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VIDEO_TDR_FAILURE

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Description

 

While I am using my computer, the cursor will turn into an hourglass and the displays will stop updating. After six minutes, the computer will reboot. There is a bugcheck recorded in the event log. And the !analyze is below.

 

I know the underlying computer keeps working. Only the displays freeze. I was typing in a remote computer. And I found my missing keystrokes after reconnecting.

 

This issue is very sporadic. The issue only happens while the computer is in use. It did not bugcheck overnight. Also, it did not bugcheck while I was away from my desk for three hours. But I did have an issue early in the afternoon when I started using my computer again. There does not seem to be a specific trigger. It just happens after some interactive use. I tried running FurMark for fifteen minutes. That had no impact.

 

Hardware

 

I am using an Intel NUC5CPYH.

 

The only video card is the integrated Intel Graphics.

 

I have two displays in an extended configuration. Both are LG IPS234V-PN displays. The resolution on each display is 1920 x 1080 x 32bit 60Hz. The monitors and the NUC use DC power adapters. One display is connected by HDMI and the other by VGA.

 

There is 8GB of memory installed.

 

See attached for the graphics hardware stepping.

 

Software

 

The operating system is Windows 10 Pro x64 Version 1511.

 

I am including a screen capture of the Intel Graphics Properties.

 

I installed the graphics driver from the sticky post on the Intel forums. This is the driver version printed in the installation log: 20.19.15.4501  The !analyze is for this driver.

 

Sticky Driver

 

  https://communities.intel.com/thread/106219 

 

See attached for the Intel System Support Utility output.

 

 

Bugcheck

 

System Log Entry

 

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffffe000e4da31e0, 0xfffff800e91c1cd0, 0xffffffffc0000001, 0x0000000000000003). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 4e0652f5-a26a-49c1-8c6d-3c327c397687.

 

 

!analyze

 

Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

 

 

Loading Dump File [C:\Windows\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

 

 

************* Symbol Path validation summary **************

Response                         Time (ms)     Location

Deferred                                       SRV*C:\My\Sym*http://msdl.microsoft.com/download/symbols

Symbol search path is: SRV*C:\My\Sym*http://msdl.microsoft.com/download/symbols

Executable search path is:

Windows 10 Kernel Version 10586 MP (2 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 10586.589.amd64fre.th2_release.160906-1759

Machine Name:

Kernel base = 0xfffff802`df68b000 PsLoadedModuleList = 0xfffff802`df968cd0

Debug session time: Fri Oct  7 16:15:26.279 2016 (UTC - 5:00)

System Uptime: 0 days 0:08:39.504

Loading Kernel Symbols

...............................................................

................................................................

....................................................

Loading User Symbols

 

Loading unloaded module list

.......

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

 

Use !analyze -v to get detailed debugging information.

 

BugCheck 116, {ffffe000e4da31e0, fffff800e91c1cd0, ffffffffc0000001, 3}

 

Page 2748bb not present in the dump file. Type ".hh dbgerr004" for details

Page 2748bb not present in the dump file. Type ".hh dbgerr004" for details

*** ERROR: Module load completed but symbols could not be loaded for igdkmd64lp.sys

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page e8bd6 not present in the dump file. Type ".hh dbgerr004" for details

Probably caused by : igdkmd64lp.sys ( igdkmd64lp+11cd0 )

 

Followup:     MachineOwner

---------

 

1: kd> !analyze -v

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

 

VIDEO_TDR_FAILURE (116)

Attempt to reset the display driver and recover from timeout failed.

Arguments:

Arg1: ffffe000e4da31e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).

Arg2: fffff800e91c1cd0, The pointer into responsible device driver module (e.g. owner tag).

Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.

Arg4: 0000000000000003, Optional internal context dependent data.

 

Debugging Details:

------------------

 

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page e8bd6 not present in the dump file. Type ".hh dbgerr004" for details

 

DUMP_CLASS: 1

 

DUMP_QUALIFIER: 401

 

BUILD_VERSION_STRING:  10586.589.amd64fre.th2_release.160906-1759

 

SYSTEM_MANUFACTURER:                                  

 

SYSTEM_PRODUCT_NAME:                                  

 

SYSTEM_SKU:                                  

 

SYSTEM_VERSION:                                  

 

BIOS_VENDOR:  Intel Corp.

