Hey guys got a question for you guys.

So my OS is windows 10 64 bit,computer Optiplex 960.Im trying to play a game Called Minecraft.Welp im having a bad drivers error.

Btw i have two Intel Q45/Q43 Express Chipset

I cant even find the drivers for my graphics card please help.

Heres some extra info:

Intel Q45/Q43 Express Chipset

Intel Q45/Q43 Express Chipset

  Manufacturer Intel

  Model Q45/Q43 Express Chipset

  Device ID 8086-2E12

  Revision 4

  Subvendor Dell (1028)

  Current Performance Level Level 0

  Driver version 8.15.10.2702

  Count of performance levels : 1

  Level 1 - "Perf Level 0"

Intel Q45/Q43 Express Chipset

  Manufacturer Intel

  Model Q45/Q43 Express Chipset

  Device ID 8086-2E13

  Revision 4

  Subvendor Dell (1028)

  Current Performance Level Level 0

  Driver version 8.15.10.2702

  Count of performance levels : 1

  Level 1 - "Perf Level 0"

Hi,

I have a new laptop which has an Intel i5-7200u processor (which means his GPU is the Intel HD 620) and an NVIDIA Geforce 940mx. my problem is that I have to use windows 7 (company rule) and when i try to install nvidia driver it asks me to install intel driver first and this GPU Intel HD 620 does not have a driver compatible with Windows 7 so im not able to install it on windows 7 hence im not able to install Nvidia driver do you have any solution in mind please help.

Is there a way to install nvidia driver without installing intel driver ? or is it possible to use the driver dedicated for windows 10 in windows 7 (knowing that when i try to install it an error message pops up "this system does not have the minimum requirement ") ?

P.S: I tried to disactivate my VGA card throught bios but my bios doesn't give me the hand to do it.

Recently I've been experiencing flickering issues with my laptop screen, and occasionally I get an error message/crash report saying this:

'Display driver stopped responding and has recovered

Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.'

For that reason, I decided to update my graphics driver, which I haven't updated since I got my laptop almost 3 years ago. I installed and ran the Intel Driver Update Utility 2.6, but then I got the following:

'A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.'

I have an ASUS laptop and use a Windows 8.1 64bit. How should I proceed? Thanks.

Description

While I am using my computer, the cursor will turn into an hourglass and the displays will stop updating. After six minutes, the computer will reboot. There is a bugcheck recorded in the event log. And the !analyze is below.

I know the underlying computer keeps working. Only the displays freeze. I was typing in a remote computer. And I found my missing keystrokes after reconnecting.

This issue is very sporadic. The issue only happens while the computer is in use. It did not bugcheck overnight. Also, it did not bugcheck while I was away from my desk for three hours. But I did have an issue early in the afternoon when I started using my computer again. There does not seem to be a specific trigger. It just happens after some interactive use. I tried running FurMark for fifteen minutes. That had no impact.

Hardware

I am using an Intel NUC5CPYH.

The only video card is the integrated Intel Graphics.

I have two displays in an extended configuration. Both are LG IPS234V-PN displays. The resolution on each display is 1920 x 1080 x 32bit 60Hz. The monitors and the NUC use DC power adapters. One display is connected by HDMI and the other by VGA.

There is 8GB of memory installed.

See attached for the graphics hardware stepping.

Software

The operating system is Windows 10 Pro x64 Version 1511.

I am including a screen capture of the Intel Graphics Properties.

I installed the graphics driver from the sticky post on the Intel forums. This is the driver version printed in the installation log: 20.19.15.4501  The !analyze is for this driver.

Sticky Driver

  https://communities.intel.com/thread/106219 

See attached for the Intel System Support Utility output.

Bugcheck

System Log Entry

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffffe000e4da31e0, 0xfffff800e91c1cd0, 0xffffffffc0000001, 0x0000000000000003). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 4e0652f5-a26a-49c1-8c6d-3c327c397687.

