Hello
I just purchased the above nuc and installed Windows 10 with all the latest drivers.
I have noticed when when I lock the computer (Win+L) and gets back from lunch and logs back on again the display is reset to what looks like HD. All open windows are heavily minimized up in the left corner and all needs to be resized to my desktop resolution 2560 x 1440.
Is there a fix or workaround to fix this?
I asked a year ago about the following error, but still the error exists and occurs on every boot of my PC:
Source: System
Event ID: 7023
Level: Error
General: The cphs service terminated with the following error:
Invalid handle
My system is as follows:
Windows 10 Pro 64-bit version 1709, build 16299.309
MSI Z170-A PRO (MS-7971) motherboard
Intel HD Graphics 530 driver version 23.20.16.484
I have contacted MSI regarding this error, but they simply responded with:
We haven't received any similar report about the error. Maybe it is related to the system.
Please can someone from Intel shed some light on this error? TIA
Hi,
there is a problem with laptops which have Intel CPU + GTX 1050/1050Ti/1060/1070. The problem is, whenever you try to do some action on the OS, discrete GPU is triggered and it causes a 0.5s freeze.
Some actions, which cause the dGPU to wake up and lock up the whole system for about 0,5 seconds are:
Here is a video demonstrating Display Setting Freeze:
https://www.youtube.com/watch?v=b7K1SpCQgAY
Another video showing dGPU switch on a lot of simple tasks:
https://www.youtube.com/watch?v=-euiZmHZwlc
Another one:
https://www.youtube.com/watch?v=txQZWfWFhlc
We have tried updating every software possible, but no luck.
The problem can be found on all laptop brands: ASUS, Acer, Clevo, Dell, Gigabyte, HP, Lenovo, MSI, Razer.
The problem can be solved by either disabling Intel GPU, which forces the system to always work with NVIDIA, or disabling NVIDIA GPU. Both of them is not an option though, as if you disable Intel, not only you will drain the battery faster, but also some games will stop working. If you disable NVIDIA, then what is the point of buying a laptop with a discrete GPU?
There is a also a workaround: configuring TrayPwrD3 to always work with NVIDIA in the backgound. This keeps the NVIDIA GPU alive but also drains battery faster. And there is no poaint in that as it renders Optimus useless!
So, manufacturers have to come up with a fix.
Thank you.
Reported Models:
Acer VN7-793G
Acer Nitro 5 (AN515-51-536M)
Acer Nitro 5, i5 7300HQ, GTX1050 Ti
Acer Predator Helios 300
ASUS N580VD
Asus GL503VD
Asus GL503
Alienware 13 R3
Alienware 17 R4
Dell 7567
Dell Inspiron 15 Gaming 7577
Dell 7510 (Early 2017)
Gigabyte Aero15W
GIGABYTE P37XV6
Gigabyte P35 v6
Gigabyte Aero 15
HP Omen 15
HP Pavilion
Lenovo Y720
Lenovo Y520
Lenovo P51 Xeon
MSI GS60 2PE
MSI GS43VR 7RE
MSI GS63VR 4K
MSI GS73VR 7RG Stealth Pro
MSI GS73VR 7RF
MSI GP62MVR 7RF
MSI GE72MVR 7RG
MSI GE73VR 7RE
MSI GE73VR 7RF
MSI GP72MVR
MSI GX63VR
Monster ABRA A7 V7.2 (Clevo)
Razer Blade 14
Razer Blade 14 2017
Razer Blade 2017
Samsung Odyssey i7 7700 + GTX 1050
XMG P507
Non-Effected Models:
Effected Windows Versions:
Hello all,
I believe we have root caused the issue and are testing various potential fixes, one looking promising so far. This happens often though in fixing bugs, we'll attempt to check in and hopefully it won't cause other issues or break when combined with other code fixes. It is a step in the right direction though and I thought I'd share progress. If all goes well, we could be looking at a fix in our March/April driver depending on any complications and perhaps a Beta if I can get one out sooner. I'll keep the updates coming as they're available.
.:Bryce:.
