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OpenGL 1.3

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Hey, sorry if this is in the wrong section but just need advice.

 

Just bought a second hand computer for a project I'm doing, needed something with a bit more memory etc. Only problem is when I try to open the program I get an error message saying that the application requires OpenGL 1.3 but my machine only provides OpenGL 1.1.

 

I've checked for updates but unfortunately it's telling me that I'm up to date.

 

I'm not very tech savy but under Graphics is this:Intel (R) G41 Express Chipset

 

The computer itself isn't new or even close to it but the details of it are: Pentim (R) Dual Core CPU E5500 @ 2.80 Ghz

 

Really hoping this is an easy fix, it's literally the only reason I bough the computer.


Driver that supports BFME ROTWK on Intel UHD Graphics 620

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Hi,

 

I wish to play at my old game The Battle for Middle-earth II: The Rise of the Witch-king on my Lenovo Yoga 920 that has the Intel UHD Graphics 620. Is there any old GPU driver version that would support it? I would be surprised, but couldn't be so sure without asking. Or else, could the next driver update support it?

 

Thank you

HD graphics 530 pixelation and screen teating within Windows 10 Home (April creators update) Ver. 1803

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I had issues before the Windows 10 April creators update.  I had loaded the driver for HD Graphics 530 driver version 24.20.100.6025 with the Windows 10 Home (version 1709).   When the Windows 10 Home April creators update came out, I had to roll back to HD Graphics 530 driver version 15.65.5.4982.  This is because 24.20.100.6025 was causing my screen to freeze for 2-5 seconds.

 

Now, after the April creators update, several graphical screen have random pixilation (which sometimes goes away after a couple of seconds), but many Microsoft games and Google Earth have both pixilation and screen tearing. This image attached really (a screen capture) really does not show the tearing (just a little in the upper left-hand corner), but when playing a game it occurs all over the screen (like flashes of light streaks, they go on and off).  Even the pixilation will flash and move about.

Intel(R) HD Graphics P4600/4700 10.18.14.4170 version

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Looking for Graphics driver

Intel(R) HD Graphics P4600/4700

version : 10.18.14.4170

please...help me

 

Please attach it by <email removed>

 

Message was edited by: Al Hill email removed for privacy

Intel DPST / Active contrast issue

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Description

Intel Active Contrast (DPST) driving me nuts.

Hopefully anyone running across my issue is already semi familiar with the term. DPST (Display Power Saving Technology) or called Active Contrast by some is a power saving technology Intel has been implementing / continuing to improve since before 2007 in laptop displays to save power. (http://www.ruf.rice.edu/~mobile/elec518/readings/display/intel07.pdf , https://en.wikipedia.org/wiki/Intel_Display_Power_Saving_Technology)

My brand spankin’ new Dell Inspiron 7370 laptop that I just purchased in January has had this annoying problem since day 1. Due to a bad charge controller on the motherboard, I ended up getting a 2nd 7370, so I’ve also now had two machines, that both did / do the exact same thing.

If you’re still not familiar with what DPST does, it’s a little hard to explain. The best I can do to summarize, is that its “color sensitive brightness control” based on screen content. So, if you’ve got more dark colors of your window / desktop whatever you’re looking at, the display dims. If you’ve got lighter colors, it brightens. It’s actually sort of the opposite of what you’d think, because it ends up blinding the user when you get a nice white page like google search landing page, and the whole screen lights up; to squinting when you hit bing’s search page, which almost always has a really good looking photo of some trees or water, both of which are darker, causing the entire screen to dim, and text to get really hard to see until your eyes adjust.

And yes, I’ve worked with Dell for over a month, we’ve tried every single thing through Windows you can to turn off any power saving, auto-dimming or auto brightness, or adaptive brightness, etc that there is at least three times. Dell says they’ve escalated it to their engineering (read, development) department, but I’m not convinced they know what is going on, either. I also made a video of my duplicating the problem (Dell tech support India called it “strobe lights / club on a computer”) which you can watch here:

https://www.youtube.com/watch?v=8vC4tREV1z4

I specifically focus on the clock/address in the tray / notification area because to me, I cannot see any reason why that should change based on what is happening with regards to screen colors. You’ll see me fairly rapidly alt-tabbing between a light full-screen window, and a dark one. Notice how long it takes my iphone to adjust to the light difference!

