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Right Click Freeze Problem

October 28, 2017, 1:57 pm
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Hi,

 

as people with Intel + NVIDIA laptops, we are having a very frustrating issue where our devices get locked for about a second when we right click on desktop or click on the battery icon on system tray.

 

This video here demonstrates the problem perfectly:

 

 

This was recored on a Razer laptop. But the issue can be seen on all brands including ASUS, Acer, Clevo, Dell, Gigabyte, HP, Lenovo, MSI and Razer.

 

We have tried updating every software possible, but no luck.

  • Intel driver
  • NVIDIA driver
  • Chipset driver
  • BIOS
  • Firmware

 

The problem can be solved by either disabling Intel GPU or disabling NVIDIA GPU. Both of them is not an option though, as if you disable Intel, not only you will drain the battery faster, but also some games will stop working. If you disable NVIDIA, then what is the point of buying a laptop with a discrete GPU?

 

There is a also a workaround: configuring a software to always work with NVIDIA in the backgound. This keeps the GTX 1060 alive but also drains battery faster. And there is no poaint in that as it renders Optimus useless!

 

I have created the same topic on Microsoft forums back in June 30! And so far, Microsoft did nothing about the issue: Intel + NVIDIA Laptop Freeze Problem - Microsoft Community

 

They also have a support article for an issue like this: https://support.microsoft.com/en-ph/help/4033498/brief-black-screen-at-uac-or-wake-up-on-computers-that-have-two-video

 

  • 1607, problem.
  • 1703, problem.
  • 1709, problem...
  • RS4, problem goes on...

 

But today, we have found a solution for the right click issue! It turns out that removing those two entries from the regedit context menu prevents system freeze!

 

  • HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\igfxcui
  • HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\igfxDTCM

 

So, I believe that the battery icon freeze issue is also related to Intel driver.

 

Please take a look at this problem and provide a solution.

 

Regards

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Instalação de driver da intel hd graphics 520 aparece falha "unable to execute the specified command line"

November 3, 2017, 6:14 am
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ola , eu estava tentando atualizar minha intel hd graphics 520 mas eu executo o aplicativo para atualizar ele , ele instala tudo mas ai no final aparece "unable to execute the specified command line" oque eu posso fazer pra atualizar ela ? , obrigado pela atenção

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HD 630 Resume From Standby Screen Flickering

July 18, 2017, 8:51 am
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Hi, I just updated my Kaby Lake i5-7600 HD 630 to latest graphics driver 15.46.2.1.64.4729

 

After resuming from sleep my screen just flashes and displays vertical lines. I can't see the desktop just the lines and flashing screen.

 

I have to power off the machine and reboot to get back into windows.

 

Seems to be an issue with the latest update as previous driver worked ok.

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installing drivers

November 6, 2017, 1:06 pm
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so for some irrelevant reason, I went to my display adapters in device manager and I selected the Intel(R) HD Graphics 5500 driver.

I then selected "update driver" and in the following menu I chose "browse my computer for driver software"

in the following menu I selected "let me pick from a list of available..."

and in that menu I chose "microsoft basic display adapter" to run as my display adapter.

 

the problem is that when I tried to go back to the previously installed, latest version Intel(R) HD Graphics 5500 driver, I got the error:

 

"windows found driver for your device but encountered an error while attempting to install them"

"Data error (Cyclic redundancy check)"

 

I tried the option "search automatically for updated driver software" but nothing works. Please, I'm in dire need of help

 

I have windows 10 on an hp laptop by the way

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Intel HD 4600 Graphics Freezes

November 2, 2017, 7:16 pm
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Hello every body

My intel Intel HD 4600 Graphics Freezes while playing games and watching video

It freezes after 2 hour of playing game or watching film

I tried to install last update driver and change memory but not solved

My CPU is i5 4670k

and

Kingston Hyper X FURY 16GB Kit (2x8GB) 1866MHz DDR3

Motherboard  z97x ud3h

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Intel OpenGL drivers cannot correctly handle DPI changes

November 7, 2017, 6:22 am
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Hello.

