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Display Issue When Sharing Desktop or Taking Screenshots

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Hello All,

 

I have a HP EliteBook 840 G3 model number Y3Q56UC#ABA and I'm having a very odd issue with the display. After exhaustive research and troubleshooting I’m coming to these forums in hopes I do not need to reimage my laptop.

 

The issue is as follows. Any time I share my screen (with any program, Skype, WebEx, ect), or try to take a screenshot using any tool (SnagIt, snipping tool, or plain old 'prt scr') my display gets grossly misaligned. I have included a screenshot to show what it looks like.

 

I have tried the following steps:

  • Restarts
  • Driver reinstall
  • Touch screen disable

 

The only clues I have are as follows:

  • Issue only exists on the laptop display (everything works fine in the docking station)
  • Once using Skype, I was able to swipe the screen to the left and get it to move left, but it would not stay there (I thought there was maybe an issue with the tough screen, but as noted above, disabling the touchscreen did nothing)
  • Issue arose immediately after I unplugged a projector from the side display port
  • The screen works perfectly when I’m NOT sharing / taking screenshots

 

This issue is such a pain because I cannot share my screen with anyone when I’m in meetings. If I’m at my desk, it works fine when in the docking station, but whenever I’m just using the built in display, I have this issue.

 

ScreenIssue.png


NUC6CAYH black screen for a second about every minute after bios update

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The NUC arrived yesterday and all was fine.

After updating to the latest bios (AYAPLCEL.86A.0038.EB.EXE)

The creen turns black for a second about every minute

Ik read other ppl had/have the same issue but I could find solutions.

Any solution available?

Fail to display when resume from sleeping

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I have i3-6100 on a Gigabyte GA-B150M-D3H motherboard,the newest driver yet 15.46.02.4729 for intel hd graphics 530 fails to display when resume from sleeping,i will show it on an attached pic.btw,the screen keeps flickering.

 

running Windows 10 1703(Creators Update) 64-bit

 

works fine with previous driver

No HDMI audio on Intel HD 4600

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Hello,

 

Currently I have an ASUS laptop running Windows 10 Education Insider Preview and Intel HD Graphics 4600. I have noticed that after one of the Windows updates, Intel Display Audio does not work when I have HDMI.

 

I have recently uninstalled all available drivers and installed the recent driver:

 

Driver Provider: Intel Provider

Driver Date: 6/9/2017

Driver Version: 20.19.15.4703

Digital Signer: Microsoft Windows Hardware Compatibility Publisher

 

I have also verified that I have selected the TV as the default audio device:

Capture.PNG

However there is still no sound. Hyper-V is enabled on this laptop, I was wondering if that could potentially be an issue.

 

Thank you,

best performance setting

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Hi there im new in here

may i know the best/recommended setting for intel HD 630??

im using default setting but when i tried to play video 720p it seems not satisfy..

my CPU specs is

13-7100, 8gb RAM DDR 2133 mhz, biostar h11mh pro D4

edit:

my monitor is samsung ls22f355

 

i attached my video sample here

 

 

thank you very much

 

Untitled.jpg

Huge Memory Leak + System Lockup with Vulkan on Dolphin Emulator

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With the latest dev build (5.0-5077) of the Dolphin Emulator (and older versions as well), when using the Vulkan Backend, memory usage spikes up till there is basically none left all within 3 seconds of launching the game in Dolphin and then locks up the system. I can't move the mouse, CTRL + Alt + Delete does nothing and even the time freezes at the time of the lockup. I'm assuming that it's probably hitting the page file, until that fills up then the system really is screwed. I have to hold the power button till it turns off then turn it back on. I left it on for around 8 minutes after it crashed, but then I ran out of patience since it was still frozen. Also other people are having this problem on the dolphin forums and they say that it's probably a driver issue. Here's a link to one from a person with a Skylake CPU. https://forums.dolphin-emu.org/Thread-massive-memory-leak-while-using-vulkan-with-intel-hd-520

Here is a screenshot with task manager open with the memory usage.

