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Dell G5 screen not recognized and only 6 bit color is used with UHD630 drivers

October 6, 2018, 9:28 am
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Hello,

 

I bought a DELL G5 laptop with GTX1060. Happy of the performance but the screen is so dark even I turn the brighntness to 100%.

I saw in advanced display settings that the monitor is on 6bit.

 

When the Intel UHD630 driver is disabled the screen shows much better color performance (brighter white and darker black).

I am not the only person, this post have same problem with me

Re: Intel integrated graphics outputs only 6-bit color depth?!

I think this is a bug that should be fixed ASAP.

I donwloaded the latest version  win64_25.20.100.6323 and the problem is still there.

I should shoot a ticket to intel team but I don't know how to.

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HD5500 240hz

October 20, 2018, 7:32 pm
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Does the HD5500 support running a single monitor at 1920x1080, 240hz via mini displayport? I'm not using it to play games, just view 240hz content.

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support to add HDMI 24 / 192KHz

October 15, 2018, 9:27 pm
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Your support staff has been verified as a limitation on your HDMI deployment, I would like to include it as a hint that supports the current HDMI 1.0 standard for 15 years allowing up to 8 audio channels. 192KHz bit.

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win64 25.20.100.6326 installer script problem

October 22, 2018, 1:44 am
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This is mentioned in another thread but I think it is caused by the installer itself.

 

When you perform a normal installation, the installer should invoke WinSAT and some other scripts to finish install.

 

6326, however, it just triggers the installer once again and cause infinite installation loop.

 

version 6323 did not have this problem.

 

My environment:

 

1. MSI GS63VR-7RF, Intel i7-7700HQ, HD630 Graphics+nVidia GTX1060

2. Windows 10 1809 x64 with latest updates.

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How to turn off Intel Display Power Saving Technology?

March 2, 2018, 12:28 pm
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Hi,

 

I've just recently bought a Dell Inspiron 7570 that sports an Intel Core i5-8250U (Intel UHD Graphics 620).

Unfortunately, it has the Intel Display Power Saving Technology turned on adjusting your brightness depending on what is displaying on the screen.

I would very much like to turn off this "feature" but didn't find out exactly how.

In the Graphics Panel, there is no option for this; I have also already tried to change registry values according to this thread: Disable Intel display power saving technology in plugged in mode? However, that didn't help neither.

Does anyone have a solution to this?

 

Thanks in advance!

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Suspected graphic driver issue - Hardware Acceleration (QSV) Causes Problems when decoding videos.

October 20, 2018, 12:32 pm
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I've tried everything and couldn't find a REAL solution to this problem.

Formatting the drive and reinstalling Windows did NOT help. The same problem occurs.

Proof 1:
Wwhen I view some videos I get a black screen for a fraction of a section on random intervals. In Chrome hardware acceleration setting is enable by default and when disabling it, it seems to work normally.

Proof 2:
I used a screen recording program called OBS and I've recorded the screen for a few seconds with the SQV hardware encoding enabled. The video is recorded with no problem but while playing it back, artifacts appear on the video such as: https://i.imgur.com/Xr0qpRl.png
While recording without QSV encoding but software encoding it records well and plays it back well which is a little bit weird but okay.

Also the following event log appears on Windows while the black screen appears:

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

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Intel HD 5500 - Quake Champions - Texture flickering

September 7, 2018, 9:38 am
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Hello,

 

Is there any solution that fixes flickering on Intel HD 5500 in Quake Champions ?

Here you can see what I mean (by the flickering): https://www.youtube.com/watch?v=uUVC7XRtcT0

BTW: The game actually runs way better than on this video, but the flickering is really bad.

 

Thanks.

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Intel HD4400 4k @ 60hz

October 2, 2018, 12:38 pm
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I have a Dell Optiplex 9020 with an Intel 4400 HD integrated graphics card. From everything I understand, 4K @ 60hz should be entirely possible with this computer. I'm getting "exceeds bandwidth" when trying to move to 4k @ 60hz. 4k @ 30hz and 1080p at 60 work fine.