 

I've been working on implementing high-DPI support for my app and testing it with various GPUs on Windows. I think I've hit a bug with Intel GPUs - when you move window from monitor with one DPI to a monitor with a different DPI, OpenGL cannot be used anymore to correctly render contents of the window. This only happens with Intel, as Nvidia and AMD work just fine.

 

I've made a simple app so you can reproduce this bug. It's a simple app that just renders several rectangles. You can download it form here:

 

Executable: https://github.com/kryptan/dpi-test/releases/download/v3/dpi-test.exe

Source: https://github.com/kryptan/dpi-test

 

After window moves to a monitor with different DPI, window is resized and glViewport is called with the new dimensions of the window. AMD and Nvidia has no issues with this and work just fine.

 

Expected rendering:

32321937-d10501a6-bfd3-11e7-901b-e3faa23c523c.png

 

Actual rendering after window was moved to a monitor with different DPI:

32321876-adb8e712-bfd3-11e7-8c2a-5e0d37a44f50.png

 

(This last screenshot is actually with older drivers, with current drivers it looks even worse).

 

More discussion on this issue is available here: https://github.com/tomaka/winit/pull/332

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Wolfenstein II: The New Colossus - failed to launch

October 29, 2017, 4:46 am
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Hello Intel community

 

I've got some problems regarding Vulkan support in newest drivers (.4815, but I assume it will occur in older too).
Console window said that there is some features missing in Vulkan support and Wolfenstein could not be launched at all.

 

Is this related to game itself (no Intel GPU support due to low performance, or missing support ATM) or Intel missed something regarding vulkan compatibility?
Or maybe game is looking for something that is not missed by Intel but just unsupported by graphic (due to software or hardware limits).

 

It would be nice to know what is going on, because as far I remembered I've got no troubles with newest Doom after all.
Both games are using same engine.
Even The Evil Within 2 which is using reworked engine of Doom 2016 running fine (I assume it's pure OpenGL 4.x game).

 

I'm looking for answer or maybe workaround to launch this game.
It would be nice to hear that Intel already working on launch driver for this game

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i5-8250u uhd 620 hdmi external monitor

November 5, 2017, 1:09 pm
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I have new Acer Swift sf314-52 laptop with i5-8250u processor and uhd 620 built-in card.

I cannot set 2560x1440 resolution on my external monitor connected to my laptop via hdmi 2.0

I have latest drivers for every component.

any ideas?

same cable connected to my old pc (redeon graphic card) works fine with 2560x1440

Thanx a lot!

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Context menu missing?

October 25, 2017, 10:25 am
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Is context menu(right click on desktop) no longer part of Intel driver update or was that part of the driver from manufacture? I just installed the latest from Intel website and I can't figure out how get it back.

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Older OpenGL games - glitches/artifacts

October 29, 2017, 4:39 am
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Hello Intel community.

 

I've got some problems regarding older OpenGL games like NeverWinter Night and/or Anachronox.
Those games as far I remember are OpenGL 1.xx type.

 

I tested those games with my Iris PRO 580 GPU and some older Ivy Bridge Intel HD type.

 

My PC is Windows 10 + newest drivers (.4815 but those errors occured on previous too), my old laptop is using Windows 8.1 and newest possible drivers for my Celeron 1005M.

 

Is there any chance to get rid off those glitches? I know those games are rather old, but not forgotten.
As far I can tell those artifacts are related to lighting effect (flares etc.) but I've got some UI bugs in NWN.

 

I assume that it might happen in other, older OpenGL games but it I'm not playing it ATM so I just can't share more examples of those bugs.

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Driver issue ? Skylake + PCH H110 + MST hub to implement 3 independent displays

October 25, 2017, 5:58 am
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Hi ,

 

I have implemented a project with the configuration like below.

The goal is to have 3 independent displays.

