Hello again everyone.  Following in the same spirit as the last Intel® Graphics Media Accelerator 3600 driver feedback thread, I'm making a new one to announce our latest driver release.  Version 1091 just went live today, and I would again like to ask everyone to provide constructive feedback on it.

The link to the download is here; Download Center

The same rules apply for this thread as did apply for the last one.  This thread is dedicated specifically to this driver and the feedback for this driver.  This thread is not a discussion place for Windows* 8 GMA 3600 driver questions/complaints, nor is it for Windows* 7 GMA (64-bit) driver requests/complaints.  Any such comments will be promptly deleted.  However, please feel free to use any of the already-existing threads of that topic to discuss and provide feedback there.

Along with the feedback, if there are any new issues that resulted from the new driver, please provide detailed information on where you saw them, how it happened, and what steps to reproduce.

Thank you,

-Nicics_media_

Hello everyone!

So i recently bought an Intel i5 3570 ..

I wanted to use the built in graphics chip because my video card is pretty old and not so good as the graphics chip.

When i tried to install the drivers then it showed me - "this software does not meet the minimum requierments for installing this software"

I tried to install 32 bit and 64 bit but none of them worked :S

I tried to install this : Download Center

This :Download Center

And this: Download Center

And everyone of these showed the same thing :S I really want to get it working...

Picture of my computer stats - http://www.upload.ee/image/3575065/sacv.PNG

Hi, I have a MSI GD-65  Z87 and i7-4770K (integrated HD 4600 graphic card). The OS is Windows 8.

I have installed the latest graphics driver, but for some reason, there is no control panel I can access. The "Intel Graphics and Media Control Panel" shortcut created on the Start menu doesn't load anything after being clicked, nor is there any shortcut to the panel on the right-click menu at the desktop. Interestingly, there doesn't even seem to be a tab for Intel graphics in the advanced settings menu under screen resolution.

I thought that I might have had to install the graphics driver that came on the CD with the motherboard first, but that doesn't seem to work in Windows 8.

Please Advice

I want to set colors from my intel hd 4600 to see real  look at my colors  http://imageshack.com/a/img546/7507/k02f.png

http://imageshack.com/a/img841/4034/s7zt.png

If you help i say a really Thank you !   I had intel hd 4600  with motherboard z87x - oc  8 gb ram !

I just bought a MSI Z87I and a Intel 4770K CPU with 4600 HD Graphic chip

I have a Apple LED Cinema screen connected to the board using the Display Port.

My problem is that when the screen turns off after 5 min, it goes black, but the backlight is still on. On my old computer an Intel DH67CF with a Intel Sandy bridge T Model cpu (cant exactly remember the same) with 2000 HD graphic its working just fine on Windows 7.

What I have tried on my new computer is the following

Tried different driver from Intel webside and manufactur webside - Same issue when powersaving

Tried to install both Windows 7 and Windows 8 - Same issue.

Tried to connect my LG TV using the HDMI cable - same issue on this screen, so its not related to my Apple monitor

I think the issue is related to Intel graphic driver.

Do others have the same issue and maybe a solution for it ?

/Henrik

i just installed the latest HD 4000 graphics drivers 9.17.10.2932 on windows 7 x64 and noticed the 2 services below. i tried searching google and cant find any info on them. can some tell me what they actually do and if i safely disable them? thanks.

Intel(R) Content Protection HECI Service - enables communication with the Content Protection FW

Intel(R) Integrated Clock Controller Service - Intel(R) ICCS

Hello,

First of all, my configuration is:

Motherboard: Gigabyte GA-Z77X-UD5H

CPU: Intel i7 3770K

RAM: 2x4GB Kingston XMP Predator

GPU: Gigabyte NVIDIA GTX 670

OS: Windows 8 Pro x64

I connect my 24" monitor to my external GPU via HDMI to HDMI and my Samsung TV to internal Intel HD4000 Graphics via HDMI to HDMI and for more than half year there was no problem and everything was great.

For over a month to the TV it shows "No signal" but the PC recognize the TV and it says that there is no problem. Still there is no picture to the TV.

The problem occurred suddenly without any installation of new software, drivers etc. First I thought it may be from the cable, but when I plug it to the external GPU the TV works. Then I find out that there is an issue with sleeping and wake up to the PC but I disable/enable the device and still no luck. I installed the newest drivers from the Intel web site with no luck at all. Now I installed again the older VGA drivers from Gigabyte site and still have this issue.

Please help because I am out of any ideas.

The bottom line:

PC recognize the TV, “No signal” displayed on TV, TV works when plugged on external GPU HDMI port.

PS: Recently I bought a DP to HDMI cable and the HD4000 don’t recognize it. It is connected to the TV through that cable but the TV works and have a signal when it is connected to the DP port of the external GPU.