 

BIOS_VERSION:  PYBSWCEL.86A.0056.2016.0901.1751

 

BIOS_DATE:  09/01/2016

 

BASEBOARD_MANUFACTURER:  Intel Corporation

 

BASEBOARD_PRODUCT:  NUC5CPYB

 

BASEBOARD_VERSION:  H61145-404

 

DUMP_TYPE:  1

 

BUGCHECK_P1: ffffe000e4da31e0

 

BUGCHECK_P2: fffff800e91c1cd0

 

BUGCHECK_P3: ffffffffc0000001

 

BUGCHECK_P4: 3

 

FAULTING_IP:

igdkmd64lp+11cd0

fffff800`e91c1cd0 48895c2410      mov     qword ptr [rsp+10h],rbx

 

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

 

CPU_COUNT: 2

 

CPU_MHZ: 640

 

CPU_VENDOR:  GenuineIntel

 

CPU_FAMILY: 6

 

CPU_MODEL: 4c

 

CPU_STEPPING: 3

 

CPU_MICROCODE: 6,4c,3,0 (F,M,S,R)  SIG: 363'00000000 (cache) 363'00000000 (init)

 

BUGCHECK_STR:  0x116

 

PROCESS_NAME:  System

 

CURRENT_IRQL:  0

 

ANALYSIS_SESSION_HOST:  DASHBOARD05

 

ANALYSIS_SESSION_TIME:  10-07-2016 16:34:51.0836

 

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

 

STACK_TEXT: 

ffffd000`e7886b78 fffff800`e7274f5c : 00000000`00000116 ffffe000`e4da31e0 fffff800`e91c1cd0 ffffffff`c0000001 : nt!KeBugCheckEx

ffffd000`e7886b80 fffff800`e725d669 : fffff800`e91c1cd0 ffffe000`e63ad010 ffffe000`e63ad0d0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xec

ffffd000`e7886bc0 fffff800`e725ef6b : 00000000`00000100 ffffe000`e4da31e0 ffffe000`e63ad010 fffff800`e725eed4 : dxgkrnl!DXGADAPTER::PrepareToReset+0x159

ffffd000`e7886c10 fffff800`e7274795 : fffff802`dfa10100 00000000`00000000 ffff1a0e`00000000 fffff802`df6db0c0 : dxgkrnl!DXGADAPTER::Reset+0x97

ffffd000`e7886c60 fffff800`e72748eb : 00000000`00000800 fffff802`dfa1d340 ffffe000`e38481e0 fffff800`e6a20880 : dxgkrnl!TdrResetFromTimeout+0x15

ffffd000`e7886c90 fffff802`df75d399 : ffffe000`e3898040 fffff800`e7274890 ffffe000`e48710b0 fffff802`72775044 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x5b

ffffd000`e7886cc0 fffff802`df6d1ab5 : 81297568`747541fb 00000000`00000080 ffffe000`e38d5700 ffffe000`e3898040 : nt!ExpWorkerThread+0xe9

ffffd000`e7886d50 fffff802`df7d2b16 : ffffd000`ec858180 ffffe000`e3898040 fffff802`df6d1a74 047719f8`8366bf42 : nt!PspSystemThreadStartup+0x41

ffffd000`e7886da0 00000000`00000000 : ffffd000`e7887000 ffffd000`e7881000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

 

 

STACK_COMMAND:  kb

 

THREAD_SHA1_HASH_MOD_FUNC:  3aa6aac2005fb728aff349df2b5f504893184b97

 

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f44014dea51e2154c4cb1784c941d2d67f8450b2

 

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

 

FOLLOWUP_IP:

igdkmd64lp+11cd0

fffff800`e91c1cd0 48895c2410      mov     qword ptr [rsp+10h],rbx

 

FAULT_INSTR_CODE:  245c8948

 

SYMBOL_NAME:  igdkmd64lp+11cd0

 

FOLLOWUP_NAME:  MachineOwner

 

MODULE_NAME: igdkmd64lp

 

IMAGE_NAME:  igdkmd64lp.sys

 

