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Transparent app window in fullscreen mode Intel GPU 600 series

January 22, 2018, 11:08 pm
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Hello! Recently we have faced a problem with fullscreen mode of our app after start. Description of the issue is below. Both SSU and DxDiag reports are attached. Thank you in advance!

   

CategoryQuestionsAnswers (N/A if not applicable)
DescriptionProvide a detailed description of the issueWhen application is starting in fullscreen mode at any of monitor, include single display mode, its surface become transparent, but available for UX interaction (all buttons and interface elements could be clicked). If by any reason interface is repainted (for example we blindly clicked on UX button 'Settings') then it becomes normal (non transparent) and then behave as usual till restart.
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")Always (100%): X
Often (51-99%):
Sporadic (20-50%):
Very Sporadic (<20%):
Hardware (HW)Brand and Model of the system.Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?		Only Intel HD Graphics 630, 620
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)		Two EFP monitors:
Acer K242HL
Acer K242HL
How much memory [RAM] in the system (see note2 below).16 GB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc		VGA & HDMI
Hardware Stepping (see note1 below).IMG_23012018_100224_0.png
Software (SW)Operating System version (see note2 below).Windows 10 Pro 64-bit
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.BIOS Date: 07/06/17 15:13:54 Ver: 05.0000C
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).23.20.0016.4901
SW or Apps version used to replicate the issue.AxxonNext 4.1.0.6377 x64
ConfigurationsSingle display, clone, or extended (see note2 below).2 displays
Display resolution & refresh rate setting of each display (see note2 below).1920x1080
60 Гц
AC or DC mode, i.e. is power cable plugged in or not?Power cable plug in.
How to reproPlease provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

1. Check using in fullscreen in settings

2. Restart the application

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banding and/or washed out colors.

July 6, 2018, 11:52 am
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Hi, i have banding on intel 630 on my laptop screen. Display should be decent enough to show banding test without banding, I am using old version of driver because when i use usb-c to hdmi converter i get washed out colors on my external monitor, but old driver doesn't suffer from this. I suspect the problem is that driver doesn't allow to set quantization range or something else.

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15.40.38.4963, multiple ghost monitors, no control panel and Hyper V activated

June 13, 2018, 2:57 am
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Hello, I installed the latest driver for my graphics (cherry trail processor). After that I see multiple ghost monitors and the control panel has disappeared.

I have seen more posts with the same problem for other drivers. Hyper V is activated (and used).

 

Can this be fixed with an update please?

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eye strain

July 14, 2014, 3:55 am
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hello,

 

I have a Notebook with Intel Core i7 4710 - Intel Graphics 4600 and external Nvidia Gforce GTX 850M for about 2 weeks now. I connect the Notebook on two different places per HDMI with nearly three year old lg monitors. With my old Notebook (Intel Core2Duo and Nvidia Gforce 9500GT) I had not any problems with this two monitors. However when I connect one of the two monitors with my new Notebook I get eye strain and headache. Of course I use the right resolution FullHD and tried out different brigthness and contrast adjustments in intel graphic properties. OS is Windows 7 Prof x64  and the newest drivers are installed. Version:15.33.22.64.3621
Nearly two months ago I purchased an other Notebook with Intel Core i7 4700MQ - Intel Graphics 4600 and Nvidia Gforce GT755 M. I had the same problem there and so I sent it back, because I thought that the Notebook has an defect. I tried out Windows 7 and Windows 8 and had the same eye problems in the two different OS.
Now I do not really know what the problem exactly is, because I have these problems with two different Notebooks on two different external LG Monitors and the integrated Displays of the Notebooks. But I thinkt the problem is the Intel HD 4600. Maybe that there is something wrong with the driver.
Do you have any ideas about this? Couse  I can't purchase and send back new Notebooks all the time.

 

Sorry for my bad english

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intel UHD graphic 630 not working in 1803 window version. can you solve my problem

May 15, 2018, 11:39 am
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I am using intel UHD graphic 630 (i5- 8th[8300H CPU] generation) in Acer company laptop model name Predator PH315-51. currently i am using window 10 1803 version os. but when i try to update my graphic through Intel® Driver & Support Assistant  it show error message" the driver begin installed is not validated for this computer" because of these I am getting green screen while playing video . I also ask Microsoft through virtual agent but they replay it is intel driver related issue so contact intel about this because they donot developed driver for 1803 version of window for uhd-@630 (i5- 8th[8300H CPU] generation).