Message was edited by: Recep Baltaş
Using Windows 7 MediaCentre on a HP EliteDeck 800 D1 SFF with Intel HD Graphics 4600. HD video looks perfect, but SD (PAL) looks diabolical. Aliasing, chroma errors. Playing on a 4K display, but also tried reducing the display resolution in both Windows and the WMC application. Use the same cables to connect to a HP XW4600 with an nVidia graphics card and everything looks perfect again, so media, application, cables and display are ruled out. All coming back to the Intel HD Graphics as being the problem. Any suggestions on how to resolve this would be greatly appreciated.
I have a number of HP Mini (mini PC systems) that I use to control Microsoft Kinect V2 cameras. All of these PCs use integrated graphics and run Windows 10. I am attempting to hit 30 fps for all systems in the Kinect Configuration Verifier. The weird thing is that the slower Pentium systems (e.g. 2957U with integrated graphics) are significantly outperforming the Core i3-6100T system (Intel 530 graphics). I'm trying to work out why.
Under the 3D settings section of the Intel Graphics control panel, I see an option to optimise for performance for the pentium systems. I don't see this option in the control panel on the Core i3 system. Has it been removed? Is there an equivalent?
Any other thoughts as to why the i3-6100T might be performing much slower than the 2957U systems when using the Kinect?
The RAW benchmarks are quite different:
http://cpu.userbenchmark.com/Compare/Intel-Core-i3-6100T-vs-Intel-Celeron-2957U/m40317vsm12071
NB the system have the same RAM.
Hello,
There's a problem on graphics update 15.60.2.4901. Counter-strike 1.6 fails to launch. It opens and it closes. Please add this problem to the fixing list!
hello,
I have a Notebook with Intel Core i7 4710 - Intel Graphics 4600 and external Nvidia Gforce GTX 850M for about 2 weeks now. I connect the Notebook on two different places per HDMI with nearly three year old lg monitors. With my old Notebook (Intel Core2Duo and Nvidia Gforce 9500GT) I had not any problems with this two monitors. However when I connect one of the two monitors with my new Notebook I get eye strain and headache. Of course I use the right resolution FullHD and tried out different brigthness and contrast adjustments in intel graphic properties. OS is Windows 7 Prof x64 and the newest drivers are installed. Version:15.33.22.64.3621
Nearly two months ago I purchased an other Notebook with Intel Core i7 4700MQ - Intel Graphics 4600 and Nvidia Gforce GT755 M. I had the same problem there and so I sent it back, because I thought that the Notebook has an defect. I tried out Windows 7 and Windows 8 and had the same eye problems in the two different OS.
Now I do not really know what the problem exactly is, because I have these problems with two different Notebooks on two different external LG Monitors and the integrated Displays of the Notebooks. But I thinkt the problem is the Intel HD 4600. Maybe that there is something wrong with the driver.
Do you have any ideas about this? Couse I can't purchase and send back new Notebooks all the time.
Sorry for my bad english
Hello, I'm having an issue with my new computer. Whenever I install the Intel Graphics driver and I restart the computer, the screen turns black. The computer has an iGPU. These are my components and OS:
OS: Windows 10 Pro 64-bit
Mobo: Asus Prime Z370-A
RAM 32 GB
Intel Core i7-8700K
The computer is now running on a Generic driver. I reinstalled Windows but the issue persists. Please help me as I've spent so much time trying to solver the issue and I couldn't. Thank you!
Hi,
I have a laptop of Dell XPS L502x, where i have found issue with the Intel HD Graphics 3000. I have updated the drivers and tried to solve the problem, even it tried to update the bios too, but there is no use that screen is flickering very badly, if i disable the adapter then it stops the flickering, but it is not the solution to this, Can any one in the forums experienced this before or still experiencing please tell me what steps you have followed to stop this flickering
@ INTEL Support : Please give some suggestions on this.
Thank you
Srinivas
Hi
On trying the new HDR driver version 15.60.0.48.49 my primary monitor, being the first one in the Display Port chain (I have two of the same Dell monitors daisy changed by Display Port), seems to have reduced colour depth, which gives very bad posterisation over images and especially anything like skies or graduations. This affects anything shown on the display, for example the Windows wall paper, photos, images in web browsers. If I drag the image over to the secondary display, it's all okay, or if I leave straddling both displays, the half on the secondary monitor displays normal, and the primary monitor is bad.