DEBUG_FLR_IMAGE_TIMESTAMP:  57acf562

 

FAILURE_BUCKET_ID:  0x116_IMAGE_igdkmd64lp.sys

 

BUCKET_ID:  0x116_IMAGE_igdkmd64lp.sys

 

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_igdkmd64lp.sys

 

TARGET_TIME:  2016-10-07T21:15:26.000Z

 

OSBUILD:  10586

 

OSSERVICEPACK:  0

 

SERVICEPACK_NUMBER: 0

 

OS_REVISION: 0

 

SUITE_MASK:  272

 

PRODUCT_TYPE:  1

 

OSPLATFORM_TYPE:  x64

 

OSNAME:  Windows 10

 

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

 

OS_LOCALE: 

 

USER_LCID:  0

 

OSBUILD_TIMESTAMP:  2016-09-06 23:16:16

 

BUILDDATESTAMP_STR:  160906-1759

 

BUILDLAB_STR:  th2_release

 

BUILDOSVER_STR:  10.0.10586.589.amd64fre.th2_release.160906-1759

 

ANALYSIS_SESSION_ELAPSED_TIME: 184b

 

ANALYSIS_SOURCE:  KM

 

FAILURE_ID_HASH_STRING:  km:0x116_image_igdkmd64lp.sys

 

FAILURE_ID_HASH:  {324931ef-ea62-5c19-4163-aa71015c261f}

 

Followup:     MachineOwner

---------

 

1: kd> lmvm igdkmd64lp

Browse full module list

start             end                 module name

fffff800`e91b0000 fffff800`e98e7000   igdkmd64lp   (no symbols)          

    Loaded symbol image file: igdkmd64lp.sys

    Image path: \SystemRoot\system32\DRIVERS\igdkmd64lp.sys

    Image name: igdkmd64lp.sys

    Browse all global symbols  functions  data

    Timestamp:        Thu Aug 11 17:00:02 2016 (57ACF562)

    CheckSum:         00715ADF

    ImageSize:        00737000

    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


display driver stopped responding and has recovered

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I'm playing online games on my laptop with gpu driver mobile intel(r) 4 express chipset family and the fps was decent but then the had some issues so I clean reformat it and reinstall windows. After reformatting my laptop I installed gpu driver mobile intel(r) 4 express chipset family again and kept experiencing this issue. I cant even play games anymore.

Untitled.png

I tried to uninstall it and my gpu driver went back to mobile intel(r) 45 express chipset family(Microsoft Corporation - WDDM 1.1). When I play moba games my fps is too low its so frustrating. Can someone please help me fix the issue Im having with mobile intel(r) 4 express chipset family gpu driver?

Is there a Vulkan supported driver for Iris 6100 GPU?

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I have installed windows 10 on Mac 13 inch 2015. after installing boot camp drivers and updating windows 10, I have Inter Iris Graphics 6100 driver 20.19.15.4531.

I have installed vulkan sdk and ran the cube.exe. It says vkEnumerateInstanceExtensionProperties failed to find the VK_KHR_surface extension.

Is there a Vulkan installable client driver for this GPU in beta?

 

Thank you!

BFME2 Graphics Question

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I am attempting to play battle for middle earth 2 on my Asus laptop. whenever the game starts, it crashes after the screen starts to switch: "Windows has encountered a problem and has to shutdown". I have tried many fixes (including a ini file fix), but with no luck.

 

I have researched the issue and it appears that the problem is my Intel graphics driver. Apparently the newer versions of intel drivers don't work well with the game.

 

I have attempted to install a older version of the graphics that would work with the game. But it just says the computer doesn't meet the requirements. I have tried installing it in compatibility mode, but that doesn't work, gives the same message.

 

Is there a way I can make my graphics compatible with this game? Any help would really be appreciated. My computer specs are below:

 

ASUS X555LAB

IntelCore i5-5200U 2.2GHz

8GB RAM

64bit OS

Intel HD Graphics 5500

Windows 10

Bullet 2.85 benchmarks crash OpenGL

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Description

Provide a detailed description of the issue

Switching between the different benchmarks in pre-compiled demo crashes OpenGL

Unhandled exception at 0x585007E0 (ig8icd32.dll) in App_BulletExampleBrowser_vs2010.exe: 0xC0000005: Access violation reading location 0x15B75000.