I’m not the first to have this problem, its gone on for ages. Different laptops, different people. They’ve all eventually done one of two things. A) Done something to get the option to show up in the intel graphics control panel to “turn off adaptive” or “full performance” instead of “balanced” for display, or B) a registry modification. I’m looking for B, because I’ve done A, and it hasn’t helped. Heres some more articles on others that have had the problem, and what they did to fix it (I’ve also attempted to do everything they have, which is why I included the links)

 

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

 

Hardware (HW)

Brand and Model of the system.

Dell Inspiron 7370

 

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No, native Intel UHD 620 Graphics adapter

 

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)       N/A
EFP = External Flat Panel (Monitor you plug in)  N/A

 

How much memory [RAM] in the system (see note2 below).  16GB

 

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc N/A

 

Hardware Stepping (see note1 below). N/A

 

Software (SW)

Operating System version (see note2 below).  Windows 10 Pro v10.0.16299 Build 16299

 

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

Driver Version: 23.20.16.4877

 

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below). N/A

 

SW or Apps version used to replicate the issue.  A dark window and a light window.

 

Configurations

Single display, clone, or extended (see note2 below). N/A - Single

 

Display resolution & refresh rate setting of each display (see note2 below). 1920x1080 @ 60hertz

 

AC or DC mode, i.e. is power cable plugged in or not? ONLY DOES WHEN NOT PLUGGED IN (BATTERY) – SWITCHING TO PLUGGED IN MAKES PROBLEM DISSAPEAR.

 

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

 

I’ll repost the linkhttps://www.youtube.com/watch?v=8vC4tREV1z4

...

 

So, before you say “its your power profile!” – I built a brand new one, and checked all the display configs and set everything to high performance, or disabled for any graphics power saving related features. (Dell also did this about three times or so). Sorry. Not the issue. Also tried the “high performance mode” which is only accessible through the Dell quickset tool where they’ve hidden away the “high performance” mode, which also makes no difference.

Dell has been working on this for going on two months now. I contacted Intel support about two weeks ago, and they’ve now given up and kicked it over to you, the Intel community. So you guys, are literally, my last hope.

Someone, please tell me, where in de hell the damn reg key to turn off this bloody DPST when its on battery power is. I’ve messed with the featuretestcontrol reg key (no difference), I’ve located and changed the value of every reg key with the word “power” in it under the

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0000

Directory so the “dcpowerprofile” matches the same value as the “acpowerprofile” – no dice. I’ve rolled back drivers, updated drivers. Yes, all the dumb little auto-brightness-sensor this through windows (or services) has been turned off, or disabled, so there, I’ve said it. Again – Dell has had their lvl 1 and lvl 2 techs on this machine on at least 6 remote sessions. Some of them have been for 4-6 hours.

I know there’s a reg key I can change. I just don’t know where. I did download proc monitor and ran it and isolated the processes for intel, but let me tell you, its accessing a ton of paths/keys. I also remember process monitor being a lot more useful… It doesn’t even give the key name now, just the directory. Maybe I haven’t played with it enough.

Your help is greatly appreciated, in advance!

Adam

Intel(r) hd graphics family driver version 8.882.2.0

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looking for

Interl(R) HD graphics family

version: 8.882.2.0

Driver file version : 8.15.0010.2476

Date : 8/9/2011

Driver provider : Advance Micro Devices, inc.

Dual display - The 2nd screen never wakes up

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Hello,

 

I have a NUC7i7BNH with Iris® Plus Graphics 650 v24.20.100.6025 driver.

I use 2 screens, the first one is plugged with HDMI cable, the 2nd one with USB Type-C.

Windows 10 is set to turn off the screens after 4h.