This is on Windows 10 and all the display options are 32 bit by default.
If I revert to driver version 15.47.02.4815 it's all fine again, as it has been on previous graphics drivers.
So this newer driver has definitely a bug somewhere.
Regards
Phil
Hello,
New computer, new screen.
With microsoft default drivers, my LG ultrawide screen (29UM688-P) works well at 2560x1080.
When I install Intel driver (HD 620), the max resolution available in drop menu is 1920x1080.
I tried to update chipset, Intel ME and Intel HD grpahic drivers and to install screen driver.
I tried drivers from Acer (my pc is an Acer swift SF314-52G) and last drivers from Intel.
My computer run on Windows 10 with last updates.
Everything came back to normal when running in safe mode.
i made some reports, hope it will help you to fidn a solution.
Regards,
I am trying to get clarity the current status on MPEG4 copy-once video over HDCP (i.e. cable TV video in Windows Media Center) with Intel integrated graphics. My research on this forum and elsewhere suggests there has been no support for my htpc's current i5-4690s processor. Is this still the case or do current drivers support MPEG4 copy-once? With Windows 7 or Windows 10?
If not, do any of the latest generations of integrated graphics now support MPEG4 copy-once video over HDCP? If so, which ones? As MPEG4 copy-once is coming my way I need to figure out what upgrades I can make to support it: a new mobo/processor with working integrated graphics is preferable to adding a video card, as my sound card takes up both slots in my fanless htpc.
Thank you.
I had my HP Pavilion Desktop PC 570-p0xx hooked up to a Samnsung tv and everything was operating just fine . Then i installed the latest Windows 10 update and when i tried to connect my computer to the screen via HDMI it said that the resolution is not supported and to change the resolution on my external device . Thus i was locked out of my pc with no way to access it since i couldn't get any visual . So i bought a VGA cable and connected it and though now i have a visual, the image quality is horrendous, so i'm trying to find a way to connect my pc through the HDMI again . I tried changing the resolution through the display settings and the intel graphics control panel to no avail . I also downloaded your Driver & Support assistant and installed all available updates and nothing happened, it still can't support the resolution . Any suggestions ? By the way, my processor is : Intel(R) Core(TM) i3-7100 CPU @ 3.90 GHz
Description
Intel Active Contrast (DPST) driving me nuts.
Hopefully anyone running across my issue is already semi familiar with the term. DPST (Display Power Saving Technology) or called Active Contrast by some is a power saving technology Intel has been implementing / continuing to improve since before 2007 in laptop displays to save power. (http://www.ruf.rice.edu/~mobile/elec518/readings/display/intel07.pdf , https://en.wikipedia.org/wiki/Intel_Display_Power_Saving_Technology)
My brand spankin’ new Dell Inspiron 7370 laptop that I just purchased in January has had this annoying problem since day 1. Due to a bad charge controller on the motherboard, I ended up getting a 2nd 7370, so I’ve also now had two machines, that both did / do the exact same thing.
If you’re still not familiar with what DPST does, it’s a little hard to explain. The best I can do to summarize, is that its “color sensitive brightness control” based on screen content. So, if you’ve got more dark colors of your window / desktop whatever you’re looking at, the display dims. If you’ve got lighter colors, it brightens. It’s actually sort of the opposite of what you’d think, because it ends up blinding the user when you get a nice white page like google search landing page, and the whole screen lights up; to squinting when you hit bing’s search page, which almost always has a really good looking photo of some trees or water, both of which are darker, causing the entire screen to dim, and text to get really hard to see until your eyes adjust.
And yes, I’ve worked with Dell for over a month, we’ve tried every single thing through Windows you can to turn off any power saving, auto-dimming or auto brightness, or adaptive brightness, etc that there is at least three times. Dell says they’ve escalated it to their engineering (read, development) department, but I’m not convinced they know what is going on, either. I also made a video of my duplicating the problem (Dell tech support India called it “strobe lights / club on a computer”) which you can watch here:
https://www.youtube.com/watch?v=8vC4tREV1z4
I specifically focus on the clock/address in the tray / notification area because to me, I cannot see any reason why that should change based on what is happening with regards to screen colors. You’ll see me fairly rapidly alt-tabbing between a light full-screen window, and a dark one. Notice how long it takes my iphone to adjust to the light difference!
