KB3153704:"Security Update [6/16/2016]"
KB3155784:"Security Update [6/14/2016]"
KB3156059:"Security Update [6/16/2016]"
KB3159398:"Security Update [6/16/2016]"
KB3160005:"Security Update [6/16/2016]"
KB3161102:"Update [9/14/2016]"
KB3161949:"Security Update [6/16/2016]"
KB3161958:"Security Update [6/16/2016]"
KB3162835:"Update [6/16/2016]"
KB3163207:"Security Update [6/16/2016]"
KB3167685:"Security Update [6/17/2016]"
KB3169704:"Security Update [7/16/2016]"
KB3170106:"Security Update [7/16/2016]"
KB3170455:"Security Update [7/16/2016]"
KB3172614:"Update [8/11/2016]"
KB3172729:"Security Update [8/11/2016]"
KB3173424:"Update [7/16/2016]"
KB3174060:"Security Update [7/16/2016]"
KB3174644:"Security Update [9/15/2016]"
KB3175024:"Security Update [9/15/2016]"
KB3175443:"Security Update [8/11/2016]"
KB3178539:"Security Update [9/15/2016]"
KB3179574:"Update [9/15/2016]"
KB3184143:"Update [10/14/2016]"
KB3185319:"Security Update [9/15/2016]"
KB3187754:"Security Update [9/15/2016]"
KB3188128:"Security Update [9/14/2016]"
KB3194343:"Security Update [10/14/2016]"
KB3201860:"Security Update [10/28/2016]"
KB3202790:"Security Update [11/10/2016]"
KB3209498:"Security Update [12/14/2016]"
KB3210132:"Update [12/15/2016]"
KB3210137:"Update [12/15/2016]"
KB3214628:"Security Update [1/11/2017]"
KB4010250:"Security Update [2/22/2017]"
KB4012213:"Security Update [5/24/2017]"
KB4014329:"Security Update [3/16/2017]"
KB4014505:"Update [5/11/2017]"
KB4014512:"Update [5/11/2017]"
KB4014555:"Update [4/14/2017]"
KB4014567:"Update [4/14/2017]"
KB4016754:"Update [3/29/2017]"
KB4018483:"Security Update [4/14/2017]"
KB4020821:"Security Update [5/11/2017]"
KB4022726:"Security Update [6/17/2017]"
KB4022730:"Security Update [6/17/2017]"
- "Processor"
- "Intel(R) Celeron(R) CPU J1800 @ 2.41GHz"
Architecture:"x64"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 55 Stepping 8"
- "Chipset Name":"Intel(R) Celeron(R) CPU J1800 @ 2.41GHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Celeron+CPU++J1800++"
CPU Speed:"1.66 GHz"
Current Voltage:"1.8 volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00 AM"
Driver Path:"C:\windows\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"6.3.9600.16384"
Ext. Family:"Not Available"
Family:"Celeron™"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"2 x 112 KB"
Level 2 Cache:"2 x 1024 KB"
Level 3 Cache:"0 MB"
Load:"68%"
Manufacturer:"GenuineIntel"
Model:"55"
Name:"Intel(R) Celeron(R) CPU J1800 @ 2.41GHz"
Number of Cores:"2"
Number of Cores Enabled:"Not Available"
Number of Logical Processors:"2"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF00030678"
Revision:"14088"
Service Name:"intelppm"
Status:"OK"
Stepping:"8"
Version:"Not Available"
...#SSU#...