When I get back from this sleep mode, only the screen plugged with HDMI cable wakes up, the 2nd one always remains off.

I need to unplug it and plug it again to get it on.

 

Is there a solution please ?

My screens are both ASUS VX239H.

 

Thanks.

 

Yann

PC to TV over HDMI doesn't fit

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Hello,

 

I'm having issues to make the desktop fit the TV screen over HDMI.

 

I've read several threads, but coudn't find a fix for it.

 

These are the details:

 

TV: Toshiba 32W3433DG

PC: Gigabyte Brix Bace 3150

Driver: v20.19.15.4963 (21/02/2018)

 

I tried uninstalling device/drivers and reinstalling.

 

If I center the image, then there is a black margin. Otherwise, if I select one of the other options, the desktop goes outside the TV screen.

 

Attached are some pictures.

 

Thanks in advance.

 

Jorge


There is a case where Intel HD Graphics 630 can cause a eternal frozen/black screen with cursor that disappears and then random deformed "QR-Code". Can anybody tell me to get rid of it permamently or temporarily?

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Hey Discussion E here. Please help me. I had a rare bad case yesterday; What began: I insta-Chromed and then the computer froze. Got stuck for many hours trying to fix the permament frozen/black screen.

 

Here's my laptop's (simple) specifications:

Acer Aspire VX15

CPU: Intel Core i7-7700HQ 2.80 GHz

both GPU: Intel HD Graphics 630 and NVIDIA GeForce GTX 1050 Ti (Does it has to do too with BSOD?)

RAM: 16GB DDR4

Display: 1920x1080 Full HD

Software: Windows 10 Home

It has HDD and SSD as well.

 

Predictable user questions and my answer:

 

Q: How it happened?

A: Easy, I just ran computer for 3 hours(?) and then restarted, logged in automatically and insta-Chrome. Next it was a frozen display. Even mouse and keyboard wasn't reacting except power button.

 

Q: Did YOU UPDATE DRIVERS SMH?

A: I updated firstly my computer with newest Windows version, GPU and then at 18:50 almost all drivers . With latest version. Is enough actually. Updated for example system devices.

 

Q: Uninstall...

A: Uninstalled the GPU and some apps. Computer auto-installed GPU. I thought it worked and then restarted the computer. Got same black screen with cursors and weird "QR-code" as usual.

 

Q: Can you reach the start without freezing/black screen?

A: Only if Intel HD Graphics 630 is deactivated/deinstalled after going safe mode. But I must tell you; My computer freezes ONLY if I log in. There was no freeze before log-in.

 

Q: What happens if you reactivate Intel HD Graphics 630 after the safe mode?

A: Everything looks fine and fast until you restart and you get same frozen/black screen with cursor and weird "QR-code".

 

Q: What could be the cause of it?

A: Highly likely watchdog.sys, ntoskrnl.exe and dxgmms2.sys as it is marked as red by my program "BlueScreenViewer". However, program BlueScreenViewer considers that driver "watchdog.sys" is the cause of BSOD (=blue screen of death or similar).

 

Q: Is NVIDIA the your gpu is cause too?

A: If I remember correctly, this GPU is secondary to Intel HD Graphics 630, so that means, it helps Intel HD Graphics 630. But Intel HD Graphics does the display, and the BSOD is caused by Intel HD Graphics 630, so that means GeForce GTX 1050 Ti either way may or may not be partipicated in the problem.

 

Q: Bug code?

A: Bug code and name is: 0x0000010e and it basically means: VIDEO_MEMORY_MANAGEMENT_INTERNAL.

 

Q: There are solutions provided by others...

A: Too bad I can't take battery out since it's INSIDE of computer instead of being in a tray. And some solutions are for desktops rather than laptops...

 

Q: Is there anything weird?

A: "Blue Screen of Death" not actually showing up in many cases even though it is dumped in 100% cases. Basically, BSOD graphics got replaced by a non-frozen black screen with cursor and a weird "QR-code" as usual.