I’m not the first to have this problem, its gone on for ages. Different laptops, different people. They’ve all eventually done one of two things. A) Done something to get the option to show up in the intel graphics control panel to “turn off adaptive” or “full performance” instead of “balanced” for display, or B) a registry modification. I’m looking for B, because I’ve done A, and it hasn’t helped. Heres some more articles on others that have had the problem, and what they did to fix it (I’ve also attempted to do everything they have, which is why I included the links)
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): X
Often (51-99%):
Sporadic (20-50%):
Very Sporadic (<20%):
Hardware (HW)
Brand and Model of the system.
Dell Inspiron 7370
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
No, native Intel UHD 620 Graphics adapter
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel) N/A
EFP = External Flat Panel (Monitor you plug in) N/A
How much memory [RAM] in the system (see note2 below). 16GB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc N/A
Hardware Stepping (see note1 below). N/A
Software (SW)
Operating System version (see note2 below). Windows 10 Pro v10.0.16299 Build 16299
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Driver Version: 23.20.16.4877
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below). N/A
SW or Apps version used to replicate the issue. A dark window and a light window.
Configurations
Single display, clone, or extended (see note2 below). N/A - Single
Display resolution & refresh rate setting of each display (see note2 below). 1920x1080 @ 60hertz
AC or DC mode, i.e. is power cable plugged in or not? ONLY DOES WHEN NOT PLUGGED IN (BATTERY) – SWITCHING TO PLUGGED IN MAKES PROBLEM DISSAPEAR.
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
I’ll repost the linkhttps://www.youtube.com/watch?v=8vC4tREV1z4
...
So, before you say “its your power profile!” – I built a brand new one, and checked all the display configs and set everything to high performance, or disabled for any graphics power saving related features. (Dell also did this about three times or so). Sorry. Not the issue. Also tried the “high performance mode” which is only accessible through the Dell quickset tool where they’ve hidden away the “high performance” mode, which also makes no difference.
Dell has been working on this for going on two months now. I contacted Intel support about two weeks ago, and they’ve now given up and kicked it over to you, the Intel community. So you guys, are literally, my last hope.
Someone, please tell me, where in de hell the damn reg key to turn off this bloody DPST when its on battery power is. I’ve messed with the featuretestcontrol reg key (no difference), I’ve located and changed the value of every reg key with the word “power” in it under the
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000
Directory so the “dcpowerprofile” matches the same value as the “acpowerprofile” – no dice. I’ve rolled back drivers, updated drivers. Yes, all the dumb little auto-brightness-sensor this through windows (or services) has been turned off, or disabled, so there, I’ve said it. Again – Dell has had their lvl 1 and lvl 2 techs on this machine on at least 6 remote sessions. Some of them have been for 4-6 hours.
I know there’s a reg key I can change. I just don’t know where. I did download proc monitor and ran it and isolated the processes for intel, but let me tell you, its accessing a ton of paths/keys. I also remember process monitor being a lot more useful… It doesn’t even give the key name now, just the directory. Maybe I haven’t played with it enough.
Your help is greatly appreciated, in advance!
Adam
Hello,
I have noticed that when you hover above a HTML5 video (so e.g. video controls are overlayed), the colors of the video change significantly.
The contrast increases by a huge margin.
User parradox has made a video of this: videos changing colors - YouTube He has helped us to tell about it here: Re: dGPU Switch and Freeze Problem
Please take a look at it as the color accuracy is not given like this.
Thanks!