!analyze

Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\MEMORY.DMP]

Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

************* Symbol Path validation summary **************

Response                         Time (ms)     Location

Deferred                                       SRV*C:\My\Sym*http://msdl.microsoft.com/download/symbols

Symbol search path is: SRV*C:\My\Sym*http://msdl.microsoft.com/download/symbols

Executable search path is:

Windows 10 Kernel Version 10586 MP (2 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 10586.589.amd64fre.th2_release.160906-1759

Machine Name:

Kernel base = 0xfffff802`df68b000 PsLoadedModuleList = 0xfffff802`df968cd0

Debug session time: Fri Oct  7 16:15:26.279 2016 (UTC - 5:00)

System Uptime: 0 days 0:08:39.504

Loading Kernel Symbols

...............................................................

................................................................

....................................................

Loading User Symbols

Loading unloaded module list

.......

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {ffffe000e4da31e0, fffff800e91c1cd0, ffffffffc0000001, 3}

Page 2748bb not present in the dump file. Type ".hh dbgerr004" for details

Page 2748bb not present in the dump file. Type ".hh dbgerr004" for details

*** ERROR: Module load completed but symbols could not be loaded for igdkmd64lp.sys

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page e8bd6 not present in the dump file. Type ".hh dbgerr004" for details

Probably caused by : igdkmd64lp.sys ( igdkmd64lp+11cd0 )

Followup:     MachineOwner

---------

1: kd> !analyze -v

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

VIDEO_TDR_FAILURE (116)

Attempt to reset the display driver and recover from timeout failed.

Arguments:

Arg1: ffffe000e4da31e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).

Arg2: fffff800e91c1cd0, The pointer into responsible device driver module (e.g. owner tag).

Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.

Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:

------------------

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 274bc5 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page 3a0 not present in the dump file. Type ".hh dbgerr004" for details

Page e8bd6 not present in the dump file. Type ".hh dbgerr004" for details

DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  10586.589.amd64fre.th2_release.160906-1759

SYSTEM_MANUFACTURER:                                  

SYSTEM_PRODUCT_NAME:                                  

SYSTEM_SKU:                                  

SYSTEM_VERSION:                                  

BIOS_VENDOR:  Intel Corp.

BIOS_VERSION:  PYBSWCEL.86A.0056.2016.0901.1751

BIOS_DATE:  09/01/2016

BASEBOARD_MANUFACTURER:  Intel Corporation

BASEBOARD_PRODUCT:  NUC5CPYB

BASEBOARD_VERSION:  H61145-404

DUMP_TYPE:  1

BUGCHECK_P1: ffffe000e4da31e0

BUGCHECK_P2: fffff800e91c1cd0

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 3

FAULTING_IP:

igdkmd64lp+11cd0

fffff800`e91c1cd0 48895c2410      mov     qword ptr [rsp+10h],rbx

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CPU_COUNT: 2

CPU_MHZ: 640

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 4c

CPU_STEPPING: 3

CPU_MICROCODE: 6,4c,3,0 (F,M,S,R)  SIG: 363'00000000 (cache) 363'00000000 (init)

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DASHBOARD05

ANALYSIS_SESSION_TIME:  10-07-2016 16:34:51.0836

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

STACK_TEXT: 

ffffd000`e7886b78 fffff800`e7274f5c : 00000000`00000116 ffffe000`e4da31e0 fffff800`e91c1cd0 ffffffff`c0000001 : nt!KeBugCheckEx

ffffd000`e7886b80 fffff800`e725d669 : fffff800`e91c1cd0 ffffe000`e63ad010 ffffe000`e63ad0d0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xec

ffffd000`e7886bc0 fffff800`e725ef6b : 00000000`00000100 ffffe000`e4da31e0 ffffe000`e63ad010 fffff800`e725eed4 : dxgkrnl!DXGADAPTER::PrepareToReset+0x159

ffffd000`e7886c10 fffff800`e7274795 : fffff802`dfa10100 00000000`00000000 ffff1a0e`00000000 fffff802`df6db0c0 : dxgkrnl!DXGADAPTER::Reset+0x97

ffffd000`e7886c60 fffff800`e72748eb : 00000000`00000800 fffff802`dfa1d340 ffffe000`e38481e0 fffff800`e6a20880 : dxgkrnl!TdrResetFromTimeout+0x15

ffffd000`e7886c90 fffff802`df75d399 : ffffe000`e3898040 fffff800`e7274890 ffffe000`e48710b0 fffff802`72775044 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x5b

ffffd000`e7886cc0 fffff802`df6d1ab5 : 81297568`747541fb 00000000`00000080 ffffe000`e38d5700 ffffe000`e3898040 : nt!ExpWorkerThread+0xe9

ffffd000`e7886d50 fffff802`df7d2b16 : ffffd000`ec858180 ffffe000`e3898040 fffff802`df6d1a74 047719f8`8366bf42 : nt!PspSystemThreadStartup+0x41

ffffd000`e7886da0 00000000`00000000 : ffffd000`e7887000 ffffd000`e7881000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  3aa6aac2005fb728aff349df2b5f504893184b97