 

>    ig8icd32.dll!585007e0()    Unknown

     [Frames below may be incorrect and/or missing, no symbols loaded for ig8icd32.dll]   

     ig8icd32.dll!58500d25()    Unknown

     ig8icd32.dll!584bcfcd()    Unknown

     ig8icd32.dll!584be2af()    Unknown

     App_BulletExampleBrowser_vs2010.exe!0144edf8()    Unknown

     App_BulletExampleBrowser_vs2010.exe!0144ee8e()    Unknown

     App_BulletExampleBrowser_vs2010.exe!014d1220()    Unknown

     App_BulletExampleBrowser_vs2010.exe!013f50b6()    Unknown

     App_BulletExampleBrowser_vs2010.exe!0160ed67()    Unknown

     kernel32.dll!74e78694()    Unknown

     ntdll.dll!77c0015e()    Unknown

     ntdll.dll!77c0012e()    Unknown

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): x

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Acer Aspire E5-571G

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

NVIDIA Optimus

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

LFP

How much memory [RAM] in the system (see note2 below).

8 GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

n/a

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_1616&SUBSYS_09401025&REV_09

PCI\VEN_8086&DEV_1616&SUBSYS_09401025

PCI\VEN_8086&DEV_1616&CC_030000

PCI\VEN_8086&DEV_1616&CC_0300

 

Software (SW)

Operating System version (see note2 below).

Windows 10 insider build 14971

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

GOP 5.5.1025

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

Intel 20.19.15.4539

NVIDIA R375.95

SW or Apps version used to replicate the issue.

Configurations

Single display, clone, or extended (see note2 below).

single

Display resolution & refresh rate setting of each display (see note2 below).

1920x1080, 60 Hz

AC or DC mode, i.e. is power cable plugged in or not?

AC/DC

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. download pre-compiled demo from Releases · bulletphysics/bullet3 · GitHub , unpack, start bin/App_BulletExampleBrowser_vs2010.exe
  2. on Optimus rigs check in log window that Intel renderer is active
  3. select "3000 boxes"
  4. select "raycast", wait a few seconds until crash described above
  5. NB: Intel forgot (?) to commit latest OpenGL fixes since v4463 to BDW branch, so you might get different results on SKL and beyond.
    No crash happens when GeForce renderer is active

...

Mobile Intel® 4 Series Express Chipset Family WDDM 1.1

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I really need to update my graphics driver for this. I am currently running Windows 7 x64, and I am trying to get these games i downloaded to work. And i have tried everything to try to update the drivers for this. It has not worked. I know a little bit about computers, but not much. I meet all other requirements for these games. Except for the graphics driver. I have tried all afternoon, but to no avail. I am 15, by the way, so please try to keep the answers simple.

Fallout 4 Graphics Stretching

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The game is playable. The only problem is the graphics stretching.

20161204162318_1.jpgI have Intel HD 4000 Graphics. Also Core i3.

Please note that this game does run, and works, it's just the graphics stretching. Windows 8.1.

Feature Request - implement EDID override

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Hello,

 

it would be nice if the Intel Graphics driver would support overriding EDID information like described in this document from Microsoft:

http://msdn.microsoft.com/en-us/windows/hardware/gg487330

 

Why is this needed?

In a common HTPC (multimedia PC) setup with a PC, AVR (audio video receiver) and a television, the EDID information stored in the receiver & television that is passed to the PC determines the video and audio capabilities like: supported resolutions, supported audio formats etc ..

 

The problem is that very often the system only "sees" the EDID information of the television, and not that of the receiver, and so you don't get support for audio formats like DTS, DTS-HD, Dolby TrueHD that are supported by the receiver ...

 

The latest Sandy bridge CPU and corresponding chipset support all these sound standards, but they often not useable cause of these EDID problems.

Actually it really does not matter what video card / integrated graphics you use, NVidia and AMD graphics have the same problem, but their drivers

allows people to override the EDID information like is described in the above linked document from Microsoft.

 

Please implement this stuff, shouldn't be that hard to do, for one of you senior driver programmers it's probably just a few hours of work ...