IMG_1988.JPG

Sorry for the quality, I wasn't exactly able to take a screenshot for obvious reasons.

Using 3rd party EDID apps to modify modes

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Hello all,

I'm starting this discussion space as somewhere to post tips, tricks, and difficulties to discuss EDID modification. If you have a question or comment, post it here and help your fellow users by answering their questions.

IRIS graphics Collage mode fails on projector boot

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We are using the Collage feature for blended projectors and since the NUC (5i5RYH) has been upgraded to Windows 10 the graphics fail to hold their settings every morning when we switch on the blended projection system.  We have a range of compute systems and the NUC IRIS 6100 collage graphics are the only compute devices requiring interaction every morning to restore the Collage profile.(Nvidia and ATI are fine)  When the WUXGA projectors switch off, they are still in stand-by mode and the graphics hold their settings.  When the projectors are switched on from standby the Collage settings fail and the profile needs to be restored every day. 

 

Driver version is 20.19.15.4624

 

Windows 10 Pro 10.0.15063


AYUDENMEE INTEL HD GRAPHICS 630 ! ! ! ! !

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Hola, espero que este problema me lo pueda resolver alguien de la comunidad o alguno de los que trabajan en Intel.
Quiero decirles que estoy desesperado tanto yo como mi padre. El problema es el siguiente: hemos comprado una carìsima màquina nueva principalmente para usar comodamente y por supuesto para juegos, una placa gaming 100% y resulta que lo que menos hace es reproducir videojuegos. . . primero que nada una vez puesto el windows y las actualizaciones de windows y el cd de la mother y el antivirus comenzé a descargar mis videojuegos favoritos que tenìa en la anterior pc amd y bueno para mi sorpresa todos los que probé, absolutamente todos no se pueden siquiera abrìr, me sale errores que en pantallitas que me dan a entender como que el problema es la placa de video integrada, dicen cosas como Opengl no encontrado, etc. Probé de todo para solucionarlo: Fuí a la herramienta de windows en administración de dispositivos, me dice que esta todo actualizado (SI ESTA TODO ACTUALIZADO POR QUE MIER. NO ME ABREN LOS JUEGOS), descargue la herramienta de porquería de intel y lo mismo que el programa de  windows, me dice que "no necesita actualizaciones de drivers", descargué Slimdrivers, 4 DRIVERS sin actualizar, fuí a la página "I can run it" puse de ejemplo el wolfenstein de 2015, me dice que la placa de video está bien pero el conflicto que tiene es que tiene 8 meses sin actualizarse. Y por ultimo descargué installed drivers list, y me figuran en amarillo muchos drivers supuestamente actualizados (si salen en amarillo es porque no estan funcionando con el kernel adecuado de windows) algo asi, ni entiendo eso.
Ni el Minecraft me corre, me dice que hay conflicto con el OpenGL (WTF ES 4.4 EL DE LA MAQUINA).
Mi pc: procesador: intel core i-5 7600.
Memoria ram: 8G
Placa de video: integrada, intel hd graphics 630

placa madre: GA-Z270X-ULTRA GAMING.
fabricante de la placa madre: gigabyte technology co
SO: Windows 7 Home Premium.

DirectX: 11.

 

Ojalà puedan darme una solución. Mi gmail: rodrigor067@gmail.com

False multiple monitors with intel drivers

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I have an Asus UX501J that use Intel HD Graphics 4600. Usually I connect 2 extra monitors. Today I came back to my computer and all displays was in chaos. My main screen was in 4K duplicated with some other screen that do not exist. In total my driver is telling me I have 7 monitors. See my screen dump. No use to update the driver. This is the latest. 2017-01-26 (2).png

ig75icd32.dll crashes frequently

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I have a Dell M2800 notebook with integrated Intel graphics driver.

When i open our proprietary software tool IVStudio, it crashes on startup due to an OpenGL error.

This does not happen on other dell computers with Nvidia graphical cards.