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f44014dea51e2154c4cb1784c941d2d67f8450b2

THREAD_SHA1_HASH_MOD:  3225689ea8bf23dca00cdfd517975e0703e07271

FOLLOWUP_IP:

igdkmd64lp+11cd0

fffff800`e91c1cd0 48895c2410      mov     qword ptr [rsp+10h],rbx

FAULT_INSTR_CODE:  245c8948

SYMBOL_NAME:  igdkmd64lp+11cd0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: igdkmd64lp

IMAGE_NAME:  igdkmd64lp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  57acf562

FAILURE_BUCKET_ID:  0x116_IMAGE_igdkmd64lp.sys

BUCKET_ID:  0x116_IMAGE_igdkmd64lp.sys

PRIMARY_PROBLEM_CLASS:  0x116_IMAGE_igdkmd64lp.sys

TARGET_TIME:  2016-10-07T21:15:26.000Z

OSBUILD:  10586

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2016-09-06 23:16:16

BUILDDATESTAMP_STR:  160906-1759

BUILDLAB_STR:  th2_release

BUILDOSVER_STR:  10.0.10586.589.amd64fre.th2_release.160906-1759

ANALYSIS_SESSION_ELAPSED_TIME: 184b

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x116_image_igdkmd64lp.sys

FAILURE_ID_HASH:  {324931ef-ea62-5c19-4163-aa71015c261f}

Followup:     MachineOwner

---------

1: kd> lmvm igdkmd64lp

Browse full module list

start             end                 module name

fffff800`e91b0000 fffff800`e98e7000   igdkmd64lp   (no symbols)          

    Loaded symbol image file: igdkmd64lp.sys

    Image path: \SystemRoot\system32\DRIVERS\igdkmd64lp.sys

    Image name: igdkmd64lp.sys

    Browse all global symbols  functions  data

    Timestamp:        Thu Aug 11 17:00:02 2016 (57ACF562)

    CheckSum:         00715ADF

    ImageSize:        00737000

    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Do you plan to release a graphic driver 15.40 for Windows 7, 64 bit for 4th generations (i-7 4600M) in order to play FIFA17?

In older operating systems there was a very useful funcionality that alowed to specify higher resolutions on low resolution screens (pan-and-scan desktop). Is there any possibility of enable this funcionality on windows 10 with intel hd driver?

Computer - i3-6100, MSI B150 PRO-VHL motherboard, Windows 8.1

TV - Vizio E320-B0 32"

Issue occurs after computer has gone to sleep. After it has been woken up, I am unable to watch any videos (videos that would play in media player, Netflix app gives a configuration error, ect.). I have to restart the computer to fix the issue. Then, while restarting the computer will hang up on the restart screen for a few minutes, then BSOD with error for driver power state failure. I've checked the driver for the TV before i shut the computer down and it does give a warning for the  audio display endpoint driver. I've done the check for updates but it says its up to date. Any suggestions?

Hello,

it would be nice if the Intel Graphics driver would support overriding EDID information like described in this document from Microsoft:

http://msdn.microsoft.com/en-us/windows/hardware/gg487330

Why is this needed?

In a common HTPC (multimedia PC) setup with a PC, AVR (audio video receiver) and a television, the EDID information stored in the receiver & television that is passed to the PC determines the video and audio capabilities like: supported resolutions, supported audio formats etc ..

The problem is that very often the system only "sees" the EDID information of the television, and not that of the receiver, and so you don't get support for audio formats like DTS, DTS-HD, Dolby TrueHD that are supported by the receiver ...

The latest Sandy bridge CPU and corresponding chipset support all these sound standards, but they often not useable cause of these EDID problems.

Actually it really does not matter what video card / integrated graphics you use, NVidia and AMD graphics have the same problem, but their drivers

allows people to override the EDID information like is described in the above linked document from Microsoft.

