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hdmi doesn't play sound

September 19, 2018, 4:06 am
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hi,

i searched online and saw this is not rare problem.

i tried all solution that i saw in the internet, but nothing worked.

 

my computer cannot recognize the audio of the hdmi cable...

i tried go to sound control and set it to default, but it doesn't let me do so...

i tried to update my display driver, but it says it is alreade up to date...

i tried few TV's, and the same problem exists...

 

please, help me enjoy audio from my laptop to TV

 

this is dell laptop with intel® HD Graphics 520...

windows 8.1

intel core i5-6200U 2.3 GHz

 

thanks

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Intel HD Graphics error after Windows 10 1803

May 3, 2018, 2:48 am
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Hi,

After updating to 1803  I get following error in Device Manager Display adapters:

 

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Bad Image}
%hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x

 

I uninstalled the driver and rebooted - nu success

 

DSA shows:

Intel® HD Graphics

 

      Adapter CompatibilityIntel Corporation

  • Driver ProviderIntel Corporation
  • Driver Version8.15.10.2900
  • Driver Date11/26/2012
  • AvailabilityOffline
  • StatusUnknown
  • LocationPCI bus 0, device 2, function 0
  • Device IdPCI\VEN_8086&DEV_0042&SUBSYS_304A103C&REV_02\3&B1BFB68&0&10

 

Intel® Core™ i5 CPU 650 @ 3.20GHz

 

 

  • ManufacturerGenuineIntel
  • DescriptionIntel64 Family 6 Model 37 Stepping 5

 

 

and there is no newer driver.

 

What can I do? any help most welcome

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Intel Graphic Control Panel not showing

September 21, 2018, 10:50 pm
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I've seen method to access to access the control panel by just right clicking on the desktop, but the option did not show up when I did it.

Here's my specification:

 

ASUSTeK COMPUTER INC. H110M-K

Operating System Microsoft Windows 10 Pro (64-bit)

Processor Intel® Pentium® CPU G4560 @ 3.50GHz Chipset Intel® 100 Series/C230 Series Chipset Family

Graphics Intel® HD Graphics 610, NVIDIA GeForce GTX 1060 3GG

 

Driver version: 24.20.100.6286

 

Anyway I can access the control panel? This is so frustrating I've spent hours just for a integrated graphic driver

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Cant update/use UHD610 on G5400

May 3, 2018, 11:55 am
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Hi,

im using the G5400 Processor on an ASUS ROG H370 I Gaming Mainboard win10 pro 64. My screen is lagging like a Graphiccard without a Driver. I've installed all Drivers from asus and used the Intel Driver and support Assistent. The assistend downloaded the Version 6025. But i cant install it, the Setup says that my pc is not the Right for that update. I've allready contacted the support of Intel, but there was no one who can help me. On the Intel Website is no where anything About the UHD610.

I hope anyone understand my words and can help me.

 

Best regards

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no graphic driver for intel pentium gold 5400

July 19, 2018, 6:56 am
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is there no graphic driver for intel pentium gold 5400 , because i already try to use intel driver support and assistant and when i try to install graphic driver it said that this driver is not for my processor

*sorry my english is very bad

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Intel UHD 620 Graphic Drivers Update

September 19, 2018, 7:08 am
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Hi,

 

I recently bought a new laptop from HP. It has Intel i5 8250U chipset with Intel UHD 620 Graphics. I am not understanding why would intel update UHD 620 on all other processors except Latest Kaby Lake. just basic Graphic Drivers Update would also do.... Why won't Intel do anything about it? We don't deserve to play games?

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Intel HD Graphics 4600 HELP

September 22, 2018, 9:57 am
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Hi Intel,

Greetings. Recently I acquired a new BenQ XL2411P monitor. It is connected to my laptop via HDMI (in and out) using Single Display. My laptop has integrated Intel HD Graphics 4600 as well as NVIDIA GTX 960M.

 

The monitor is configured with the color temperature to be R-75, G-75, B-75 (max setting 100 for each). The Intel HD Graphics 4600 has the option to select either "Default RGB", "Limited RGB", or "Full RGB". Also, there is an option to enable or disable YCbCr.

 

My laptop detects the monitor as Digital TV.

 

My question is this.

1. How should I calibrate the integrated Intel HD graphics to work with my already calibrated monitor?

 

2. Should I enable YCbCr or should I choose "Full RGB" on the integrated HD graphics based on my monitor RGB setting which is R75, G75, B75?

 

3. I read somewhere that both RGB setting on monitor as well as on the integrated Intel HD graphics should be the same. Does my monitor RGB setting corresponds to "Full RGB? Since it is not calibrated to be 100 for all.

 

3. Can both YCbCr and Full RGB on the Intel graphics run at the same time? Is it recommended?

 

Which option is the best for gaming purposes as well as photo and video editing?

 

Thank you.

