Quantcast
Channel: Intel Communities : Discussion List - Graphics
Viewing all 19529 articles
Browse latest View live

How to disable auto rotation on HD 4000?

$
0
0

How do I disable the auto rotation "feature" on the HD 4000 on board graphics? I have a 4:3 monitor at 1600 x 1200. Whenever I start my game, apparently, the display of the game is taller than the screen so the graphics card rotates the image 90 degrees to the right. I want the display to stay vertical. This is a known problem with Intel on board graphics. If there is no fix, is there an older driver that I can use?


Textures/shaders/lights problem HD520 with Eve Online

$
0
0

Hello, people!

 

Bellow two prints showing the problem running Eve Online on my Dell 2-in-1 Inspiron 5368 - i3 6100u - RAM 4Gb DDR4 2133MHz.

 

Probably a driver issue, since this GPU even has DX12 support.

 

20160907_210630.jpg

His face with this black shadow.

20160907_210654.jpg

The monitors like the one shown above have this visual glitch.

 

Sorry for the crap images. Needed to take them with my phone, since the printscreen wasn't working properly.

 

Thanks in advance! If more information is needed, please ask me.

why does INTELCpHDCPSvc.exe keep crashing?

$
0
0

why does INTELCpHDCPSvc.exe keep crashing?

 

Dell Inspirion 13, Windows 10 Home - crashes at least once a day

[9024844] Custom resolution not working

$
0
0

I emailed Intel Customer Support Service and they refer me to this forum because the agent say it will have the correct exposure to intel engineering department. (request # 8001214860)

 

The problem is Intel Graphics driver for HD 4600 (and presumably others too) have a broken custom resolution for Built in LCD. No matter what setting you put into it, it will always custom resolution exceeds the maximum bandwidth capacity.

 

I tested it on many different laptop with eDP (embedded displayport) like Alienware 17, Asus G751JM, Asus Q551LN, Lenovo Y50-70, Razer Blade 14, MSI GT60 Dominator Pro, and Gigabyte P34 and they all say custom resolution exceeds the maximum bandwidth capacity.

 

To establish the fact that bandwidth is not the problem, I tried creating a custom resolution at native res (1920x1080) at 59Hz (default is 60Hz) and it says custom resolution exceeds the maximum bandwidth capacity. To test it further I downscale the resolution to 1600x900 @ 59Hz and it still gives the error so I conclude the problem is with the driver itself.

 

I tried the oldest and newest driver from the OEM and the one on Intel website and they are all broken.


The problem is NOT ISOLATED on a laptop model or a manufacturer but the Intel Graphics driver itself.

 

In fact if you verify the problem by testing it on ANY laptop that has an Intel graphics and try to create a custom resolution that is 1Hz less than native (like 59Hz) and it will give you the same error.

 

So why does it matter? Almost every single gaming laptop that is being released are NVIDIA Optimus Enabled (Hybrid Graphics where Intel Graphics is handling the display) and it prevents people from changing the refresh rate of the display. As an example the LCD panel found on Asus G751JM-BHI7T25 uses LG LP156WF4 SPL1 which is the exact same panel found on Asus G751JY that comes at 75Hz by default, but we cannot change the refresh rate due to broken Intel Custom Resolution even though the LCD panel itself is more than capable to handle it.

 

Refresh rate is a huge feature as evident on monitors getting released (like BenQ XL2430T, Asus ROG Swift, Acer Predator, etc...) and if you ask any gamer that has tried a high refresh rate monitor they will tell you how much big of a difference it is and because of this issue, any gaming laptop that has Hybrid graphics (Intel Graphics enabled) is a HUGE deal breaker.

 

[Edit by Bryce@Intel]: Changed title to reflect investigation bug# and title.

Old title: Intel driver is completely broken (custom resolution)

Does Iris 540 in Intel NUC 6I5SYK handle two 4K displays at the same time @60Hz?