 

Thank you

Christian


Refresh Rate for Intel HD 530

how to install Intel 945GM Express GPU for linux mint (Ubuntu)

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Hi, I've been trying to find a way to install a linux version for this chipset for quite some time. I own a tecra M7 laptop and I'd really like to get this chipset up and running to it's fullest potential. any help and guidance would be greatly appreciated.

 

Thanks

eye strain

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hello,

 

I have a Notebook with Intel Core i7 4710 - Intel Graphics 4600 and external Nvidia Gforce GTX 850M for about 2 weeks now. I connect the Notebook on two different places per HDMI with nearly three year old lg monitors. With my old Notebook (Intel Core2Duo and Nvidia Gforce 9500GT) I had not any problems with this two monitors. However when I connect one of the two monitors with my new Notebook I get eye strain and headache. Of course I use the right resolution FullHD and tried out different brigthness and contrast adjustments in intel graphic properties. OS is Windows 7 Prof x64  and the newest drivers are installed. Version:15.33.22.64.3621
Nearly two months ago I purchased an other Notebook with Intel Core i7 4700MQ - Intel Graphics 4600 and Nvidia Gforce GT755 M. I had the same problem there and so I sent it back, because I thought that the Notebook has an defect. I tried out Windows 7 and Windows 8 and had the same eye problems in the two different OS.
Now I do not really know what the problem exactly is, because I have these problems with two different Notebooks on two different external LG Monitors and the integrated Displays of the Notebooks. But I thinkt the problem is the Intel HD 4600. Maybe that there is something wrong with the driver.
Do you have any ideas about this? Couse  I can't purchase and send back new Notebooks all the time.

 

Sorry for my bad english

1 second mouse freeze - lags (when clicking Start; when changing desktop background...) in win 10x64 with i5-hd530

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Hello,

 

I just bought a new HP Wave 600 desktop computer (i5 6ºgen with Intel Graphics 5300+AMD R9 M470 for 3D+Realtek HD Audio). This model was released in September 2016.

 

There are short mouse freezes -lags (about 1 sec). It happens sometimes when clicking in Start., ALWAYS when changing desktop background (in the transition between the old and the new background), sometimes when openning some win 10 universal app (twitter for example). Looks like the problem triggers when some animation or graphic transition are involved in the desktop. Tried different mouses. No change. Freezes keep happening. Tried to reinstall the OS from the ground and with no other programs or drivers intalled. No change. The mouse freezes are there from the very beggining after a n OS fresh install. It´s very annoying, frustrating. Any help would be really apreciated.  Thanks

[9024844] Custom resolution not working

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I emailed Intel Customer Support Service and they refer me to this forum because the agent say it will have the correct exposure to intel engineering department. (request # 8001214860)

 

The problem is Intel Graphics driver for HD 4600 (and presumably others too) have a broken custom resolution for Built in LCD. No matter what setting you put into it, it will always custom resolution exceeds the maximum bandwidth capacity.

 

I tested it on many different laptop with eDP (embedded displayport) like Alienware 17, Asus G751JM, Asus Q551LN, Lenovo Y50-70, Razer Blade 14, MSI GT60 Dominator Pro, and Gigabyte P34 and they all say custom resolution exceeds the maximum bandwidth capacity.

 

To establish the fact that bandwidth is not the problem, I tried creating a custom resolution at native res (1920x1080) at 59Hz (default is 60Hz) and it says custom resolution exceeds the maximum bandwidth capacity. To test it further I downscale the resolution to 1600x900 @ 59Hz and it still gives the error so I conclude the problem is with the driver itself.

 

I tried the oldest and newest driver from the OEM and the one on Intel website and they are all broken.


The problem is NOT ISOLATED on a laptop model or a manufacturer but the Intel Graphics driver itself.

 

In fact if you verify the problem by testing it on ANY laptop that has an Intel graphics and try to create a custom resolution that is 1Hz less than native (like 59Hz) and it will give you the same error.