Alex

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Intel UHD Graphics 620 issue with YouTube 4K@60Hz

September 19, 2018, 1:01 pm
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Hello,

 

I have issues viewing YouTube content in 2160p at 60 Hz. The video is stuttering and YouTube's "statistics for nerds" reveals that about one third of the frames are dropped. I have a steady internet connection of about 60 Kbps and the buffer health is around 10 s. Thus the problem seems not to be with my connection but rather with the playback of the content. The stuttering is worse when viewing in fullscreen but noticeable otherwise as well. When switching from 2160p to 1440p the stuttering is reduced but some frames are still dropped (in fullscreen).

 

I'm using a laptop with an Intel Core i5-8250U, Intel UHD Graphics 620, 8 GB 2400 Hz DDR4 RAM and an external (extended) monitor. The external monitor runs at 3840x2160 resolution and 60 Hz refresh rate while the laptop monitor has a resolution of 1920x1080 and is also running at 60 Hz. I've tried connecting the monitor with an HDMI 2.0 and DisplayPort 1.2 with similar results. I'm using Windows 10 Education (10.0.17135) and graphics driver version 23.20.16.4973.

 

Best regards

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Intel hd grafics 4600 update game fifa 19

September 21, 2018, 7:15 am
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please come and ask intel for an update of the video card drive for the fifa 19 game, I'm having problems with the colors of the game, the field and some other things appear all dark, I can only see the players and the ball, the replay are working normally.

 

por favor , venho pedir a intel uma atualização do drive da placa de vídeo para o jogo fifa 19, estou com problemas nas cores do jogo, o campo e algumas outras coisas aparecem toda escura , só consigo ver os jogadores e a bola , os replay estão funcionando normalmente.

 

intel i5 4460

8 gb ram

asrock fatality z97

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Intel Graphic card control panel won't open

September 20, 2018, 2:47 pm
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Hello i have a problem
intel HD graphic card control panel Keep " initializing" but won't open
what should i do ?

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Intel Graphics Control Panel crashes

September 22, 2018, 11:12 pm
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LMyI1UZ.png

I pressed this on the control panel but it crashes to desktop... So I can't use "only" this menu(Other menu works well).

What should I do?

 

OS : Windows 10

Graphic Device : Intel(R) HD Graphics 520 (Updated today)

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HD Graphics 630 Screen Shutter Issue

September 20, 2018, 7:53 am
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Hello

 

I have a new Lenovo ThinkCenter M710q with an i5-7500T and HD Graphics 630.  It is plugged in with displayport to an LG 27UD58-B.  I have an issue where the entire screen will shutter every few minutes.  It's not consistently happening on the minute, but it does consistently happen.  I have seen better results with newer drivers but I can't seem to get it to go away.

 

So far I have tried the following.  None of which has seemed to help. 

  1. Turned off display scaling
  2. Installed the following drivers
    1. 24.20.100.6025
    2. 24.20.100.6094
    3. 24.20.100.6136
    4. 24.20.100.6286 - this is where I am now

 

There are a number of options in the Graphics Conrol Panel that I can change.  Do you have any suggestions on what to try.

 

Thanks

-Adam

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External monitor issue

September 15, 2018, 3:46 am
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On my Lenovo laptop (Celeron CPU 1005M, RAM 6 GB, Hd SSD 525 Gb, embedded Intel Graphics card with 2 Mb shared memory, WIN 10 education) the Graphics driver (Version 10.18.10.4885 - the most recent available) does not recognize an external Samsung TV connected to the HDMI port. The issue is a little bit tricky, because, immediately after (and during) the installation of the Graphics driver, the external monitor is properly recognized and works fine (as desktop extension or as the exclusive display) until next restart, when it's simply impossible to find it again anywhere (intel Graphics control panel shows only the integrated display). It's a software issue, because in the system bios the HDMI TV can be set as the main display, and works fine until Windows 10 boots, and the HDMI TV can be used without problems under Ubuntu linux. In attachment can be found the report generated by SSU utility. I've tried several driver reinstallations, with no luck. I'm wondering which is the problem with the driver, and if a complete reinstallation of Windows O.S. could solve this issue.

Thanks

Giovanni

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Is there a replacement for G41 Express Chipset

September 18, 2018, 10:21 am
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I have an older desktop that uses the G41. (uses a 775 Socket) which our "friends" at MicroSoft issues an update on 9-10-2018 that basically stopped the unit from working.  The video will flash a few times and then display a not supported message on the screen.  The unit was a Win 7 and then upgraded to Win 10 2 years ago.  I would prefer the least expensive option to get back on line.  I do not like using my laptop if at possible.

My options appear to be:

1.  Replace the chipset

2.  Replace the mother board, etc.

3.  Purchase a new computer.

 

Would appreciate any feedback.  The so called repair shops all want to sell a new machine at the $750 and up range.  I am on fixed income and not wanting to go that route!

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Intel HD 620 Screen Flicker Issue!