$
0
0

If, only via mDP or is mHDMI + mDP also possible?

Nome do aplicativo com falha: IntelCpHDCPSvc.exe, versão: 1.0.0.1, carimbo de data/hora: 0x572a4b65

$
0
0

Tenho esses 2 problemas de driver, meu dektop a cada boot aparece estas 2 mensagens abaixo:

 

Nome do aplicativo com falha: IntelCpHDCPSvc.exe, versão: 1.0.0.1, carimbo de data/hora: 0x572a4b65

Nome do módulo com falha: ntdll.dll, versão: 10.0.10586.122, carimbo de data/hora: 0x56cbf9dd

Código de exceção: 0xc0000005

Deslocamento da falha: 0x000000000002fe34

ID do processo com falha: 0x7f0

Hora de início do aplicativo com falha: 0x01d1e2e7472a4b8b

Caminho do aplicativo com falha: C:\Windows\system32\IntelCpHDCPSvc.exe

Caminho do módulo com falha: C:\Windows\SYSTEM32\ntdll.dll

ID do Relatório: d2bb0467-41f3-4c43-bb56-f5630de685f6

Nome completo do pacote com falha:

ID do aplicativo relativo ao pacote com falha:

 

 

Intel(R) Content Protection HDCP Service - enables communication with Content Protection HDCP HW | cplspcon

 

 

Não é possível localizar a descrição da Identificação de Evento 0 na origem "igfxCUIService2.0.0.0". O componente que gera esse evento não está instalado no computador local ou a instalação está danificada. Você pode instalar ou reparar o componente no computador local.

 

 

Se o evento foi originado em outro computador, as informações de exibição tiveram que ser salvas com o evento.

 

 

As seguintes informações foram incluídas com o evento:

 

 

Service started/resumed

 

Meu hardware:

XPS 8900 OEM DELL@

6ª Geração do Processador Intel® Core™ i7 6700

Windows 10 Professional

16GB de memória

Disco rígido de 2TB

Placa de vídeo AMD RADEON™ HD R9 370 de 4GB.

Applications can't find graphic card

$
0
0

Hi,

 

I have a intel 4600HD cant find a way to make any game to work under windows 10. (and some aplicactions like Bsplayer and fraps)

I always get errors like "no direct 3d device found", "no z buffer available" "no screen modes available".

 

i've done a windows 10 fresh install, removed all the drivers with DDU, installed the latest intel and i can't get this to work.

 

 

any ideas?

Audio and video too fast on HD4200 (4030Y) when on HDMI

$
0
0

Dear all,

 

I recently bough a mini PC with a Haswell 4030Y that has HD4200 graphics and Intel Display Audio. If I connect to a TV via HDMI, all videos and music run too fast.

I have reinstalled drivers (Win 10 Pro) but it did not solve the problem. Tried in another TV via HDMI and problem persists. Audio and video are fine when using headphones via jack or bluetooth.

Any idea will be welcome!

 

Thanks


What is URL download location latest video driver for DG33FB WinXP-Pro . DOT.NET UTILITY DOES NOT WORK

$
0
0

Please do not simply refer me to the page to download your broken non-functional driver analysis tool or the equally useless driver installer.  Simply direct me to the URL location is so that I can download the latest drivers for DG33FB Win-XP pro 1440x900 driver.  You have a list of drivers - which is appropriate for this system board?

Can't Install the Latest Graphics Driver Update

$
0
0

I have an Intel 4600 on Windows 10, and I wanted to install the latest driver update to try to fix some issues with sudden lag in World of Warcraft and Star Wars: The Old Republic. I went to this link Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen] to get the latest driver. When I try to install it, it takes a while, and it pulls up my file explorer. I don't know what to do from there to download the driver.

Problems with Driver Version: 15.40.28.64.4501

$
0
0

Hi guys, i have laptop powered with intel I7 6700HQ Intel HD 530 Graphics, manufacturer HP. Currently im using Driver Version: 15.40.26.64.4474 drivers those work good with no problems and hundred times better then HP modified drivers.