 

 

Faulting application name: IvStudio.exe, version: 0.0.0.0, time stamp: 0x5710d52a

 

Faulting module name: ig75icd32.dll, version: 10.18.14.4432, time stamp: 0x5708146b

 

Exception code: 0xc0000005

 

Fault offset: 0x0047aa87

 

Faulting process id: 0x20e8

 

Faulting application start time: 0x01d304539adca64f

 

Faulting application path: C:\Program Files (x86)\Barco\Simulation\SimSuite\IvStudio\IvStudio.exe

 

Faulting module path: C:\Windows\system32\ig75icd32.dll

 

Report Id: d909bec9-7046-11e7-ba89-80000bd4b7c7

 

Any ideas how to solve this?

Right Side Of Screen Missing in Older Games?

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Hi, I'm having an issue with games from 2000 era in Windows 10. I have an Intel Atom z3735f processor, I have updated the drivers, tried all the different compatibility options for the games, tried out different options in the intel graphics panel. Hoping someone here can offer me a solution.

 

sims_110.jpg

rc211.jpg

Intel HD Graphics installs fine but won't switch to driver

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I have two Optiplex 3010 machines with identical configurations. Both were recently replaced and re-imaged to be redeployed elsewhere in the organization. One machine worked flawlessly. Everything worked exactly as I would've expected. The other... has given be immense issue trying to get it to use the correct video driver for multiple days now.

 

Windows properly images using DISM. Everything comes up. I install the drivers off of the dell website as usual, windows indicates all of the driver installations have been successful. Except, when I check in device manager the Intel HD Graphics 4000 display adapter is still using the default "Standard VGA Graphics Adapter" drivers. So I tell it to update it's driver, I look at the list of drivers on the computer and the intel HD graphics driver that I installed is there. I tell it to use that driver. Windows goes through it's process saying "Installing driver Software" and then says it successfully updated my driver software and lists the Intel(R) HD Graphics 4000... but when I click close device manager and the property window still shows "Standard VGA Graphics Adapter" and the driver still shows as "vgapnp.sys", not the intel driver.

 

I've also tried...

Unzipping and installing the drivers from the dell site manually (by unzipping them to a folder, going through the driver update process, selecting have disk, browsing to the directory and selecting the driver there)

Letting windows update install the drivers it has

Downloading the drivers off of the intel website with the .exe installer and installing them.

Downloading the drivers off of the intel website with the zip file, unzipping them and installing them manually as above.

I've looked at all of the BIOS settings I can find to see if there's anything related to it.

I've tried installing drivers in different orders.

I've wiped the CMOS memory.

I've completely uninstalled the VGA adapter from the computer.

     When I do so and reboot, it comes back up as "Video Controller (VGA Compatible)". Windows does it's driver software installation and ultimately tells that the driver installation failed. If I look in control panel I can find the "Video Controller (VGA Compatible)" and update it's driver. If I try to install the Intel HD Graphics 4000 driver, it comes back with a code 1 which is the microsoft error code that means there's no driver installed. If I tell it to install the "Standard VGA Graphics Adapter" as the driver, it works perfectly and updates the driver to the standard VGA graphics adapter but once again, I still can't update the driver from there to the Intel HD Graphics.

 

I'm now on my 4th reimaging of the machine trying different things.

 

I can't even find someone online who's having the same issue. Lots of other similar issues where the drivers won't install or people don't understand how to force windows to install the very specific driver that they need... but every single source that I use for the intel drivers installs successfully. The driver appears in the store. Windows (with the single exception of completely uninstalling the device and letting windows pick it back up at reboot) always tells me that the install was successful and that it's going to use the new driver... but never actually does so. Eventviewer shows the installation of the new driver every time I do so without an error in the log.