Category | Questions | Answers (N/A if not applicable) |
Description | Provide a detailed description of the issue | see above |
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often") | Always (100%): X Often (51-99%): Sporadic (20-50%): Very Sporadic (<20%): | |
Hardware (HW) | Brand and Model of the system. | Dell Inspiron 7577 |
Hybrid or switchable graphics system? | Switchable, with NV GTX1060 Max-Q | |
Make and model of any Displays that are used to see the issue (see note2 below). | LFP | |
How much memory [RAM] in the system (see note2 below). | 16 GB | |
Provide any other hardware needed to replicate the issue. | - | |
Hardware Stepping (see note1 below). |
| |
Software (SW) | Operating System version (see note2 below). | Windows 10 16299 |
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”. | not found | |
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below). | 22.20.16.4836 | |
SW or Apps version used to replicate the issue. | Google Chrome 64 | |
Configurations | Single display, clone, or extended (see note2 below). | single |
Display resolution & refresh rate setting of each display (see note2 below). | 1080p60 | |
AC or DC mode, i.e. is power cable plugged in or not? | plugged in | |
How to repro | Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix. |
|
Hello everyone! I just want let you know this, so i made separate topic for easy search. Latest Intel and NVIDIA Vulkan driver has the same bug - they don't write in registry proper data. Last installation that work properly is 4815 driver.
This is related to
https://communities.intel.com/message/507600
https://forums.rpcs3.net/thread-197673.html
https://forums.rpcs3.net/thread-197839.html
https://github.com/ValveSoftware/Dota-2-Vulkan/issues/145
I attached fixes for Intel and NVIDIA drivers. Proof of work.
Hello everyone, I have a Lenovo Y5070 with intel HD 4600 and nVidia 860m.
This monday I was playing overwatch, closed the game, disconnected my ethernet cable, and since then my screen isn't working properly.ello
It shows yellow rectangles and some kind of tearing. Same happens when I plug an HDMI cable so it's not my laptop's screen.
Same error happens in ubuntu.
So far the only "solution" I've come to is disabling intel HD 4600 on windows the device manager but then I'm not able to change brightness nor suspend my laptop.
I tried changing the drivers but all with the same result.
I don't know what else to try but I really hope the intel HD isn't physically damaged
Please, any ideas, or suggestions on how to fix it or what to try?
Thanks!!!
Greetings,
Efra.
Hey,
I had win 7 and intel HD Graphics 3000 and i was running program on Blender program normally after i have installed win 10 and the Graphics driver still the same it shows me an erro "OpenGL is not supported by the video card" knowing that my graphics driver is up to date
Thank you.
Hi
I have Dell E5430 with i5-3380 (HD4000), Windows 10 64bit. On Linux Mint i have 2 monitors + builtin display working both with dock station (laptop screen + 2x Display port) and without it (HDMI + D-SUB). On windows 10 i cant get working 3 of them. Ive seen this guide below ...
... and i think i meet all requirements ...
1. I have GPU which supports 3 monitors (HD 4000)
2. I have Dell E-Port Plus Advanced Port Replicator with 2 Displayports
3. Both my monitors (Samsung S27D590C and HP E231) have native Displayport connectors (no adapters)
But in the newest Intel drivers i dont see Advanced Tab and in the Intel Panel or from Right Click on Tray Icon i can choose only double monitor configuration.
I tried to update my drivers but two top newest drivers for my card didnt work - installers threw an errors that i dont have supported hardware or something like that
Download Intel® Graphics Driver for Windows* [15.33]
Download Intel® Graphics Driver for Windows* [15.33]
What is also weird, when i choose setup Samsung + HP setup the first one (Samsung ) behaves unreliably - blinks and makes strange noises (similar to those when you move computer power cable in its socket)
Why is this happening? Why i dont have any problems on linux? Why your card does support 3 monitors setups according to your specifications but your drivers does not?? And why this problem still persits in 2018 when as ive seen people complained about it in 2013 (5 years ago!).
And finally, is there any chance to get triple monitors to work (reliably) on windows???
Using Windows 7 MediaCentre on a HP EliteDeck 800 D1 SFF with Intel HD Graphics 4600. HD video looks perfect, but SD (PAL) looks diabolical. Aliasing, chroma errors. Playing on a 4K display, but also tried reducing the display resolution in both Windows and the WMC application. Use the same cables to connect to a HP XW4600 with an nVidia graphics card and everything looks perfect again, so media, application, cables and display are ruled out. All coming back to the Intel HD Graphics as being the problem. Any suggestions on how to resolve this would be greatly appreciated.