Today by update tool i was offered to update drivers to Driver Version: 15.40.28.64.4501. After update graphics control panel gone no able to use it, settings messed up in windows display settings. tried to reinstall several times, tried to delete old drivers with software

and to do clean driver install , all the time getting the same problems. Going back to Driver Version: 15.40.26.64.4474 pc works fine as should. Machine runs win 10 pro 1067. 

 

Regards.

Hitman DX12 glitches

$
0
0

Hi!

 

It seems that the IGP of Skylake systems have some issues with the DX12 codepath of the most recent Hitman game.

 

I tested Intel(R) Core(TM) i3-6100 CPU (gfx driver - 20.19.15.4463) and Skull Canyon - NUC6i7KYK (gfx driver - 21.20.16.4451).

 

First of all, sometimes the game refuses to start, I got a Windows pop-up window with the message: HITMAN has stopped working. A problem caused the program to stop working correctly.

 

If the game starts as expected, one can observe a huge glaring splodge in some specific areas of the game. Other glitch that I found is that for no obvious reason, the game displays rainbow colors all over the place, usually on the floors and walls.

 

I haven't noticed these glitches with DX11 API.

 

Thanks!

 

DX11.jpgDX12.jpg

capture card signal status receives 1080p instead of 720p

$
0
0

Description

Provide a detailed description of the issue

I would like to record 720p footage from my Skylake computer. I am using a separate computer for recording with a capture card. In VirtualDub, looking at the custom properties the SIGNAL STATUS does not reflect the resolution on the Skylake system. It always shows 1920x1080P. I have tested the issue on non-Intel system and the SIGNAL STATUS was correct (1280x720P). So I assume some kind of signal protocol is missing from the Skylake driver.

Does it fail every single time, or only sometimes?
If you can offer a % rate please do.

YES

100%

Hardware (HW)

Brand and Model of the system.

Intel(R) Core(TM) i3-6100 CPU @ 3.70GHz (4 CPUs), ~3.7GHz

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

NO

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

SyncMaster S24A350H (Digital)

How much memory [RAM] in the system (see note2 below).

8192MB RAM

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

HDMI to DVI cable with SA7160 PCI capture card

HDMI out from Skylake to DVI in to capture card

Hardware Stepping (see note1 below).

attached

Software (SW)

Operating System version (see note2 below).

Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728)

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

1028.0

attached

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

20.19.15.4404

attached SSU

SW or Apps version used to replicate the issue.

VirtualDub 1.10.4

Configurations

Single display, clone, or extended (see note2 below).

capture card

Display resolution & refresh rate setting of each display (see note2 below).

1280x720p @ 60Hz

AC or DC mode, i.e. is power cable plugged in or not?

NA

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. plug HDMI to DVI cable - HDMI out Skylake, DVI in other config with capture card
  2. start VirtualDub on other config
  3. select File / Capture AVI ...
  4. under the Device menu select the capture card SA7160 PCI, Capture 01 (DirectShow)
  5. check signal status under Device / Capture filter ...
  6. SIGNAL STATUS is 1920x1080P @ 60.00 FPS, should be 1280x720P @ 60.00 FPS

Intel p530 graphic driver for windows server essentials 2012 r2

$
0
0

I can't find the graphic drivers for xeon processor for windows server 2012 R2

Feature Request - implement EDID override

$
0
0

Hello,

 

it would be nice if the Intel Graphics driver would support overriding EDID information like described in this document from Microsoft:

http://msdn.microsoft.com/en-us/windows/hardware/gg487330

 

Why is this needed?

In a common HTPC (multimedia PC) setup with a PC, AVR (audio video receiver) and a television, the EDID information stored in the receiver & television that is passed to the PC determines the video and audio capabilities like: supported resolutions, supported audio formats etc ..