 

Q: Can you show me the minidump and possibly photo?

A: I can. Files in the down here. Photo will show the actual weird "QR-code" thing and a cursor if you ask me.

 

So that's all what I saved you a few questions.

 

However, this laptop is like others expensive; I don't want it happen again unless I delete accidentally.

 

So the ONLY question is: How to fix it permamently or temporarily?

 

I would be only happy to hear the solutions that ACTUALLY work.

Intel Graphics 530 drivers causing black screen w/o cursor upon boot

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Hi everyone,

 

When i boot Windows 10 (version 1803), I am greeted with a black screen without cursor after the motherboard splash screen appears. This problem appeared a week ago (5/22/18).

 

I found that the problem was that Intel Graphics 530 drivers were causing the black screen, so I replaced them with the Microsoft Basic Display Adapter drivers. These work fine, but they offer horrible performance and I am not able to do anything that is graphics intense (gaming, etc).

 

Through the process of finding what caused the black screen, I reformatted by hard drive and reinstalled Windows cleanly using a USB stick. I have also scanned for viruses using a lot of different programs (Malwarebytes, Bitdefender, Windows Defender, TDSKiller, etc), so the problem must be with the drivers.

 

I tried installing different versions of the driver, including ones all the way back in 2015, 2016, 2017 and the latest one 6094 released on 5/22. I have also tried installing drivers directly from my OEM manafacturer HP, but those didn't work (they were from 2015). I have tried to revert to Windows 10 version 1709 (the one before 1803), but all of the driver versions still do not work there. I tried everything, and I can't come up with any other solution. Help?

dGPU Switch and Freeze Problem

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Hi,

 

there is a problem with laptops which have Intel CPU + GTX 1050/1050Ti/1060/1070/GT 640M. The problem is, whenever you try to do some action on the OS, discrete GPU is triggered and it causes a 0.5s freeze.

 

Some actions, which cause the dGPU to wake up and lock up the whole system for about 0,5 seconds are:

 

  • Left click on battery-icon in task-bar
  • Opening Chrome-browser
  • Opening Windows Image Viewer (app + classic Foto viewer)
  • Opening system control panel
  • Provocation any animation on task bar (e.g. thumbnail-preview, ...)
  • Loading a new tab in Firefox

 

Here is a video demonstrating Display Setting Freeze:

https://www.youtube.com/watch?v=b7K1SpCQgAY

Another video showing dGPU switch on a lot of simple tasks:

https://www.youtube.com/watch?v=-euiZmHZwlc

Another one:

https://www.youtube.com/watch?v=txQZWfWFhlc

We have tried updating every software possible, but no luck.

  • Intel driver
  • NVIDIA driver
  • Chipset driver
  • BIOS
  • Firmware


The problem can be found on all laptop brands: ASUS, Acer, Clevo, Dell, Gigabyte, HP, Lenovo, MSI, Razer.

The problem can be solved by either disabling Intel GPU, which forces the system to always work with NVIDIA, or disabling NVIDIA GPU. Both of them is not an option though, as if you disable Intel, not only you will drain the battery faster, but also some games will stop working. If you disable NVIDIA, then what is the point of buying a laptop with a discrete GPU?

There is a also a workaround: configuring TrayPwrD3 to always work with NVIDIA in the backgound. This keeps the NVIDIA GPU alive but also drains battery faster. And there is no poaint in that as it renders Optimus useless!

So, manufacturers have to come up with a fix.

Thank you.