 

Now , The situation is  " Intel GPU driver OS(windows 10 64bit)   can detect these 3 display.

but, It only can enable 2 of 3 at the same time.

Is it the VBIOS issue or intel GPU Driver issue ?

 

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Intel HD Graphic 400 hdmi crashes when plugged

October 25, 2017, 7:33 pm
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Hello,

 

Here is the monitor info;

 

Monitor

  Model name............... YongXing

  Manufacturer............. LZT

  Plug and Play ID......... LZT0001

  Serial number............ 00000000

  Manufacture date......... 2017, ISO week 12

  Filter driver............ None

  -------------------------

  EDID revision............ 1.3

  Input signal type........ Digital

  Color bit depth.......... Undefined

  Display type............. RGB color

  Screen size.............. Undefined or variable

  Power management......... Not supported

  Extension blocs.......... 1 (CEA-EXT)

  -------------------------

  DDC/CI................... Not supported

 

 

Color characteristics

  Default color space...... Non-sRGB

  Display gamma............ 2,20

  Red chromaticity......... Rx 0,602 - Ry 0,336

  Green chromaticity....... Gx 0,306 - Gy 0,526

  Blue chromaticity........ Bx 0,151 - By 0,120

  White point (default).... Wx 0,313 - Wy 0,329

  Additional descriptors... None

 

 

Timing characteristics

  Horizontal scan range.... 15-240kHz

  Vertical scan range...... 23-75Hz

  Video bandwidth.......... 300MHz

  CVT standard............. Not supported

  GTF standard............. Not supported

  Additional descriptors... None

  Preferred timing......... Yes

  Native/preferred timing.. 2560x1600p at 50Hz

    Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

 

 

Standard timings supported

 

 

EIA/CEA-861 Information

  Revision number.......... 3

  IT underscan............. Not supported

  Basic audio.............. Supported

  YCbCr 4:4:4.............. Supported

  YCbCr 4:2:2.............. Supported

  Native formats........... 4

  Detailed timing #1....... 2560x1600p at 50Hz

    Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

  Detailed timing #2....... 2560x1600p at 50Hz

    Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

  Detailed timing #3....... 2560x1600p at 50Hz

    Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

  Detailed timing #4....... 2560x1600p at 50Hz

    Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

  Detailed timing #5....... 2560x1600p at 50Hz

    Modeline............... "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

 

 

CE video identifiers (VICs) - timing/formats supported

    "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

    "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

    "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

    "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

    "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

    "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

    "2560x1600" 222,180 2560 2683 2693 2743 1600 1612 1616 1620 -hsync -vsync

    NB: NTSC refresh rate = (Hz*1000)/1001

 

 

CE audio data (formats supported)

  LPCM    2-channel, 16/20/24 bit depths at 32/44/48/88/96/176/192 kHz

 

 

CE vendor specific data (VSDB)

  IEEE registration number. 0x000C03

  CEC physical address..... 3.0.0.0

  Supports AI (ACP, ISRC).. Yes

  Supports 48bpp........... No

  Supports 36bpp........... No

  Supports 30bpp........... No

  Supports YCbCr 4:4:4..... No

  Supports dual-link DVI... No

  Maximum TMDS clock....... 165MHz

 

 

Report information

  Date generated........... 26.10.2017

  Software revision........ 2.90.0.1020

  Data source.............. Real-time 0x0021

  Operating system......... 10.0.15063.2

 

 

Intel Driver version : 20.19.15.4703

Windows 10 Home (10.0.14393)

 

The computer keeps restarting when the hdmi cable plugged into this monitor only.(no problem with other monitors)

So I can not keep Teamviewer connection as well.

I am trying to set custom resolution 2560x1600 @50 hz CEA861 but the control panel does not allow me to do.(An invalid value has been entered.Refer to manufacturer) Its because the selected display is different. I cant plug the monitor that keeps crashing.


Any idea why Intel adapter is not willing to work with this monitor?!