 

So why does it matter? Almost every single gaming laptop that is being released are NVIDIA Optimus Enabled (Hybrid Graphics where Intel Graphics is handling the display) and it prevents people from changing the refresh rate of the display. As an example the LCD panel found on Asus G751JM-BHI7T25 uses LG LP156WF4 SPL1 which is the exact same panel found on Asus G751JY that comes at 75Hz by default, but we cannot change the refresh rate due to broken Intel Custom Resolution even though the LCD panel itself is more than capable to handle it.

 

Refresh rate is a huge feature as evident on monitors getting released (like BenQ XL2430T, Asus ROG Swift, Acer Predator, etc...) and if you ask any gamer that has tried a high refresh rate monitor they will tell you how much big of a difference it is and because of this issue, any gaming laptop that has Hybrid graphics (Intel Graphics enabled) is a HUGE deal breaker.

 

[Edit by Bryce@Intel]: Changed title to reflect investigation bug# and title.

Old title: Intel driver is completely broken (custom resolution)

Halo 2 texture flickering on Intel HD 405 (Cherry Trail)

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I recently got a GPD Win handheld with a Atom X7 Z8700 and I'm trying to play Halo 2 on it.
Halo 1 works perfectly fine, but on Halo 2 I'm getting flickering textures or z-fighting like on this video:

 

 

I'm running driver version 20.19.15.4501 but I also tried 20.19.15.4539 Beta, same result.
It's just the flickering textures that I have, otherwise the game runs fine, no framerate issues etc..

 

Any ideas how to fix this?

Skyrim Special Edition: Flickering grey patches on characters on Intel HD Graphics 620

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Hi,

 

Looking for solutions to this and noticed there are many people having the same issue but no-one mentioned having this particular integrated graphics card. I have attempted many different settings on both Skyrim and the Intel Graphics Manager with the only variation being the rate of flickering and the colour (sometimes grey, sometimes light blue). The game otherwise runs very smoothly on low settings. This happens both outdoors and indoors within the game.

 

Also interested to see if anyone has found any temporary solutions to get rid of this. I had no issue playing Skyrim on my old beaten laptop (other than slow loading screens) and didn't expect any issues when upgrading!

 

Here are my laptop specs:

 

CPU: Intel Core i5 7200U @ 2.50GHz

GPU: Intel HD Graphics 620

Motherboard: HP 81ED

RAM: 8GB DDR4 SDRAM PC4-17000

Hard Drive: WDC WD10JPVX-60JC3T0

 

Thanks in advance.

 

Message was edited by: Oliver Alcorn


4 Series video distortion

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Hey guys I'm trying to fix the video driver for my brother but it keeps giving me the same result. Here is a picture of what happens. It basically shows the image all weird, I tried upgrading the drivers thru the updated but it doesn't work, I have windows 7, video: Mobile Intel(R) 4Series Express Chipset Family

 

That;s a random video on youtube, look at the title and at the right side of the screen, it's not right.

 

Any idea how to fix it?

 

Thanks

5554898 Forced 1080i in some DX11 games is causing screen flicker.

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Hey Folks,

 

When loading DX11 games in full-screen at 1920x1080, the Intel HD Graphics Control Panel sometimes forcefully changes the video output to 60i Hz from 60p Hz. As a result, it causes horrible screen flicker. Changing the game to run in windowed mode returns it to 60p Hz and removes the flicker, as does changing the resolution from 1920x1080 to something else. This is only noticeable on the SECOND screen, which is a plug 'n play standard 1080p monitor.

 

PC Specification:

 

Graphics: GTX 880m (running driver 337.50 beta - no alternative version available yet) & Intel HD 4600 integrated (running latest drivers).

CPU: Intel i7 4910MQ 2.90 GHz.

RAM: 16GB DDR3.

2nd Monitor: 24" 1080p LED screen operating at 60Hz connected via DisplayPort -> HDMI (though HDMI -> HDMI makes no difference).

OS: Windows 7 Pro SP1.

 

Why would the Intel drivers be automatically forcing my resolution to 1080 interlaced when the monitor can (and does) support 1080 progressive in every other context?

 

Thanks.

I can't update Intel HD 4600 drivers to Newer than 10.18.14.4414 - Need Urgent HELP!

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I have recently bought a Miracast device for my TV and I want to stream some content from PC to TV.