 

Reported Models:

  • Acer VN7-793G

  • Acer Nitro 5 (AN515-51-536M)

  • Acer Nitro 5, i5 7300HQ, GTX1050 Ti

  • Acer Predator Helios 300 (PH317-51)

  • ASUS N580VD

  • Asus GL503VD

  • Asus GL503

  • Alienware 13 R3

  • Alienware 17 R4

  • Dell 7567

  • Dell XPS L521x
  • Dell Inspiron 15 Gaming 7577

  • Dell 7510 (Early 2017)

  • Gigabyte Aero15W

  • GIGABYTE P37XV6

  • Gigabyte P35 v6

  • Gigabyte Aero 15

  • HP Omen 15

  • HP Omen HD630 + GTX1050

  • HP Pavilion

  • Lenovo Y720

  • Lenovo Y520

  • Lenovo W530
  • Lenovo P51 Xeon

  • MSI GE63VR 7RF Raider 4K
  • MSI GS60 2PE

  • MSI GS43VR 7RE

  • MSI GS63VR 4K

  • MSI GS73VR 7RG Stealth Pro

  • MSI GS73VR 7RF

  • MSI GP62MVR 7RF

  • MSI GE72MVR 7RG

  • MSI GE73VR 7RE

  • MSI GE73VR 7RF

  • MSI GP72MVR

  • MSI GX63VR

  • Monster ABRA A7 V7.2 (Clevo)

  • Razer Blade 14

  • Razer Blade 14 2017

  • Razer Blade 2017

  • Samsung Odyssey i7 7700 + GTX 1050

  • XMG A517-dnj
  • XMG P507

 

Non-Effected Models:

  • MSI PL62 7RC

 

Effected Windows Versions:

  • Windows 10 1511
  • Windows 10 1607
  • Windows 10 1703
  • Windows 10 1709 (For some, this build made things a lot worse!)
  • Windows 10 1803 (RS4)
  • Windows 10 RS5

 

 

 

We have an ETA for the fix!

 

Hello all,

I believe we have root caused the issue and are testing various potential fixes, one looking promising so far. This happens often though in fixing bugs, we'll attempt to check in and hopefully it won't cause other issues or break when combined with other code fixes. It is a step in the right direction though and I thought I'd share progress. If all goes well, we could be looking at a fix in our March/April driver depending on any complications and perhaps a Beta if I can get one out sooner. I'll keep the updates coming as they're available.

 

.:Bryce:.

 

 

Please also go to this thread and click on the "I have the same question" button.

 

Intel + NVIDIA Laptop Freeze Problem - Microsoft Community

 

 

Message was edited by: Recep Baltaş

Cannot Update Intel Graphics Drivers?

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First off, to hopefully excuse my lack of information, I'm a fifteen year old who knows little to nothing about computers. I just want my game to work.

Second, as a little background, I am only assuming a Graphics Driver is the issue I am having, and that's why I'm on here asking for help. I am currently running a Dell Windows computer, originally a Vista but it now has a Windows 7 hard drive. It runs both 64 and 32 bit.

I have a Intel(R) G33/G31 Express Chipset Family, Chip Type being Intel(R) GMA 3100, under main driver it says "igdumd64,dlligdumdx32", the version being 8.15.10.1930, and the date 9/23/2009 1:22:58 PM. I have downloaded the Intel Support Updater thing (can't remember the exact name at the moment, it's the program they have you install to update drivers) and it told me I did not have any Intel programs. I moved on to try a similar program from Dell, the DellSupportAssistLauncher, and it told me I did not have a Dell system. This is the extent of my knowledge, and I hope I sound smart enough for someone to at least give me a chance and help me with this.

Intel HD Graphics 530 driver installation ends up with VGASafe or Standard VGA driver. No proper IRQ assigned to the device.

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Hello,

Shortly, the  problem is  that  installation of Intel HD Graphics 530 does not end up with  forming  proper device profile. The device ether stays on shared IRQ 11 or  disappears from IRQ table at all, has no assigned  IRQ at all, while  expected is getting   Video adapter Intel Graphics 530  on  APIC assigned IRQ  like “-5” for example.

      The full story is following

     I  transferred  a disk with Windows 7 OS from failed hardware to a new laptop. The setup must be preserved due to  legacy applications. Everything  went fine  except Video drivers. New hardware uses Intel and Nvidia graphical chips ( it seems similar to the pair of adapters  in failed old laptop).  New hardware runs with Intel Graphics 530. After update of video driver  to   most of versions of  Intel HD Graphics it looks  like the  hardware is recognized as Intel HD Graphics 530, but after reboot the  new laptop with old OS losing capability to hibernate  due to VGASafe driver is activated.  The  Intel Graphics 530 is shown  on shared IRQ11.