 

when I disable the intel graphic my video is working correctly but when I enable intel graphic, again green screen appear in video.

please help me

 

 

                           Device Detail

Serial no:-                         NHQ3HSI0058160E0C93400

SNID:-                               81605754534

Product Name:-              Predator PH315-51

Brand:-                            Acer

processor      i5-8300H CPU @2.30GHz

 

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Поворот экрана при запуске игр/Turn the screen when starting games and applications

June 29, 2018, 7:15 am
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Добрый день, при запуске некоторых игр и приложений я столкнулся с с неразрешимой проблемой, а именно:

В Intel HD-графикезаложен пункт настроек(не могу его найти), который переворачивает запущенное приложение под углом 90 градусов, а сам экран остаётся в том же положении. Как исправить данную ошибку?

Good day, when running some games and applications, I ran into an insoluble problem, namely: In Intel HD graphics, the setup item (I can not find it) is laid, which turns the running application at a 90 degree angle, and the screen remains in the same position. How to fix this error?

P.S. The problem is indicated in the screenshot

 

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Intel HD 630 4K Monitor Resolution Downgraded to 1280x720 When Windows 10 Loads

July 7, 2018, 1:28 pm
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Good afternoon,

 

I recently purchased a 4K 3840x2160 monitor (Monoprice 27772). As the computer boots up and the BIOS screen is displayed, the resolution shows 3840x2160. However, once Windows 10 fully loads, then the resolution downgrades to 1280x720. I'm unable to change the resolution via the display settings or graphics settings. I've attempted to update and install older versions of the graphics drivers within Device Manager without any noticeable difference. The device manager also shows the monitor as Generic PnP Monitor.

 

The monitor is connected via HDMI.

 

Attached is the dxdiag and the Intel HD Graphics Control Panel information.

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graphics on Elitedesk 800 G3

July 5, 2018, 9:38 am
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I have a small form factor HP Elitedesk 800 G3, with on-board Intel HD graphics 630, running Windows 10. I bought the machine new in Feb this year and it was running fine until about 10 days ago, when the graphics display went haywire. Specifically, it displays jpg and bmp files in a distorted manner, with a reduced colour set,  colour shifting and scan lines on some images. This is consistent viewing photos of my own, stock Windows desktop images, and jpg images displayed on remote sites using MS edge. The rest of the display looks perfectly normal, including desktop icons, Windows 'tiles', Settings pages, etc. I am using ver 23.20.16.4849 of the graphics driver.

 

I'm not sure this is relevant, but for completeness, I should mention that after this problem arose, I ran HP diagnostics on the machine and found the system SSD had a fault. The SSD was RMA'd by HP, and I have run the HP restore process to reinstall Windows. But the problem returned immediately. Updating the driver made no difference.

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Hd 530 driver isue

July 8, 2018, 6:31 am
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Hello,

I am using intel hd 530 with core i3 6100 3.7ghz proceessor.I have 8 GB ram.So i should be able to play games like mafia 2 or gta v,farcry 3,call of duty advance warfare in low settings.But when i update my driver to a newer version my game starts lagging.Like 11 months ago, i was playing mafia 2 smoothly in medium settings in my pc.then i installed call of duty advance warfare and it started lagging.so i updated it. Then i could play cod:aw smoothly but my mafia 2 started lagging even in low settings.after that i installed gta v and it lagged as well.when i updated my driver the lag decreased.But recently i installed fifa 17.To fix lag i updated driver.Now i can't play gta v.is there any solution for this?

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Intel UHD 630 3D Bluray support

July 8, 2018, 8:44 am
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Hi All,

 

I've started to play 3D bluray movies with Powerdvd18. Unfortunately the screen was vibrant  and completly collapsed in 3D mode.

Configuration: i7-8700 3.2 GHz, Windows 10 64bit 16GB RAM Latest driver installed: 24.20.100.6136

With my previous processor i5 Iris GPU this function is worked perfectly in the same software environment.

I'have tried many changes in the UHD Graphics Panel, for example the "Applications with cutomized 3D settings", but unfortunately did not work.

Do anybody have any suggestions for solving this problem?

Thanks in advance

Norbert

 

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While screen sharing, my teammates see a partial black screen or don't see my screen at all

July 8, 2018, 5:11 pm
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So I'm a freelancer so this is for my job. I use a program to share my screen and do video conferences and when I share my screen they can't see my screen. Or they either get a black screen or it just doesn't load. I looked into their website and they said to add the program to the 3D graphics control panel but it doesn't seem to work. .... I'm out of my league here, can anyone help? Has anyone had the same issue?
(the progam I use is Zoom)

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Intel HD Graphics 530 Crash OPENGL

July 4, 2018, 8:21 am
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Hello,

I have a DELL computer with Intel(R) HD Graphics 530.

 

And i develop a 3D application which use opengl. This applications works on other computer but crash on computer with integrated Graphics like HD530.