Intel hd 630 multiple collage issues

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I have an LG31MU97-B true 4k display monitor.The monitor cannot be connected via display port 1.2 mode for driving in 4k mode as there is no display due to bug in intel graphics driver  which was reported by me in an earlier thread on which intel and LG is currently working(internal bug ID (1405539394)).Now for driving the display in 4K mode i connected one dispaly port and one hdmi input to my monitor and enabled PBP mode in my monitor where it accepts 2 inputs.I selected multiple collage mode in intel hd graphics and started driving the monitor in 4k mode(2K*2K) @ 60hz..It is working fine but i noticed the following issue.

 

1)When i switch off and switch on the monitor either the display goes to extended display mode or single display mode( only one half of screen is displayed).Again i have to re-enable collage mode via intel hd graphics to make it working

 

2)On web browsing on scrolling pages faster sometimes i'am noticing a break in middle.

 

3)Can i drive the display in 4K 10 bit mode via this setup as my monitor is 10 bit capable.

 

The performance otherwise is fine including video playback.Can these issues be fixed

eye strain

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hello,

 

I have a Notebook with Intel Core i7 4710 - Intel Graphics 4600 and external Nvidia Gforce GTX 850M for about 2 weeks now. I connect the Notebook on two different places per HDMI with nearly three year old lg monitors. With my old Notebook (Intel Core2Duo and Nvidia Gforce 9500GT) I had not any problems with this two monitors. However when I connect one of the two monitors with my new Notebook I get eye strain and headache. Of course I use the right resolution FullHD and tried out different brigthness and contrast adjustments in intel graphic properties. OS is Windows 7 Prof x64  and the newest drivers are installed. Version:15.33.22.64.3621
Nearly two months ago I purchased an other Notebook with Intel Core i7 4700MQ - Intel Graphics 4600 and Nvidia Gforce GT755 M. I had the same problem there and so I sent it back, because I thought that the Notebook has an defect. I tried out Windows 7 and Windows 8 and had the same eye problems in the two different OS.
Now I do not really know what the problem exactly is, because I have these problems with two different Notebooks on two different external LG Monitors and the integrated Displays of the Notebooks. But I thinkt the problem is the Intel HD 4600. Maybe that there is something wrong with the driver.
Do you have any ideas about this? Couse  I can't purchase and send back new Notebooks all the time.

 

Sorry for my bad english


Display Issue When Sharing Desktop or Taking Screenshots

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Hello All,

 

I have a HP EliteBook 840 G3 model number Y3Q56UC#ABA and I'm having a very odd issue with the display. After exhaustive research and troubleshooting I’m coming to these forums in hopes I do not need to reimage my laptop.

 

The issue is as follows. Any time I share my screen (with any program, Skype, WebEx, ect), or try to take a screenshot using any tool (SnagIt, snipping tool, or plain old 'prt scr') my display gets grossly misaligned. I have included a screenshot to show what it looks like.

 

I have tried the following steps:

  • Restarts
  • Driver reinstall
  • Touch screen disable

 

The only clues I have are as follows:

  • Issue only exists on the laptop display (everything works fine in the docking station)
  • Once using Skype, I was able to swipe the screen to the left and get it to move left, but it would not stay there (I thought there was maybe an issue with the touch screen, but as noted above, disabling the touchscreen did nothing)
  • Issue arose immediately after I unplugged a projector from the side display port
  • The screen works perfectly when I’m NOT sharing / taking screenshots

 

This issue is such a pain because I cannot share my screen with anyone when I’m in meetings. If I’m at my desk, it works fine when in the docking station, but whenever I’m just using the built in display, I have this issue.

 

ScreenIssue.png

best performance setting

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0

Hi there im new in here

may i know the best/recommended setting for intel HD 630??

im using default setting but when i tried to play video 720p it seems not satisfy..

my CPU specs is

13-7100, 8gb RAM DDR 2133 mhz, biostar h11mh pro D4

edit:

my monitor is samsung ls22f355

 

i attached my video sample here

 

 

thank you very much

 

Untitled.jpg

Intel HD Graphics 630 causes Black Screen at login

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Windows 10 Home edition

Version 1703, OS Build 15063.483

 

This morning when I sat down at my computer, it had an empty black screen. Repeated reboot attempts didn't fix it. Each time it rebooted, it would display the initial circling dots for a few minutes, and then go back to black. No cursor, no nothing.