The Intel Graphics driver version   that came  on the new OS with hew hardware (Version 15.28.24.64.4229 64bit)   fails to install  with error “  This computer does not meet the minimum requirements". Tricks with installing legacy Intel Graphics 530 and then installing   V15.28.24.64.4229 allow installation to go through,  It does not  throw any error, but it does not produce working result as well. IRQ table does not show Intel video adapter at all. Video runs on  Standard  VGA  Graphics adapter that has no IRQ and has only Memory Ranges.

     The  version of Intel Graphics driver provided by Intel driver and support assistant  (V 21.20.16.4574) does no throw any error trough installation, but does not produce any working  result as well. Video adapter disappears from shared  IRQ11,  but does not appear with APIC assigned  IRQ. Video runs on  Standard VGA  Graphics adapter that has no IRQ and has only Memory Ranges.

     All other drivers  go through install without errors,  but do not move  Intel Graphics 530 from shared  IRQ11, and  video runs on VGASafe , that actually is even worse the  Standard  VGA  Graphics because hibernation gets disabled with  VGA safe.

     I did removal of all system drivers I could reach, and did  installation from manufacturer deployment pack. It looks like problem is somewhere in  drivers for Advanced  Programmable  Interrupt Controller (APIC) but I don’t see so far what I can do there.  

Sysprep ends with not  booting setup.

device ID under Intel HD Graphics 530  is pci\ven_8086&dev_191b&subsys_077b1028

device ID under Standard  VGA Graphics Adapter is  PCI\VEN_8086&DEV_191B&SUBSYS_07D11028&REV_06

Any suggestion?

Thanks in advance.

Bug report: regression; Intel HD 620 and 630 fail to decode WebM VP9 with 4.4.4 chroma subsampling

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Use any browser that supports hardware accelerated video rendering. We tested in Vivaldi, Chrome and Firefox.

Load a video that uses WebM with the VP9 codec, with chroma subsampling set to 4.4.4.

If you have an Intel 620 or 630 GPU chip, it will fail to render correctly, and instead comes out as a grey patchy image. The same video works correctly on the Intel 520 GPU.

 

We tested on 5 separate computers using these graphics chips, and tested with a variety of driver versions. The driver versions didn't make any difference.

 

When the video was created with 4.2.0 chroma subsampling, it worked correctly in all cases, so the bug seems to be related to the use of 4.4.4.

 

Test videos created using libvpx-vp9 on FFMpeg.

 

Attached the video that shows the problem, and the DxDiag output from a computer where the problem could be seen.

Poor Windows 10 UI and Chrome performance with Intel Graphics HD 530

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I posted this in a thread reporting on the same issues, but was requested to post it as a new question instead.

 

Ever since I got my Dell XPS 15 9550 (almost 2 years ago), I have noticed Windows 10 animations lag (minimize/maximize animations, resize, task view, ...) and Google Chrome runs even slower, becoming unusable at times. As per the thread linked above, I was hopeful to read about the Falls Creator's update resolving this issue for some. Unfortunately, I notice no difference on my computer. I have had a motherboard replacement, a screen replacement, and a full laptop replacement by Dell, followed up most recently now with an audio card replacement. Nothing has changed.

 

Judging from the information you can find online and the feedback from Intel and Dell support, this seems either to be a rare problem or people generally don't care. For example, in none of the XPS 15 reviews this problem is mentioned, although I have seen it firsthand on 4 laptops of the same model (my original laptop, the one with the motherboard replaced, the full replacement, and a similar model from a friend). However, this is definitely not an isolated issue!