September 23, 2018, 8:19 am
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I have Lenovo Ideapad-320. Everything was working fine until I Installed the Intel HD-620 Graphic driver. The screen is flickering brutally, Fps is dropped. The only solution I found is to disable the graphic driver from device manager. But by doing that i'm not able to even adjust my brightness or play any games. My system detailed report is attached, please help.

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Intel G5400 - UHD 610 Graphics Driver Issue

September 19, 2018, 11:43 pm
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Hello,

 

I have a problem instaling the graphics driver for the G5400 chipset. It tells me that "the installation package is not supported by this processor type."

 

It should be the Intel UHD 610 driver. I tried different versions but none of them work. There was an old version that was compatible but it had conflicts.

 

Looking forward for a solution. Thanks!

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Can't Update Intel DSA

July 28, 2018, 2:45 pm
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Hello all,

 

I'll bet this is a common problem.  I'm trying to ensure my computer's graphics doo-dads, which are managed by an Intel Graphics Controller, are up to date.  I wanted to do that using the Intel Driver & Support Assistant.  I had previously downloaded the Intel DSA in 2017, but the program never ran correctly.  So far, all my attempts to update it, uninstall it, or beg for its cooperation have been fruitless.

 

My latest try at fixing this software problem was to download the most recent version of the DSA, version 3.4.1.  When I ran the install wizard, it gave me an error message saying... well here's an image showing the problem:

Intel DSA Install Error Message.jpg

 

I gather it's telling me that I need to locate this "IntelProduct...Installer.msi" file.  I have tried to do that with no success.  So now I'm at a loss as to what to do.  Help!

 

My computer is Dell XPS 13 9350 running Windows 10 64-bit.

 

Thanks,

-SharkMeal

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hd graphics 3000 ?

September 23, 2018, 5:52 pm
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Intel HD620 second display problem with driver

September 24, 2018, 1:50 am
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Category

Questions

Answers
  (N/A if not applicable)

Description

Provide a detailed description of the issue

 

Please place an X to the right of the option
  showing how often you see this issue using specific steps. (Ex: 'Every few
  times a game is started it flickers.' <- This would be "Often")

 

 

Always (100%):

Hardware (HW)

Brand and Model of the system.

Lenovo E470

Hybrid or switchable graphics system?

  ie Does it have AMD or NV graphics too?

620 + 940MX

Make and model of any Displays that are used
  to see the issue (see note2 below).

  LFP = Local Flat Panel (Laptop panel)

  EFP = External Flat Panel (Monitor you plug in)

LFP+EFP

How much memory [RAM] in the system (see
  note2 below).

16

Provide any other hardware needed to
  replicate the issue.

  ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock,
  dongles/adapters, etc

 

Hardware Stepping (see note1 below).

 

Software (SW)

Operating System version (see note2
  below).

Win10 1803

VBIOS (video BIOS) version. This can be
  found in “information page” of CUI (right click on Desktop and select
  “Graphics Properties”.

1051.0

Graphics Driver version; for both integrated
  Intel and 3rd party vendors (see note2 below).

21.20.16.4727(now) 24.20.100.6286(before)

SW or Apps version used to replicate the
  issue.

 

Configurations

Single display, clone, or extended (see
  note2 below).

Single(video blinking), Clone|Extended
  not work

Display resolution & refresh rate
  setting of each display (see note2 below).

1080p

AC or DC mode, i.e. is power cable plugged
  in or not?

 

How to repro

Please provide steps to replicate the
  issue.  These steps are very crucial
  to finding the root cause and fix.

  A screenshot to illustrate the issue is a huge plus. A video of the failure
  is even better! Attach to the post or provide the YouTube link.

After clear installation all work(now), but IE
  crashes and slowdown if any video/graphics, after any updates video drivers,
  no more second display, video on FB and etc.,
  blinking(before)

 

Lenovo E470 20H1-S00A00

 

From clear installation secondary display work, but problem with site with video(freezing) if update driver to last version, all work fine, but no more sec.display.
(now) Driver form Lenovo

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Intel Graphics Automatic Games Settings feature

May 1, 2018, 4:17 pm
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Intel® has introduce a feature with the ability to automatically configure game settings for Intel® Graphics on 6th Gen Core Processors or higher

(including systems with 8th Gen Core Processors with Radeon RX Vega M Graphics).

Look for the ‘Gaming icon’ in the Graphics Control Panel. The Automatic Game Settings feature is still in beta so game availability and functionality is limited.

We'd love to hear your feedback on this feature though so please let us know what you think in this thread!

 

Stay tuned for future improvements and more games coming soon!

 

Currently supported games: Battlefield 1™, Battlefield 4™, American Truck Simulator™, Call of Duty® WWII, Destiny® 2,

DOTA™ 2, Grand Theft Auto V™, League of Legends®, Overwatch™, World of Tanks™

 

AGS.png

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