 

glGenBuffer() =>

WindowsError: exception: access violation writing 0xFFFFFFFFC7013EA0

 

 

    --- OPENGL INFOS ---
        Vendor: Intel
        Renderer: Intel(R) HD Graphics 530
        OpenGL Version: 4.4.0 - Build 21.20.16.4821
        Shader Version: 4.40 - Build 21.20.16.4821

 

I tried to upgrade my  hd drivers with the last,  but i keep the same error and i still in OpenGL 4.4.0. Is it possible to pass at OpenGl 4.5.0 with this hardware?

best regards

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intel graphics 520 driver windows 98

July 9, 2018, 6:09 am
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Microsoft Windows 98 i with drivers for me stand or no

with download at driver to intel graphics 520 driver for Microsoft Windows 98

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Windows 10 LTSB - Graphics Driver Update issues

July 2, 2018, 10:35 am
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I have 95 computers in my environment with Windows 10 LTSB 2015 (10240). Our vulnerability scanning software has found a vulnerability per the Intel advisory INTEL-SA-00095 that requires me to update these PC's to the latest graphics driver version. These computers represent around 5 or so models with different Intel chipsets. I have tried on multiple separate models to upgrade the graphics driver and they all blue screen. Has Intel stopped graphics driver support for Windows 10 LTSB?

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Intel wants to hear your feedback! - Graphics Control Panel

March 17, 2017, 1:23 pm
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Hello Everyone,

 

We are interested in improving the Graphics Control Panel, and providing the best possible experience to all of our users.

 

It is for these reasons that we would like to hear your feedback on ANY aspect from the Graphics Control Panel. Examples:

 

- Which current features/options you use the most?

- Which ones you hate?

- Which ones you would like to see new?

- Do you like the Graphics Control Panel current look and feel?

 

Any feedback is welcome (within the realm of politeness and decency ), and with your help we can continue to improve our products.

 

Capture.JPG

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HD 530 'Blinks' repeatedly with XMP Profile active

June 22, 2018, 12:16 pm
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Just installed the latest Graphics driver (....6136) for my HD 530 system (Gigabyte Z170X UD5 Board), 2 monitors 32GB Corsair Vengeance Ram 3200

 

When the XMP profile is activated the screen repeatedly turns off for a few seconds then the image returns for a few minutes then the cycle starts again. This did not happen with the previous drivers.

 

If I turn off the XMP profile the system is stable.

 

Any ideas?

 

Ian

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UHD Graphics 600 video tdr blue screen

July 5, 2018, 9:25 am
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Hello,

 

I have a recent Dell Inspiro 14 3473. Whenever I try to run Microsoft Office, the computer crashes and gives me BSOD with message Video TDR Failure.

 

I have updated all drives on the system as well as updated the BIOS.

 

I ran a full system check and the only issue found was the Intel UHD graphics 600. The test failure is linked to the Primary Surface Test, with the error code WVC07-L5N.

 

 

Is there a fix for this?

 

Thanks.

 

Full specs :

CPU : Intel Celeron N4000 CPU @ 1.10 GHz

Hard drive: Dell WR202KD032G E70290F5

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ASUS ROG GL552VW Win10 (64-bit) Intel HD 530 driver update issue

May 26, 2018, 3:12 pm
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I have an Asus ROG GL552VW laptop.

 

CPU: i7 6700HQ

Chip: HM170 chipset and HD Graphic 530

 

I did a fresh install of Win10 Home 64-bit (build 1803), and manually installed the drivers. I installed latest Intel graphic driver (24.20.100.6094 or 24.20.100.6025) from Intel, but Win10's automatic update downgrades it to 21.20.16.4550. Why?

 

Download Intel® Graphics Driver for Windows® 10

 

Is 24.20.100.6094 not the correct supported driver for HD 530? If not, where can I download 21.20.16.4550? There is no other older versions available on Intel in the link above.

 

Please help. Thanks.

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Intel HD Graphics 620 Driver - transparency bug in Muonline game

June 26, 2017, 2:52 am
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Hi! when I run Muonline seems to run fine but doesn't display health globes or skill bar and inventory windows are transparent is this.

Screen_11_27-03_04_-0000.jpg

 

I downgraded graphics driver to all older versions and still same problem. What happening? How to solve?

 

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Laptop - Core i3-7100U with Intel HD Graphics 620 only and windows 10 64 bit

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HD 4400 latest driver issue-Fall Creator's Update

October 19, 2017, 11:52 pm
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Hello everyone

 

I have noticed that the latest Intel HD Graphics 4400 drivers are not compatible with Windows 10 Build 1709. In games such as GTA San Andreas, COD:MW and others, the screen starts flickering violently if the VSync is OFF or FPS Limiter is off. As soon as you enable FPS Limiter or Vsync, the flickering is gone. Also, when the game bar pops up, the flickering is gone. No flickering is noticed during recording with WIndows DVR. I hope that this problem will be resolved soon with an updated driver version from Intel. I've tried re-installing WIndows 10 Fall Creator's Update from scratch but the problem still persists.

 

Thanks

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