 

BTW, If I DISABLE In control panel,> system, >device, >display adapter> intel graphic card windows never crashes and I can keep the teamviewer connection. At this point the monitor backlight comes on, and the signal led turns to green BUT no image!

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Lag on right click on desktop, opening Control Panel, HD 630

November 7, 2017, 1:31 pm
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Hi! I would like to report a problem with HD 630 and it's driver. Recently I purchased Lenovo Legion Y720 (80VR00H9LT). I started with fresh Windows 10 Home installation. For first time I installed latest Intel driver for HD 630 from Intel.com. But after driver installation and OS restart, I started to experience annoying lags. Not only "timeouts" on right click on desktop, opening Control Panel or apps for first time, but also freezes for every 10 seconds just doing anything - moving cursor around desktop for example. Then I just uninstalled this driver and installed driver from Lenovo.com for my laptop model. Same issues. After that I uninstalled driver from Lenovo.com and installed driver from Windows Update. Freezes was gone, but some lags remained. With no driver (Microsoft Basic graphics driver) or when I run some game (GeForce driver running for that time) issues is not present. Below video I recorded recently.

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Gray screen after sleep

November 8, 2017, 11:51 am
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My screen turns gray after I close my Inspiron 15 7000 Gaming

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Intel HDR Support as of November

November 8, 2017, 6:55 am
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same as it was over a month ago when told info will be posted within the month

 

come on Intel get your act together

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Bad optimization Core i7 6700HQ HD530 and internet browsers

November 8, 2017, 2:06 pm
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Hello,

 

I am writing here again, because in my previous question I don't have any answer (only from All Hill, who moved my question to here (graphics) ) Re: Bad HW acceleration in internet browsers Intel i7 6700HQ - W7 PRO x64bit .

So I am try again and I hope, that someone from Intel could be help me.

I have MSI GP62 6QF laptop with Core i7 6700HQ , Nvidia GeForce GTX 960M 2GB and 16GB RAM (before a month I switch from HDD to WD Blue SSD 240GB - but this still not solved my problem) on Windows 7 PRO x64bit.

My problem is in the internet browsers. which are stuttering, lagging and HTML5 videos is stuttering too (highly in Palemoon browser) .

Lots of people told me, that this problem is in HD530 graphic and the Intel driver.

So, what will I can do with this problem? Will Intel fix this issue in the future or this problem is not solvable?

Thank you in advance, and I hope, that someone answer me on this question, because this laptop costed me around 1000 € and I can't watch videos on youtube or browsing the web. Before I had Lenovo G580 laptop with Core i5 3210M and it worked much better than this MSI.

Btw. I think that this problem is in bad HW acceleration in browsers.

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Problem with Driver HD Graphics 4400

November 6, 2017, 3:24 am
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Dell  Ispiron 3537  Intel(R)core(TM) i74500U CPU 1.80Ghxz 2.40 Ghz         videocard   Radeon R9M200X  x64 based PC ,    auto  update   also   manual  install   doesn't   work     maybe  I  downloaded    another  driver help  please.    on  pictures  you  will  see  my  problem.

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Can’t find the name of Intel ICD OpenGL driver after upgrading driver

November 8, 2017, 2:42 am
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Hello,

 

After upgrading the graphic driver (win64_154521.4821) of my industrial PC (i5-6440EQ Win7 64bit pro) with the latest driver I get the following error:

 

Can’t find the name of Intel ICD OpenGL driver

 

What could be the problem?

 

Regards,

Fabrice

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3D Model Problem Graphic Driver Version 22.20.16.4771

November 8, 2017, 11:32 am
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Hi; We have a software about dental clinics. When our customers updated their graphic driver "intel graphic update version 22.20.16.4771", they cant see 3D Model. We restore previous graphic driver version, problem is solved.  How can we fix this problem.  Thanks.

goruntu.jpg

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вам есть графический драйвер 2 го поколения core i5 для Windows 10

November 8, 2017, 6:31 am
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вам есть графический драйвер 2 го поколения core i5 для Windows 10

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