I attached links to the DXDiag and the Intel control panel report in the .txt files based on last known working configuration (Monitor to external GPU HDMI-HDMI), TV to internal Intel HD4000 (HDMI-HDMI).

The last I’ve try is DVI to HDMI and there is a signal from HD4000 to TV. What would be the probable reason for stopped working HDMI port (except the cable – tried with 3 different cables) and not working DP port with DP to HDMI cable?

BR

Assen

Hi,

I have a Dell Vostro 3450 laptop with onboard Intel HD 3000 graphics. The laptop's display is quite badly damaged so I'd like to completely disable the internal display and direct all graphical output through the D-sub port to an attached external monitor.

I've tried simply disconnecting the internal display's cable but the HD 3000's VBIOS default is set to the internal display so boot hangs at POST. Is it possible to edit the HD 3000's VBIOS settings to default to an external monitor?

Thanks!

Hi - I'm unable to launch Excel 2013 normally (must be in safe mode) and it appears from the stack trace that igd10umd32.dll is the culprit. I'm using Windows 8 and I have the .dll in 8 different locations on my hard drive.

I'd like to know where the .dll belongs and what is the best way to get rid of the others. Can I just delete them? Should I use some sort of uninstall utility?

Thanks,

Lynn

Intel HD Graphics 4600 screen flicker

Hi, all!

From time to time, the screen is flickering on my Acer ASPIRE V3-772G notebook.

1. I can't reproduce it manually.

2. Flickering under Windows 8 x64 and Windows 7 x64 with latest drivers (Intel_HD_Graphics_4600_Win64_153117)

3. Standard MS Windows video driver works fine, without flickering.

4. Video tests (FurMark, 3DMark, OCCT) were passed without errors and flickerings.

Thanks for any advices.

Greetings,

I'm currently using the following:

- Samsung ATIV Book 4

- Intel Core i5-3230M @2.6GHz, driver version 6.2.9200.16451

- Intel Graphics HD 4000, driver version 9.17.10.2963

- Pioneer BDR-XD04 external Blu-Ray player; driver version 6.2.9200.16384

According to quick scans, all drivers appear to be up-to-date.

I'm trying to play a Blu-Ray via CyberLink PowerDVD 10, but it indicates that the graphics card is not capable of Blu-Ray playback. Using their "BD & 3D Advisor" utility, it gives me a failure as follows:

Graphics Card: Microsoft Basic Render Driver; BD Ready? No

Hardware Dual-Video Decoding Capability for H.264: None

Hardware Dual-Video Decoding Capability for MPEG-2: None

Hardware Dual-Video Decoding Capability for VC-1: None

After browsing forums for similar issues, it seems like everything should be fine, but I freely admit that I'm only marginally savvy with this sort of thing.

I guess my question(s) is: Am I doomed? If not, how do I correct this issue?

Thank you

Hi,

I am using a BGT3620 and am noticing occasional stuttering in HD freeview channels on Windows Media Center in the UK. It seems to happen a lot in wide panning shots. Watching Formula 1 on the BBC really shows this up. There are several threads discussing this issue with no solution. Recorded live HD shows the same. If I bring up the MCE info (411 then the info button) the frame rate seems to jump form 50hz to 25hz and back causing the stutter. I have switched off all the post processing in the graphics driver (helped a little) and my signal is strong - I live 2 miles from the transmitter. Playback of Blu-ray and HD .mkv files are fine.

System spec:

Intel i3 3225 with HD4000 graphics (latest driver)

Asus H77 based motherboard

Blackgold BGT3620 dual channel HD freeview card

4Gig RAM

1TB WD Green hard drive

Other forums discussing the same issue

http://www.thegreenbutton.tv/forums/viewtopic.php?f=28&t=2496

http://experts.windows.com/w/experts_wiki/71.aspx?Sort=MostRecent&PageIndex=1#comments

http://www.avforums.com/forums/freeview/1698918-freeview-hd-micro-stutter.html

Can you help in this? Watching HD Freeview with the the stutter is really annoying.

Thanks

I really need your help, I tried to update my graphics driver but it keeps on getting this message.

"Your computer does not meet the minimum requirement for installing the software."

I hope you could help me with this one. My system details are as follows:

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601)

Language: English

Bios: Default System BIOS

Processor: Intel(R) Atom(TM) CPU D2500 @ 1.86GHz (2CPUs). ~1.9GHz

Thank You

I have a Lenovo ThinkServer TS130-1105 running Win 7 64bit Pro connected to two Dell U2212HM 1920x1080 screens. One is usually off. Power saving is set to turn off the monitors after 5 mins. For months it has worked fine and then all of a sudden about 2-3 months ago after the monitors are put into powersave, if I move the mouse to wake them up, the system is frozen. The mouse sometimes moves around for a few seconds and then it freezes too (usually it freezes the moment the monitors wake up). Then (usually) after 10-40 seconds the system unfreezes. Based on my screen clock, it looks like the system is frozen around the time the monitors go into power save, as that's the time frozen on the screen (even the second hand) until the unfreeze, at which time the clock is restored to correct time).