Please implement this stuff, shouldn't be that hard to do, for one of you senior driver programmers it's probably just a few hours of work ...

Thank you

Christian

I have installed windows 10 on Mac 13 inch 2015. after installing boot camp drivers and updating windows 10, I have Intel Iris Graphics 6100 driver 20.19.15.4531.

I have installed vulkan sdk and ran the cube.exe. It says vkEnumerateInstanceExtensionProperties failed to find the VK_KHR_surface extension.

Is there a Vulkan installable client driver for this GPU in beta?

Thank you!

hello,

I have a Notebook with Intel Core i7 4710 - Intel Graphics 4600 and external Nvidia Gforce GTX 850M for about 2 weeks now. I connect the Notebook on two different places per HDMI with nearly three year old lg monitors. With my old Notebook (Intel Core2Duo and Nvidia Gforce 9500GT) I had not any problems with this two monitors. However when I connect one of the two monitors with my new Notebook I get eye strain and headache. Of course I use the right resolution FullHD and tried out different brigthness and contrast adjustments in intel graphic properties. OS is Windows 7 Prof x64  and the newest drivers are installed. Version:15.33.22.64.3621
Nearly two months ago I purchased an other Notebook with Intel Core i7 4700MQ - Intel Graphics 4600 and Nvidia Gforce GT755 M. I had the same problem there and so I sent it back, because I thought that the Notebook has an defect. I tried out Windows 7 and Windows 8 and had the same eye problems in the two different OS.
Now I do not really know what the problem exactly is, because I have these problems with two different Notebooks on two different external LG Monitors and the integrated Displays of the Notebooks. But I thinkt the problem is the Intel HD 4600. Maybe that there is something wrong with the driver.
Do you have any ideas about this? Couse  I can't purchase and send back new Notebooks all the time.

Sorry for my bad english

I tried to run the game today and it gave me the "exception in exception handler" error. I tried "updating" the intel driver and it worked once, I closed the game and a few hours later I tried to play it again and the same error appeared. I updated to the latest driver but no change...

Any ideas?

Attached is my system specs saved from the HD graphics control pannel

The thing is that I have a lenovo laptop and I just bought the video game of gers of war 4 and when I start it, it tells me to update my card, and when I download the latest update, it tells me which manufacturer I modify said, and I talk to them for help But they do not want to give me support, which I can do if neither with the generic drivers of the page I update

I have a issue with the game.I get frame-drops on a few maps.But the idea is if i run the game windowed mode,the game runs perfectly on those maps that i am talking about. (warlock,district).

My laptop has a i3 5005u and intel HD 5500 graphics with all the drivers up-to date.

Acer TravelMate P236-M with 8 GB DDR3 and Windows 10 Anniversary 64bits.

This might be just a driver issue.

Any help is appreciated.

Quando executo o geogebra 3D  dá o erro  "Can´t find the name of Intel ICD openGL driver ( intel HD graphics 530)".

O que será?

grato

Jorge Geraldes

In another forum, it said that 3rd generation isn't supported anymore (https://communities.intel.com/thread/100347)so I was supposed to install 10.0.27 - and windows still freezes. Which hardware should I replace to make the latest version possible to install? Or could it be completely a different reason why my PC freezes. It's for windows 10.

Hello,

I have a small issue with my laptop, XPS 15 9550 (Core i7 6700 HQ with Intel HD Graphics 530) in which the screen orientation hotkey is not available in Intel HD Graphics panel (see attachment).

I am able to rotate it via Display Settings -> Orientation -> change it to either landscape or portrait. But I'm used to with the orientation hotkey (Ctrl + Alt + Arrow Up or Ctrl + Alt + Arrow Left) to rotate it from landscape to portrait and vice versa.

I use the latest official driver from intel 21.20.16.4542 and actually when I tried to install this driver it said it was not validated for this computer. So DELL is restricting its user to use Intel generic driver, and I don't want to use their driver (20.19.15.4483) because I have an issue with one of my application if I use that driver.

So, what can I do to be able to get the hotkey functionality again?

Another note, right click from desktop only shows Intel Graphics Settings. Intel Graphics Options is not there (see attachment) which has an option to rotate also from there.

Let me know if you need more data and thanks!