Finally, I got logged into the computer using Safe Mode, and that worked fine. When I disable (or uninstall and delete) my Intel HD Graphics 630 driver, I can reboot into normal startup with no problems, and everything works fine. Until I try to re-enable (or reinstall) that driver, and then suddenly the whole screen goes black again and I can't do anything but reboot back into Safe Mode and start the whole process all over.

 

So there definitely seems to be an issue with the driver. However, it doesn't look like the driver has changed at all for months (the last time it was updated was in May). After the problem started, I went and downloaded the latest copy of the driver from the site here, and tried that. But I had the exact same issue, as it went through the install process the dots started ticking away to install the Graphics driver, and then after a dozen or so of them, the screen went to black again and once more I had to start the whole process over.

 

So, it appears that the problem is with this graphics driver. But as I said, the driver hasn't been updated in May (since I first got this computer), and it's been working fine that whole time. So I kept digging around, and found that although THIS driver hadn't changed recently, there was a long list of new drivers that Windows DID update overnight last night. So I'm assuming that probably one of these is having a conflict with the graphics driver, causing this issue?

 

Realtek Semiconductor Corp. - MEDIA - 5/2/2017 12:00:00 AM - 6.0.1.8142

Realtek Semiconductor Corp. - MEDIA - 3/28/2017 12:00:00 AM - 6.0.1.8105

Qualcomm Atheros Communications Inc. - Net - 8/11/2016 12:00:00 AM - 10.0.0.345

Canon - Printers - Canon MX920 series FAX

Logitech - WebCam - Logitech HD Webcam C525

Logitech - WebCam - HD Webcam C525

Canon - Printers - Canon MX920 series Printer

Intel Corporation - Display - 11/11/2016 12:00:00 AM - 21.20.16.4550

Qualcomm Atheros Communications - Bluetooth Controller - Dell Wireless 1707 Bluetooth 4.0 LE Device

Realtek - LAN - Realtek PCIe GBE Family Controller

Western Digital Technologies - Other hardware - WD SES Device

 

These were the only changes made last night (no other windows updates appear in the update history).

So, any help suggesting where the problem is? Obviously I've got my computer booted now (without my HD Graphics 630 driver), but that also limits the functionality of the computer, so I'd really rather have that (or some other equivalent) driver back up and running ASAP.

 

Thanks!

NUC6CAYH black screen for a second about every minute after bios update

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The NUC arrived yesterday and all was fine.

After updating to the latest bios (AYAPLCEL.86A.0038.EB.EXE)

The creen turns black for a second about every minute

Ik read other ppl had/have the same issue but I could find solutions.

Any solution available?

Huge Memory Leak + System Lockup with Vulkan on Dolphin Emulator

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EDIT: For some reason Dolphin now just crashes instead of causing a memory leak. Read other posts for more info.

 

 

With the latest dev build (5.0-5077) of the Dolphin Emulator (and older versions as well), when using the Vulkan Backend, memory usage spikes up till there is basically none left all within 3 seconds of launching the game in Dolphin and then locks up the system. I can't move the mouse, CTRL + Alt + Delete does nothing and even the time freezes at the time of the lockup. I'm assuming that it's probably hitting the page file, until that fills up then the system really is screwed. I have to hold the power button till it turns off then turn it back on. I left it on for around 8 minutes after it crashed, but then I ran out of patience since it was still frozen. Also other people are having this problem on the dolphin forums and they say that it's probably a driver issue. Here's a link to one from a person with a Skylake CPU. https://forums.dolphin-emu.org/Thread-massive-memory-leak-while-using-vulkan-with-intel-hd-520

Here is a screenshot with task manager open with the memory usage.

IMG_1988.JPG

Sorry for the quality, I wasn't exactly able to take a screenshot for obvious reasons.\

 

 

 

 

 

EDIT: For some reason Dolphin crashes now instead of locking up and causing a memory leak.

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