 

Some sources mentioning this issue:

- Dell XPS 15 9550 4k Intel 530 UI performance Windows 10 - Super User

- Intel HD Graphics 530 - Poor performance 4K

- https://www.reddit.com/r/Dell/comments/5iqaid/dell_xps_9550_4k_poor_ui_performance_do_i_have_a/

- Maximizing window animation of 4k windows has a severly reduced - Microsoft Community

- 4k laptop lag in Windows 10 UI animations

- I've posted this resize issue also on Microsoft Feedback Hub: https://aka.ms/Fjuwtk Probably most important observation here is: "It is only windows which near about 3/4th of the full 4k size (3840x2160) which stutter when maximizing."

- ... There might be more sources I can try to dig up based on my searches in the past, if this could be of any help.

 

What always has been reproducible for me so far:

- Resizing windows lags immensely, in particular in Chrome where black bands show up while resizing.

- Stutter when maximizing windows which are larger than a certain resolution.

- Bringing up the task view is slow, which is extremely noticeable when pressing it repeatedly, as in this video where I compare the Dell XPS 15 9550 to another computer.

- Some games (such as Teslagrad, possibly all games running on Unity?) run smooth in windowed mode (using the dedicated GPU), but when rendered full screen performance drops drastically. It seems as if there is a bottleneck in simply copying frames to 4k, similar to how 'big' windows lag and small windows run smoother on Windows.

 

I found the answer on the Super User post interesting:

I've since added a second ram module, to have the ram operate in dual channel mode now. The animations have improved on the 4k laptop monitor so much so that the choppiness is virtually gone!

He has since reported in the end the problems still occur, but perhaps Intel support can provide more insights into whether/how much of a difference this could make?

 

I currently have 1X16GB. Is there any chance buying another 16GB stick would make any difference? By now, is it known where the bottleneck is coming from? To me (judging on the maximize animation only stuttering above a certain resolution), it could be related to memory size where no big enough buffers are available (or allocated) in the operating system. Using hWinfo, I can tell the Intel HD 530 card currently is allocated 1GB of RAM, which unfortunately I can not change to be more from the Dell BIOS to try out this theory.

 

Above all, I am interested in hearing whether these issues can be replicated. Are they related to my specific hardware, and have I perhaps been unlucky with all the computers I have gotten so far? Or, am I doing things which most people don't or are not bothered by?


Wrong video brightness in Windows 10 "modern" apps and Chrome

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Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

videos in Windows 10 "modern" apps and Google Chrome are rendered more bright than it should be

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

Microsoft Surface 3

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

LFP

How much memory [RAM] in the system (see note2 below).

2GB

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

N/A

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_22B0&SUBSYS_00091414&REV_20

PCI\VEN_8086&DEV_22B0&SUBSYS_00091414

PCI\VEN_8086&DEV_22B0&CC_030000

PCI\VEN_8086&DEV_22B0&CC_0300

Software (SW)

Operating System version (see note2 below).

Windows 10 1607(or earlier)~1803

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

 

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

20.19.15.4963

SW or Apps version used to replicate the issue.

Windows 10 built-in Movies & TV app and other "modern" apps

Google Chrome 66.0.3359.181

Configurations

Single display, clone, or extended (see note2 below).

single display

Display resolution & refresh rate setting of each display (see note2 below).

1920x1280 60Hz

AC or DC mode, i.e. is power cable plugged in or not?

It doesn't matter

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

  1. open a video file with Movies & TV app
  2. compare with that file opened with Windows Media Player (or other classic desktop video player app)
  3. resize the Movies & TV window and there will be some glitches
  4. open start menu or action center and there will be some glitches
  5. open OBS software, add a desktop capture, the video goes correct

...

 

There is also a Chromium bug report on this issue, with videos: https://bugs.chromium.org/p/chromium/issues/detail?id=840179

Creators Update Graphics Driver Issue: Core i3 M 370

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H there, I understand this is a fairly common problem and I'm surprised there hasn't been a clear fix yet but I've tried updating my PC several times only to meet black screens and broken drivers every time and I inevitably roll back and have to fight with windows about pending updates until I relent again. I'm hoping I can just get this driver to work once and for all this time. I have an HP G62 with a Core i3 M 370 processor. My HD Graphics driver has no numeric identifier, its just "Intel HD Graphics". (I've even used the Intel Support Utility to identify a specific number and still came up blank. Here's what it gave me though: Display Adapter(s): Intel(R) HD Graphics 8.15.10.2900). My question is twofold: is there a driver that will work for my particular setup? and if there is how do I go about getting it and getting it running because I have yet to figure that out.