 

The problem is that very often the system only "sees" the EDID information of the television, and not that of the receiver, and so you don't get support for audio formats like DTS, DTS-HD, Dolby TrueHD that are supported by the receiver ...

 

The latest Sandy bridge CPU and corresponding chipset support all these sound standards, but they often not useable cause of these EDID problems.

Actually it really does not matter what video card / integrated graphics you use, NVidia and AMD graphics have the same problem, but their drivers

allows people to override the EDID information like is described in the above linked document from Microsoft.

 

Please implement this stuff, shouldn't be that hard to do, for one of you senior driver programmers it's probably just a few hours of work ...

 

Thank you

Christian


Recent HD6000 drivers periodically make Windows unresponsive

$
0
0

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

After the system has been running for some time, the graphics driver causes it to slow down so much that the mouse is very slow and jerky, and keyboard input is super-slow.  The system essentially becomes non-responsive so I have to hard reboot it by holding down the power button.  This typically happens after the system has been running overnight.  This problem only happens with recent graphics drivers including 4454 and 4474 beta.  It does not occur with 4331, although that one periodically causes BSODs.  I ran the processor diagnostic tool for a long time, and it did not detect any problems.  I have sleep mode disabled, but I have the display configured to turn off after 1/2 hour.  The problem manifests itself at the lock screen after I wake up the display.

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Intel NUC5i5RYH

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

EFP - Dell ST2420L connected via HDMI through Yamaha RX-V465 AV receiver.

How much memory [RAM] in the system (see note2 below).

16GiB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

HDMI

Hardware Stepping (see note1 below).

09

Software (SW)

Operating System version (see note2 below).

Windows 10

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

I couldn't find this.

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

20.19.15.4454

SW or Apps version used to replicate the issue.

N/A

Configurations

Single display, clone, or extended (see note2 below).

single

Display resolution & refresh rate setting of each display (see note2 below).

1920x1080 59Hz

AC or DC mode, i.e. is power cable plugged in or not?

AC

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. This issue occurs periodically regardless of what programs I run or how I use the system.

...

When my screen connected to a NUC6i5SYH using Windows 10 wakes up after sleep all windows are resized and moved like if it was half resolution.

why does INTELCpHDCPSvc.exe keep crashing?

$
0
0

why does INTELCpHDCPSvc.exe keep crashing?

 

Dell Inspirion 13, Windows 10 Home - crashes at least once a day

"Application Has Been Blocked From Accessing Graphics Hardware Intel 5500"

$
0
0

Every time I try to play a game for example Overwatch,TF2 and sorts this error pops up. My display is frozen and the game is not playable. I know that the game is still responsive because I can still hear everything I'm doing it's just the fact that my display is frozen at one place and I can't do anything about it without restarting. I used to get the problem "Display driver stopped responding and recovered" but after doing TdrDelay in Regedit it now has this problem. I've attached some files about my laptop for convenience.

 

I'm not really the best with this stuff so it's probably gonna be incorrect

Processor:Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz

Graphics Card:Intel HD Graphics 5500

 

Edit:After using the Intel Driver Utility Update 2.6 it says there was a new version of my drivers that have been made but when I try to update it just says that it's not the right drivers. 15.40.25.4463 is the version it gave me in the utility update and when I search on the intel page I come across the same version but it just says it's not compatible

Textures/shaders/lights problem HD520 with Eve Online

$
0
0

Hello, people!

 

Bellow two prints showing the problem running Eve Online on my Dell 2-in-1 Inspiron 5368 - i3 6100u - RAM 4Gb DDR4 2133MHz.

 

Probably a driver issue, since this GPU even has DX12 support.

 

20160907_210630.jpg

His face with this black shadow.

20160907_210654.jpg

The monitors like the one shown above have this visual glitch.

 

Sorry for the crap images. Needed to take them with my phone, since the printscreen wasn't working properly.

 

Thanks in advance! If more information is needed, please ask me.

Viewing all 19529 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>