I have loaded the latest drivers I could find for the Intel HD Graphics and Dell monitors (actually didn't used to have a Dell driver before and it was working fine, but adding the Dell driver made no difference).

The only think I've noticed that sometimes helps a little is to unplug the monitors' power supplies for 20-30 seconds and then plug them back in. This usually gives 2-3 days relief, but once the problem starts it can occur randomly, sometimes almost every time the monitors go into powersave. I've tried unplugging all USB devices from the monitors and even the monitors' USB connections to the desktop, thinking perhaps the USB was causing the problem, but it made no difference.

Below is the report put out by the Intel HD Graphics utility.

Any help or suggestions would be much appreciated.

Thanks

Intel(R) HD Graphics P3000

Report Date: 9/20/2013

Report Time[hh:mm:ss]: 10:23:59

Driver Version: 9.17.10.3223

Operating System: Windows 7 (6.1.7600)

Default Language: English (Canada)

DirectX* Version: 11.0

Physical Memory: 12112 MB

Processor: Intel64 Family 6 Model 42 Stepping 7

Processor Speed: 3392 MHz

Vendor ID: 8086

Device ID: 010A

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics P3000

Video BIOS: 2089.0

Current Graphics Mode: 1920 by 1080

* Devices Connected to the Graphics Accelerator *

Active Monitors: 1

Active Digital Displays: 1

* Monitor *

Monitor Name: Generic PnP Monitor

Display Type: Analog

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 18.90 inches

Vertical: 10.63 inches

Monitor Supported Modes:

640 by 480 (60 Hz)

640 by 480 (75 Hz)

720 by 400 (70 Hz)

800 by 600 (75 Hz)

800 by 600 (60 Hz)

1024 by 768 (75 Hz)

1024 by 768 (60 Hz)

1152 by 864 (75 Hz)

1280 by 1024 (60 Hz)

1280 by 1024 (75 Hz)

1920 by 1080 (60 Hz)

Display Power Management Support:

Standby Mode: Supported

Suspend Mode: Supported

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 10 AC 46 D0 4C 45 4E 31

14 16 01 03 0E 30 1B 78 EA 7C A5 A3 54 4E A0 27

12 50 54 A5 4B 00 71 4F 81 80 D1 C0 01 01 01 01

01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C

45 00 DB 0B 11 00 00 1E 00 00 00 FF 00 50 46 34

38 48 32 35 46 31 4E 45 4C 0A 00 00 00 FC 00 44

45 4C 4C 20 55 32 32 31 32 48 4D 0A 00 00 00 FD

00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 00 6F

* Digital Display *

Monitor Name: Dell U2212HM DisplayPort

Display Type: Digital

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 18.90 inches

Vertical: 10.63 inches

Monitor Supported Modes:

640 by 480 (60 Hz)

640 by 480 (75 Hz)

720 by 400 (70 Hz)

800 by 600 (75 Hz)

800 by 600 (60 Hz)

1024 by 768 (75 Hz)

1024 by 768 (60 Hz)

1152 by 864 (75 Hz)

1280 by 1024 (60 Hz)

1280 by 1024 (75 Hz)

1920 by 1080 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 10 AC 48 D0 4C 30 36 30

14 16 01 04 A5 30 1B 78 3A 7C A5 A3 54 4E A0 27

12 50 54 A5 4B 00 71 4F 81 80 D1 C0 01 01 01 01

01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C

45 00 DB 0B 11 00 00 1E 00 00 00 FF 00 50 46 34

38 48 32 35 46 30 36 30 4C 0A 00 00 00 FC 00 44

45 4C 4C 20 55 32 32 31 32 48 4D 0A 00 00 00 FD

00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 00 E1

After installing thelatest drivers fromIntel HD Graphics4000is no longeroutput the picture onTVconnected viaHDMI. When removinginteldriver andinstall a standarddriverwindows7 TVthroughHDMI works in clone modedesktop. If start theinstallation ofthe latestdrivers fromIntelafter installationand beforerebooting the PCit worksperfectly -there is an imageon the TV,it can be configuredas aclone modeand theextended desktop mode, but after rebootingthe image on theTVdisappears. How to makethe TVdisplays the imageafterrestart the PCwith the latest driversIntel HD Graphics4000?