 

I have looked in the Intel Graphics Control Panel - see below. According to my processor, this shouldn't be a problem.

sysinfo.PNG

 

This clearly shows the supported resolutions of the monitor I'm attaching (a Denon AVRS receiver capable of 4k @ 60Hz).

denoninfo.PNG

 

I'm using Intel's graphics drivers for the 4400 (but I've tried Microsoft's generic, Intel's generic, etc). The screenshots were taken while using Driver v 20.19.15.5058. I've since tried some other versions but none of them get me past the dreaded "exceeds bandwidth".

 

I'm going DP out > HDMI via an adapter cable. All my cables are 4k high speed rated for 4k @ 60Hz. I've tried one adapter cable, and one adapter with an HDMI cable (two actually) and the results are the same. Though I haven't "verified" the cables with any other sources or components, I can't seem to figure out what else the problem would be.

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Black screen after bios

October 11, 2018, 3:51 am
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Black screen after bios. I tried some versions of driver for uhd 630 - its useless. I loaded Win10 in safe mode and turned off the uhd 630 and reboot pc - all good.

What problem? In deivce manager havent icon with issues on videoadapter. My cpu still work, but not uhd 630 - its possible?

 

Windows 10 pro

i5 8600K

MSI z370 tomahawk

Samsung S27E391H

 

intel_corp sos!

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Intel Iris Pro Graphics 6200 problems with HDMI

October 22, 2018, 1:36 pm
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Hi, i have problem with intel Iris PRO 6200 (i5-5675C CPU)

i think i am in same bout as all of you complaining that HDMI is not working. I have noticed it after Windows 10 update to 1803.

I have main board with 3 video out (HDMI, DP and VGA) and Samsung FHD LCD with VGA and HDMI input. From beginning everything worked fine with HDMI cable, but after windows update i have got black screen instead of welcome. Bios is working well on HDMI, also i see booting screen, but after it appears welcome screen monitor get's black, no cursor no anything (also don't show that cable is not connected or out of sync). Thanks god i have enabled RDP for my pc, so by that i have managed to connect VGA cable and enable screen clone. So for now i have 2 connection's and testing to figure it out how to fix it.

 

So what i have tested for today:

1. Updated intel drivers to latest 5058

2. Fresh windows install of 1803

3. Tried different screen resolutions with refresh rate

 

nothing helped, also read a lot of information in this forum, tried to disable intel graphic's and enable it again someone got result's for that, but for me it is not working.

 

Also i don't have any GPU installed only integrated intel. didn't test DP (don't have cable)

do you have any other suggestion's? How to bring back HDMI support ?

 

Some info:

MB: Asus Z97-A-USB31 (latest bios)

CPU: i5-5675C

Monitor: Samsung LS24E391HL

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There are purple lines in my monitor after I installed intel VGA driver

October 12, 2018, 3:12 am
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there are purple lines like picture below

 

KakaoTalk_20181012_182641109.jpgKakaoTalk_20181012_182639899.jpgKakaoTalk_20181012_182639132.jpg

 

If i pull off my lcd line, and put it in,  It goes normal.

But if I reboot my computer, same problem happens.

 

my intel driver is

 

Driver Version: 15.40.24.64.4454

 

Release Version: Production Version

 

 

Platform / Operating System(s):   

 

 

6th Gen Intel(R) Core(TM) processor family (codename Skylake)

Microsoft Windows* 7-64

Microsoft Windows* 8.1-64

Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)

 

 

5th Generation Intel(R) Core(TM) processor family (codename Broadwell)

Microsoft Windows* 7-64

Microsoft Windows* 8-64

Microsoft Windows* 8.1-64

Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)

 

4th Generation Intel(R) Core(TM) processor family (codename Haswell)

Microsoft Windows* 10-64 (Nov_Upd_RTM_10586)

 

 

Release Date: May 6, 2016

 

 

this.

 

 

==============================

I formatted my disk and  and re-installed windows 7 but same problem happens.

how can i solve this?