Hello,

I just bought a new HP Wave 600 desktop computer (i5 6ºgen with Intel Graphics 5300+AMD R9 M470 for 3D+Realtek HD Audio). This model was released in September 2016.

There are short mouse freezes -lags (about 1 sec). It happens sometimes when clicking in Start., ALWAYS when changing desktop background (in the transition between the old and the new background), sometimes when openning some win 10 universal app (twitter for example). Looks like the problem triggers when some animation or graphic transition are involved in the desktop. Tried different mouses. No change. Freezes keep happening. Tried to reinstall the OS from the ground and with no other programs or drivers intalled. No change. The mouse freezes are there from the very beggining after a n OS fresh install. It´s very annoying, frustrating. Any help would be really apreciated.  Thanks

Hi,

Looking for solutions to this and noticed there are many people having the same issue but no-one mentioned having this particular integrated graphics card. I have attempted many different settings on both Skyrim and the Intel Graphics Manager with the only variation being the rate of flickering and the colour (sometimes grey, sometimes light blue). The game otherwise runs very smoothly on low settings. This happens both outdoors and indoors within the game.

Also interested to see if anyone has found any temporary solutions to get rid of this. I had no issue playing Skyrim on my old beaten laptop (other than slow loading screens) and didn't expect any issues when upgrading!

Here are my laptop specs:

CPU: Intel Core i5 7200U @ 2.50GHz

GPU: Intel HD Graphics 620

Motherboard: HP 81ED

RAM: 8GB DDR4 SDRAM PC4-17000

Hard Drive: WDC WD10JPVX-60JC3T0

Thanks in advance.

Message was edited by: Oliver Alcorn

Do you plan to release a graphic driver 15.40 for Windows 7, 64 bit for 4th generations (i-7 4600M) in order to play FIFA17?

I have recently bought a Miracast device for my TV and I want to stream some content from PC to TV.

In order to connect to with WiDi and Install the WiDi Drivers, I've read that I need Newer Driver for Intel HD Graphics.

I am running Windows 7 Ultimate, I have i7 4790K, I have currently GTX 1080 running as main graphic hooked up to 2 monitors, and Intel HD 4600 as (disabled so far) secondary.
I enabled that yesterday from the BIOS as IGD and there was option in BIOS to select what memory it shares... I selected 512MB - it was max option. (I don't know if all of this is relevant but I want to give u some info)

Now these are my concerns.
From my previous experience of 3-4 Laptops and PC's owned... usually when I right click on Desktop I have "Graphic Properties" that is coming from Intel in the menu. Now I don't. No idea why.
When I open Nvidia Control Panel.. and go over to Global Settings... I usually have "Prefered Graphic Processor" or something. Now I don't.

I tried EVERYTHING to update the driver.. with the newest win64_153631.4414, older win64_153628.4332 drivers.. and it won't upgrade from 10.18.14.4414 no matter what I do.

This is what I tried so far:
1. I have tried "Upgrade Driver" from the Device manager, extracted the Zip, pointed "Have Disk" location... and it's saying "Your Drivers are Up to Date" while clearly they are not.

2. I have made Clean Boot with everything except windows services running, Uninstalled the drivers + Software completely, restarted. I got the Message "Sorry Windows couldn't install this device - No driver Found". I right clicked in Device Manager, found the drivers, installed them .. and I still got 10.18.14.4414 version even tho the zip downloaded, contains the Newest Drivers only. Tried with Newest and with Older. Still same.

3. I went to System32... gave myself Owner Permissions... deleted from Driver Repository the IGN folders... uninstalled again together with software... restarted to Clean Boot... reinstalled again.. no luck.

4. I downloaded the Intel Driver Update utility. It shows that I have installed Version "10.18.14.4414" and that Newest is 153631.4414 ... I press Download / Install.. it won't change them, even after screen blinking, restart done, etc.

I've spent over 20 hours troubleshooting before I ask help from you... but I am kinda desperate.. I don't want 70Euros to go down the drain because I can't install drivers for the HD 4600.

Another quick question:

In order to install the Widi what other drivers I need to check for updating? Intel Chipset, Intel HD Graphics, ... ?

Since I am doing YouTube / Live Streaming for Living, and this is quite urgent matter for me, to make everything functional, I appreciate all of your help.

Thank you Very Very Much, for your support, in advance.

P.S. Sorry for any English errors in my text, It's not my mother language