CPU - core i5 3570K

MotherBoard - Gigabyte Z77-DS3H

Win 7 64bit

No discrete graphics card

TV - Philips 32PFL8404H

Message was edited by: Timur version of solutions: http://communities.intel.com/message/169251#169251

OS Name Microsoft Windows Server 2012 R2 Datacenter

Version 6.3.9600 Build 9600

Other OS Description  Not Available

OS Manufacturer Microsoft Corporation

System Name WOPR

System Manufacturer To Be Filled By O.E.M.

System Model To Be Filled By O.E.M.

System Type x64-based PC

System SKU To Be Filled By O.E.M.

Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3400 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. P2.00, 7/11/2013

I have an Nvidia 660ti with 2 monitors and a third monitor connected to the Intel HD 4000 graphics interface.  Any interactions on Server Manager or RST GUI crash without an error in the UI.

Event log:

Application: ServerManager.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 0000000000000000

followed by

Faulting application name: ServerManager.exe, version: 6.3.9600.16384, time stamp: 0x52156f0b

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000000000000

Faulting process id: 0x23c0

Faulting application start time: 0x01ceb55ad6f3b1ea

Faulting application path: C:\Windows\system32\ServerManager.exe

Faulting module path: unknown

Report Id: 1580f051-214e-11e3-80bf-bc5ff4475a4e

Faulting package full name:

Faulting package-relative application ID:

This is 100% reproducible as long as the Intel HD 4000 interface is enabled, disabling it in device manager allows me to use Server Manager and Intel RST without issue on the 2 Nvidia hosted monitors.

Known issue?  Want more info?

Using these drivers:

Driver Version 9.18.10.3257

I need completely independently adjustable settings for the display and video outputs - in the current intel graphics interface I found that that was unattainable - the overall settings for display still effect the final video output settings. I used to have an nVidia card where this feature was present.  If not with the native software, perhaps this could still be done on the software level (i.e. no need for buying new video card ..) with some 3-rd party software maybe?

Please, if you know or have an idea on this issue,share your knowledge .. thanks!

My System:

Dell Latitude E6540 with Win 7 Pro 64-bit

4th Gen i7

Intel HD 4600 Grpahics Controller and AMD Radeon 8790M

Latest Dell-supplied drivers for Intel and Radeon  (Intel is v9.18.10.3204)

PROBLEM:  When trying to use Adobe Creative Cloud Desktop, the program crashes and Windows gives a "Close Program" error.

Here is a screen shot from the event viewer:

Creative Cloud .exe is crashing and blaming igdumdim32.dll in System32.... but igdumdim32.dll is NOT in System32....  igdimdum64.dll is...

The 32-bit DLL is not in system32, nor is it bound to the controller (when checking Driver Details in Device Manager), the 64-bit DLL is bound ot the controller.

SysWOW64 has the 32-bit DLLs...

Now, the ONLY way to get Creative Cloud.exe to work is to UNINSTALL the Intel HD 4600 AND delete the Intel Drivers....  The result is that the Intel controller reverts to Plain Jane VGA drivers...  This is NOT acceptable for long term use, as I sacrifice use of the graphics switching capabilities to my Radeon and forfeit high performance graphics in ALL my other apps.

As an aside...  Windows System Rating also crashes out when the drivers are installed... never have been able to make it complete.

Any ideas how to fix this?

Hello Intel engineers,

We currently provide our nano pc solutions  (Foxconn PRODUCT : NanoPC Barebones) worldwide, especially in China.

Few of ours customers (but there more and more these last days) are upset that the GMA 3600 is not recognized by Windows 64 bits (Seven, 8 and Server 2012). We recommend our customers to install 32 bits OS instead of 64 bits OS.

You should understand that is not good for our image. Hopefully most of our customers understand that the fault is in your side (Intel does not deliver drivers for Windows 64 bits for GMA 3600). For those who accepted, we replaced their nano pc with the same category product but with AMD architecture (Foxconn PRODUCT : NanoPC Barebones). That is the best we can do.

We will continue to provide Intel Atom based nano pc, but we will put our effort on AMD architecture while you don't deliver drivers for your products.

Regards,

Steven Cheng, hardware architect for Foxconn

Laptop: Lenovo Thinkpad E530

Quick Specs: Processing speed - 2.5 GHz

                     RAM - 5.8 GB Useable

                     OS - Windows 7 Premium

So the reason why I can't run newer video games isn't because of anything else on my computer BUT the Intel 4000 HD Graphics. I've even gone onto systemrequirementslab.com, checked if I could run Battlefield 3, and the results say that I have all the recommended hardware EXCEPT for 1 GB of Dedicated Video RAM. However, when I checked if I could run Battlefield 2, the results said that I could run it on the highest possible settings because apparently, I had 1.7 GB of Dedicated Video RAM. Why is it that DVTM on the Intel 4000 seems to work for games made in 2005, but not for games made in 2012 when it clearly has enough Total Video RAM to do so?