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IntelHdGraphics530 driver updates to an old version

October 17, 2018, 4:52 pm
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Hello. When i try to update drivers for my Hdgraphics530, Windows 10 automatically download the 2016 version, not 2018 version. So i had to download the latest version manually. The additional problem is that when I run Rhino6 it crashes after few minutes from starting.  So, checking again the driver date, I have noticed that automatically 2018 release is over and 11/11/2016 version is on again. How can i fix th problem?

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-NEW- 25.20.100.6326: Intel® Graphics Driver for Windows® 10 (has a little bug)

October 19, 2018, 9:16 am
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I have a VAIO VJF155F11X-B0511B (with an Intel® HD Graphics 620 graphics card) and after installing the new Graphics Driver v25.20.100.6326 whenever I try to access the Windows 10 Control Panel, your window opens and closes immediately ... If I go back to the previous version of the driver the problem ends. Has anyone had this problem? Thank you.

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HD4600 Flickering

October 20, 2018, 10:01 pm
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Dear Intel Community,

 

My HD4600 have some troubles with the drivers. The screen is flickering.

I tried many of them. (Newest from my MoB support site, from Intel site, 3 versions that in the Windows Driver update).

 

The only solution that solves the problem is if I use the VGA as Microsoft Default Graphics Card.

 

Please let me know if there any souliton.


Thanks!

 

EDIT: SSU Log added!

 

 

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[Solved] Intel(R) HD Graphics 630, 6-bit color, Windows 10 1803

May 10, 2018, 5:09 am
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Hi guys,

 

I am wondering if anyone could point me in the right direction regarding a weird issue that I got with my graphics settings.

 

Details:

- Computer: Dell OptiPlex 7050 MFF, i7-7700

- Monitor: Dell U3415W, 3440x1440, mDP

- Windows 10 1803

- Intel driver: 2018-04-25, 24.20.100.6025

 

Issue:

I am experiencing poor color depth. Pictures and web sites with gradient color transitions looks very choppy, as if the dolor depth is less than Windows 10's default 32-bit mode. I have verified that this actually seems to be the case according to Windows advanced display settings which reports "Bit depth" as being "6-bit".

 

Troubleshooting:

I have connected a Dell Precision 5520, i7-7820HQ (Intel HD 630) to the same monitor, installed with Windows 10 1803, using a driver from 2017. This machine is seemingly reproducing correct color depth. Windows advanced display settings reports "Bit depth" as being "8-bit" and color gradients have a much smoother transition.

 

Update: I rolled back the driver version to "Microsoft Basic Display Adapter, 2006-06-21, 10.0.17134.1" which did the trick. Colors are much better and the bit depth is now 8-bit however, this version does not seem to support sound via DisplayPort which is required for the built-in monitor speakers to work.

 

Workaround:

I ended up installing the same driver version that was Installed on the 5520 and that worked (2017-04-21, 21.20.16.4664). It is definitely a driver issue.

 

Question(s):

- Are there any known issues with the latest driver?

- Do anyone else have similar issues using Intel HD 630 graphics card?

- Will available RAM make a difference since it is shared memory?

- Could this be a specific issue to OptiPlex machines and its BIOS firmware (the machine is on the latest firmware)?

- Any other ideas of how to try to solve this annoying problem?

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Screen shifted in New Lenovo Thinkpad X1 Extreme

October 24, 2018, 8:41 am
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Hi!

 

I just recieved my new Thinkpad X1 Extreme, it works extremelly well, and everything looks awesome!

There is just have a tiny problem that bothers me! I have the FHD screen, and it looks like the right margin of the screen is a bit bigger than the left one. (There is a think black area on the right while there is none on the left), and now that I have realized I can't stop looking at it. I'm not sure if it's a hardware problem (screen is not correctly centered on the laptot) or if this is a graphic card configuration problem and I could actually shift a bit the screen to the right). Any ideas on how to proceed?

 

Thanks!