 

P.S. If there is no work around and I need to roll back can someone tell me how to permanently disable windows update so it doesn't try to install this dumb update again in the background.

 

Thanks in advance.

LENOVO 4236AK8 with Intel® HD Graphics 3000

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Dear all

 

As you can see, I have a LENOVO 4236AK8 with an Intel® HD Graphics 3000. My question is: Is it possible to update or change my graphics to, at least, an Intel 4500?
Sorry for the probably stupid question, but my knowledge about these things is very low.

 

Thank you all in advance.

Intel UHD 620 graphics card crashes Adobe Premiere Pro crashes on launch, is this solvable?

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Description

Provide a detailed description of the issue

 

Intel (R) Graphics UHD 620 crashes Adobe Premiere Pro 100% of the time on a brand new (May 12 2018) HP Spectre 360 13'' laptop with 16gb ram and Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz (8 CPUs), ~2.0GHz.

 

I have contacted Adobe and Intel support.

Intel support referred me to this form.

 

I have uninstalled and reinstalled Premiere several times (including the 2017 and 2016 versions).

 

I have disabled and re-enabled the display driver and I have updated it.

 

I have tried with both software and hardware acceleration options in premiere pro.

 

Trying to run DispDiag as per Intel instructions causes a blue screen crash.

 

Adobe says this is a known issue with this graphics card. Is it?

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Always (100%): X

Often (51-99%):

Sporadic (20-50%):

Very Sporadic (<20%):

Hardware (HW)

Brand and Model of the system.

HP Spectre x360 Convertible 13-ae0xx

Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?

No

No

Make and model of any Displays that are used to see the issue (see note2 below).
LFP
= Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)

LFP

How much memory [RAM] in the system (see note2 below).

16gb

Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Just the HP Spectre X360 13'' laptop

Hardware Stepping (see note1 below).

 

Software (SW)

Operating System version (see note2 below).

Windows 10 Home 64-bit

(10.0, Build 16299) (16299.rs3_release_svc_escrow.180502-1908)

VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

 

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

Intel (R) Graphics UHD 620

version  22.20.16.4836

SW or Apps version used to replicate the issue.

Adobe Premiere Pro  2018 (April update)

Configurations

Single display, clone, or extended (see note2 below).

single display

Display resolution & refresh rate setting of each display (see note2 below).

4K, 60 hz

AC or DC mode, i.e. is power cable plugged in or not?

plugged in

How to repro

Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

 

1. start HP X360 13'' laptop with UHD 620

2. launch adobe premiere

3. start any project

4. click on any media

 

Link to youtube video:

Adobe Premiere crash on spectrex360 - YouTube

 

 

 

 

 

 

 

Screen Freezes and Black Screen occurs that lasts for a few seconds after Windows 10 Update

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My computer (Asus ROG GL503VD-FY093T) updated on March 15, 2018. After that, I experienced random freezes on my screen that lasts for 2-5 seconds and a black screen will occur after then resumes normally. I checked my Event Viewer and noticed a warning on my Display that states "Display driver igfx stopped responding and has successfully recovered." which happened multiple times up to now after the update. I went to the store where I bought the computer and let them update my graphic card which is a Nvidia GeForce GTX 1050.  I don't exactly know what causes this but I assume it's the graphic cards.

 

Laptop Specifications

Model: Asus ROG GL503VD-FY093T

Storage: 1TB HDD | 128GB SSD

RAM: 8GB RAM

Graphic Cards: Intel(R) HD Graphics 630 | Nvidia GeForce GTX 1050

 

Windows Specifications

Version: 1709

OS Build: 16299.309

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