In order to connect to with WiDi and Install the WiDi Drivers, I've read that I need Newer Driver for Intel HD Graphics.

 

I am running Windows 7 Ultimate, I have i7 4790K, I have currently GTX 1080 running as main graphic hooked up to 2 monitors, and Intel HD 4600 as (disabled so far) secondary.
I enabled that yesterday from the BIOS as IGD and there was option in BIOS to select what memory it shares... I selected 512MB - it was max option. (I don't know if all of this is relevant but I want to give u some info)

 

Now these are my concerns.
From my previous experience of 3-4 Laptops and PC's owned... usually when I right click on Desktop I have "Graphic Properties" that is coming from Intel in the menu. Now I don't. No idea why.
When I open Nvidia Control Panel.. and go over to Global Settings... I usually have "Prefered Graphic Processor" or something. Now I don't.

I tried EVERYTHING to update the driver.. with the newest win64_153631.4414, older win64_153628.4332 drivers.. and it won't upgrade from 10.18.14.4414 no matter what I do.


This is what I tried so far:
1. I have tried "Upgrade Driver" from the Device manager, extracted the Zip, pointed "Have Disk" location... and it's saying "Your Drivers are Up to Date" while clearly they are not.

2. I have made Clean Boot with everything except windows services running, Uninstalled the drivers + Software completely, restarted. I got the Message "Sorry Windows couldn't install this device - No driver Found". I right clicked in Device Manager, found the drivers, installed them .. and I still got 10.18.14.4414 version even tho the zip downloaded, contains the Newest Drivers only. Tried with Newest and with Older. Still same.

3. I went to System32... gave myself Owner Permissions... deleted from Driver Repository the IGN folders... uninstalled again together with software... restarted to Clean Boot... reinstalled again.. no luck.

4. I downloaded the Intel Driver Update utility. It shows that I have installed Version "10.18.14.4414" and that Newest is 153631.4414 ... I press Download / Install.. it won't change them, even after screen blinking, restart done, etc.

 

I've spent over 20 hours troubleshooting before I ask help from you... but I am kinda desperate.. I don't want 70Euros to go down the drain because I can't install drivers for the HD 4600.

 

Another quick question:

In order to install the Widi what other drivers I need to check for updating? Intel Chipset, Intel HD Graphics, ... ?

 

Since I am doing YouTube / Live Streaming for Living, and this is quite urgent matter for me, to make everything functional, I appreciate all of your help.

Thank you Very Very Much, for your support, in advance.

 

P.S. Sorry for any English errors in my text, It's not my mother language

Intel Widi.png

Intel® HD Graphics - Can I play Battle for Middle-Earth 2 The Rise of the Witch king on my laptop?

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Hello. I have a problem with playing game The Battle for Middle-Earth 2, The Rise of the Witch king extension patch on my laptop. I already tried other solutions I could find, but I've found only solutions for different graphics cards or processors. I have Intel HD Graphics and Intel Celeron CPU N3050, 64 Bit Windows 10 operating system. I didn't manage to make the these other solutions work on my laptop ("beta driver, options.ini folder, fixer program, compatibility troubleshooting", etc.). According to what I have read, the problem should be in graphics compatibility with the game. Please could you help me? Any advice or idea is most welcome.

Display Audio Driver loses connection with AV Receiver

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Hello all

 

I have just finished building an HTPC based on the ASUS H110I-Plus Motherboard with the Intel Core I7 6700 and 8GB of DDR4 Ram.

 

I am running Plex Server (1.3.3.3148) and Plex Media Player (1.2.2) on this machine and it is connected via HDMI to an Onkyo TX-SR508 AV Receiver.

 

Over the last week I have been listening to a lot of Music (all M4a) and occasionally the Audio connection between the PC and the AV Receiver gets lost.

 

The Video is unaffected, however, I lose all Audio.

 

Going into Plex Media Player, turning Off the Audio Exclusive Mode and Re-Enabling it restores the Audio as does changing the Input on the AV Receiver and changing it back.

 

I am using the latest Stable version of the Intel Graphics Driver (21.20.16.4542) and Intel Display Audio Driver (10.22.0.96).

 

Has anyone else experienced this?

 

Thanks in advance

 

Kevin

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