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Intel HD630 New HDR driver problem on primary monitor

December 7, 2017, 3:29 am
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Hi

 

On trying the new HDR driver version 15.60.0.48.49 my primary monitor, being the first one in the Display Port chain (I have two of the same Dell monitors daisy changed by Display Port), seems to have reduced colour depth, which gives very bad posterisation over images and especially anything like skies or graduations.  This affects anything shown on the display, for example the Windows wall paper, photos, images in web browsers.  If I drag the image over to the secondary display, it's all okay, or if I leave straddling both displays, the half on the secondary monitor displays normal, and the primary monitor is bad.

 

This is on Windows 10 and all the display options are 32 bit by default.

 

If I revert to driver version 15.47.02.4815 it's all fine again, as it has been on previous graphics drivers.

 

So this newer driver has definitely a bug somewhere.

 

Regards

 

Phil

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Dell G5 screen not recognized and only 6 bit color is used with UHD630 drivers

October 6, 2018, 9:28 am
$
0
0

Hello,

 

I bought a DELL G5 laptop with GTX1060. Happy of the performance but the screen is so dark even I turn the brighntness to 100%.

I saw in advanced display settings that the monitor is on 6bit.

 

When the Intel UHD630 driver is disabled the screen shows much better color performance (brighter white and darker black).

I am not the only person, this post have same problem with me

Re: Intel integrated graphics outputs only 6-bit color depth?!

I think this is a bug that should be fixed ASAP.

I donwloaded the latest version  win64_25.20.100.6323 and the problem is still there.

I should shoot a ticket to intel team but I don't know how to.

↧

Intel integrated graphics outputs only 6-bit color depth?!

July 2, 2018, 4:01 am
$
0
0

Hello!

 

Recently I've bought a Dell G5 laptop with Intel UHD 630 integrated graphics chip (current installed driver version: 23.20.16.4973). However, I've noticed in the display settings that the resolution, which it is working on is with 6-bit bit depth (I will attach a photo at the end). If I connect an external monitor through the HDMI, then it's connected to the dedicated Nvidia and the resolution then is with 8-bit bit depth. Is there a way that I can use the native laptop's screen, controlled by the Intel's integrated graphics with 8-bit resolution or whatever the max can be. I know that the display of this laptop is not great by any means, but can it be this bad or maybe 6-bit is normal?! I've read that it might be from drivers, from quantization range (?!), but nothing for a good and easy contemporary solution.

 

When I add a bit of saturation, I can't really complain from the colors, but my concern is that the white is too bright and the dark colors are almost flat black, so images or videos with shades and shadows or dark ones in general are not with very good visibility. I don't know, if this comes from the 6-bit thing or just the display is a trash, but would be very happy and grateful to hear some more expert opinions regarding these topics.

 

Thank you very much in advance!

 

I-UHD-G-630.jpg

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Intel Iris Pro Graphics 6200 problems with HDMI

October 22, 2018, 1:36 pm
$
0
0

Hi, i have problem with intel Iris PRO 6200 (i5-5675C CPU)

i think i am in same bout as all of you complaining that HDMI is not working. I have noticed it after Windows 10 update to 1803.

I have main board with 3 video out (HDMI, DP and VGA) and Samsung FHD LCD with VGA and HDMI input. From beginning everything worked fine with HDMI cable, but after windows update i have got black screen instead of welcome. Bios is working well on HDMI, also i see booting screen, but after it appears welcome screen monitor get's black, no cursor no anything (also don't show that cable is not connected or out of sync). Thanks god i have enabled RDP for my pc, so by that i have managed to connect VGA cable and enable screen clone. So for now i have 2 connection's and testing to figure it out how to fix it.

 

So what i have tested for today:

1. Updated intel drivers to latest 5058

2. Fresh windows install of 1803

3. Tried different screen resolutions with refresh rate

 

nothing helped, also read a lot of information in this forum, tried to disable intel graphic's and enable it again someone got result's for that, but for me it is not working.

 

Also i don't have any GPU installed only integrated intel. didn't test DP (don't have cable)

do you have any other suggestion's? How to bring back HDMI support ?

 

Some info:

MB: Asus Z97-A-USB31 (latest bios)

CPU: i5-5675C

Monitor: Samsung LS24E391HL

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